Bryn y Mor

"My mother was a resident at Bryn Y Mor for some time, and throughout her stay, she was always kept clean, tidy, and exceptionally well-cared for. The staff are truly brilliant, and I have nothing but praise for the level of care provided. While the driveway potholes and some areas of the building could use a bit of updating, the heart of the home is its people. My mother recently passed away there, and I want to specifically thank Amanda, Ceri, and Delyth for being so wonderful during such a hard time. Thank you all."

As my husband is quite poorly at the moment I can visit any time the staff there is very special and caring both for my husband and myself. He is so well looked after always dry & clean and the home itself is spotless and the food excellent and the staff takes time to make sure he eats it all. I just can't describe how excellent it is in every way - 100/100.

Happy overall with the care my mother recieves, she is always well kept and taken excellent care of. Staff are always pleasant on arrival, and do an excellent job, lots of praise for their hard work, and compassion, floor manager also excellent, is always thorough and polite, thank you so much forever appreciated. Jackie

My mother receives excellent care at Bryn y Mor, the staff and managers are always very helpful, and always very supportive. Mum has settled at Bryn y Mor and feels very safe there, and when I visit I feel very welcomed by the staff.

Been made to feel cared for, not ignored. They are very kind to me. They are very busy but they give me time, so I always feel cared for. They have so much patience.

When my friend returned from a couple of days in hospital recently, she was greeted ack by the staff as if she were family. Definitely the right choice of care home.

Thank you to all the staff.

We are always felt welcome when visiting and know that we would be able to approach any member of staff for information or advice if the need arises. The Home is always clean and tidy and with magnificent views.

Staff seem lovely.

The staff at the care home are great but there's simply not enough employed to run the operation effectively. There are times when residents walk into other people's rooms, which is not good. Consequently, this has resulted in property going missing. I'm always made to feel welcomed when I visit my mother and this is truly very much appreciated. It's such a shame that there's not enough staff employed, as the staff work really hard to try and cover the shortfalls. I would like to express my gratitude and thanks to all at the care home.

My mum has been there for eighteen months now and they treat her very well. She always seems very comfortable and I am happy to know that she is safe and well looked after. The manager keeps us updated and is very helpful.

The manager has always been there for us if we have any concerns.

Bryn Y Mor is a lovely care home. Residents are well cared for and staff are warm and kind. It's set in a beautiful location and is clean and well-maintained. There are some extra activities like fitness classes. The manager responds quickly to emails and is helpful. Mum has a lovely room with en-suite.

My sister is happy at the care home and eating a lot better and always clean. Only negative thing is she is not always wearing her own clothes in her wardrobe. The staff are always friendly and helpful. I think some of the residents should go sit in the sun and get fresh air.

Lovely place with amazing views. Always clean and tidy, Mum seems settled here (Alzheimer's), beds are changed regularly, washing done daily. Very happy to have Mum closer to me now. Staff are always very pleasant and helpful, nothing is too much bother for them. My only minor issue is no landlines to individual rooms, Mum has a mobile but is always fiddling with it and turning if off (the staff are good about turning it back on!)

I call and see him when I can and he has always seemed happy there.

This is a lovely place with very good staff. Mum in law is 82 & has dementia, she is happy here & is well looked after, always clean & tidy, hair & nails done regularly. The staff banter with her which is what she likes, but I have also seen them with other residents & they are all treated well & with respect. They have regular entertainment here & the odd day out, they have a trip to Pringles coming up in August. They keep us informed when Mum in law is not well & have the doctor out to visit if necessary. As a family we are happy with the care received & would highly recommend Bryn Y Mor.