Willow Hall Residential Care Home Ltd

My father lived in Willow Hall for ten months before he sadly passed away there. My mother also lived there with him and continues to do so. The care and concern for them both was and is outstanding especially during and after my father's passing. This equally applies to understanding the needs of family members and visitors.We are all listened to and any queries are dealt with quickly and efficiently. My parents had/have diverse needs and helping them in new ways is something that they strive to do. I have Parkinson's and would have no hesitation in living there. Kindness counts for a lot!

My grandmother was a resident of Willow Hall, they made her feel welcomed there. The staff was very pleasant and happy to help when she needed anything the food rating was excellent and looked nice. Also plenty of activities going on for them. And the care itself was very good would recommend Willow Hall.

My dad would not be here today if it wasn't for the exceptional care he receives from Willow Hall.

I could not recommend Willow Hall enough! My nan had been living in Willow Hall for over a year and she had the best time there, they made her feel at home letting her help with cleaning, and washing dishes where at the end she thought she was the boss there! They made her feel comfortable, happy and that she had a purpose. The relationship she had with the staff was wonderful to see and could clearly see that she meant a lot to the staff! Sadly we lost Nan in February and it was a very hard week for all of us as a family. I literally could not believe the support we had from the staff that week! They supplied us with food, drinks and always checked on us! On the night my nan died the staff stayed well past their shifts hours as they wanted to say their goodbyes. If you were like my family really nervous about putting a member of your family in a home, Willow Hall made our decision so much easier and wouldn't have changed anything. Thank you all at Willow Hall.

Williow Hall is a fantastic and friendly care home. When it was time for Mum to go to a care home I didn't trust anybody, but Williow hall made her year fantastic having plenty of laughs and concerts and most importantly the care and love she was given. Unfortunately, my mum passed away in March this year, the care of my mum and her family was overwhelming and fantastic. I still keep in touch with the staff they are my new best friends. Would recommend Williow Hall to anyone.