Parkes Lane, Tranch, Pontypool NP4 6BA
Owner: Mr & Mrs J Eagles
Person in charge: Raymond Bush (General Manager)
Local Authority / Social Services: Torfaen County Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 53 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Parkinson's Disease • Schizophrenia
Admission Information: Ages 60+.
Single Rooms: 47
Shared Rooms: 3
Rooms with ensuite WC: 38
Weekly Charges Guide: Personal Care Single £587 – £750 , Personal Care Shared (per person) £587 – £750 (These prices are only a guideline, please contact Regency House to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care and Social Services Inspectorate Wales* Report on Regency House: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
The Review Score of 4.1 (maximum of 10) for Regency House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.1 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Regency House in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.091 for Regency House is calculated as follows: ( (4 Excellents x 5) + (4 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 11 Ratings = 4.091
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Regency House is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 10.6 positive Reviews (53 registered maximum number of service users ÷ 5). 0 Reviews ÷ 10.6 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Regency House has a Review Score of 4.1 (4.091) from 1 Reviews
Review submitted from a Website Submission by Jennifer S (Wife of Resident) on Saturday 13 February 2016. Relates to February 2016.
My husband has been a resident at Regency a House since November 2015. I visit him virtually daily sometimes twice a day and have always found his care and that of the other residents to be extremely good. I can walk in whenever I want, I am always greeted in a very friendly manner. The residents are well dressed, and the staff interact readily with all of them, taking care to ensure they are all nourised and well hydrated.
How likely would you be to recommend Regency House? Extremely Likely
There are currently no Care Home Idol entrants who have performed at Regency House