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Willow Hall Residential Care Home Ltd

North Road, Caernarfon, Gwynedd LL55 1BA
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Willow Hall Residential Care Home Ltd, Caernarfon

Care Provided by Willow Hall Residential Care Home Ltd

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Willow Hall Residential Care Home Ltd to confirm what's included and get a personalised quote

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Willow Hall Residential Home Ltd
  • Private Owned

Person in charge

  • James Williams (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • No set visiting times, but please avoid meal times if possible

Parking

  • Car park at the front of the building
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Willow Hall Residential Care Home Ltd Reviews (5)

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8.2

Willow Hall Residential Care Home Ltd has a Review Score of 8.2 (8.208) out of 10, based on 1 reviews in the last 2 years. Over all time Willow Hall Residential Care Home Ltd has 5 reviews.

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Review from Suzanne S (Daughter of Resident) published on 8 May 2026 Submitted via Website
Overall Experience

My father lived in Willow Hall for ten months before he sadly passed away there. My mother also lived there with him and continues to do so. The care and concern for them both was and is outstanding especially during and after my father's passing. This equally applies to understanding the needs of family members and visitors.We are all listened to and any queries are dealt with quickly and efficiently. My parents had/have diverse needs and helping them in new ways is something that they strive to do. I have Parkinson's and would have no hesitation in living there. Kindness counts for a lot!

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Review from F G (Granddaughter of Resident) published on 8 July 2024 Submitted via Website
Overall Experience

My grandmother was a resident of Willow Hall, they made her feel welcomed there. The staff was very pleasant and happy to help when she needed anything the food rating was excellent and looked nice. Also plenty of activities going on for them. And the care itself was very good would recommend Willow Hall.

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Review from Margaret J (Daughter of Resident) published on 5 July 2024 Submitted via Website
Overall Experience
The care my dad receives at Willow Hall is 100%, the staff understand Dad's needs and provides the care as he wants, he is safe, well-fed, warm, comfortable, and gets to sing when there is entertainment there. He is so happy with the staff and management popping in often for a chat, if Dad is not well they get somebody in straight away to deal with his illness (doctor or district nurses) we as a family are treated respectably and genuine fondness.

My dad would not be here today if it wasn't for the exceptional care he receives from Willow Hall.

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Review from Ffion T (Granddaughter of Resident) published on 5 July 2024 Submitted via Website
Overall Experience

I could not recommend Willow Hall enough! My nan had been living in Willow Hall for over a year and she had the best time there, they made her feel at home letting her help with cleaning, and washing dishes where at the end she thought she was the boss there! They made her feel comfortable, happy and that she had a purpose. The relationship she had with the staff was wonderful to see and could clearly see that she meant a lot to the staff! Sadly we lost Nan in February and it was a very hard week for all of us as a family. I literally could not believe the support we had from the staff that week! They supplied us with food, drinks and always checked on us! On the night my nan died the staff stayed well past their shifts hours as they wanted to say their goodbyes. If you were like my family really nervous about putting a member of your family in a home, Willow Hall made our decision so much easier and wouldn't have changed anything. Thank you all at Willow Hall.

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Review from W R (Daughter of Resident) published on 5 July 2024 Submitted via Website
Overall Experience

Williow Hall is a fantastic and friendly care home. When it was time for Mum to go to a care home I didn't trust anybody, but Williow hall made her year fantastic having plenty of laughs and concerts and most importantly the care and love she was given. Unfortunately, my mum passed away in March this year, the care of my mum and her family was overwhelming and fantastic. I still keep in touch with the staff they are my new best friends. Would recommend Williow Hall to anyone.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 21 July 2025
  • Well-being
    Good
  • Environment
    Good
  • Care and Support
    Good
  • Leadership and Management
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Frequently Asked Questions about Willow Hall Residential Care Home Ltd

What types of Care is Willow Hall Residential Care Home Ltd registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Willow Hall Residential Care Home Ltd have?

There are 24 Single Rooms.

What are the Facilities & Services at Willow Hall Residential Care Home Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Willow Hall Residential Care Home Ltd to the centre of Caernarfon?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Willow Hall Residential Care Home Ltd to verify any information. View our terms and conditions. Willow Hall Residential Care Home Ltd has a Basic Service -more info.