Review from Douglas M (Husband of Resident) published on 29 June 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
My wife stayed with you for about eleven weeks during the spring of 2022.
I can only give praise for the high standard of care she received from all of your staff.
What we both enjoyed as much as anything is the very high standard of communal care she received, she was encouraged to join in with the
other residents and we made many friends sitting in the conservatory or out in the garden. We were both very sad to leave Garden View when a room became available in a local nursing home.
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Review from Rachel H (Daughter of Resident) published on 30 August 2021
Submitted via Website • Report
Overall Experience4.0 out of 5
Now known as Garden View these guys looked after my dad in his last two weeks and they were fantastic. Even though his needs were extensive and during Covid, they went to see him every half an hour and looked after him like their own. I had initial concerns as this home previously had not a good history
but it has really been turned around. I miss him greatly but these guys have been so kind. Some mix-ups at the start but wasn't their fault. A stressful time but do believe if you need this route, work with them, and it goes great. Love and prayers to them.
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Review from Hazel H (Wife of Resident) published on 7 January 2020
Submitted via Website • Report
Overall Experience5.0 out of 5
I would just like to give a big, big thank you to all the staff at Garden View. Thank you all so much for looking after and helping my husband who I love so dearly and I miss so much. We have never been apart in 19 years, until now. We have been together 24/7 and this will be our first Christmas and
New Year apart. My heart is breaking as I am sending this review. I am trying not to cry but my tears are rolling down my face anyway. The staff at Garden View are so, so nice. You are all very caring and helpful and I thank you all for everything that you are doing. Not just for my husband, but for everyone in Garden View. My husband is a veteran and has fought for his country and I am very, very proud of him. If you read this honey, I love you. Remember, be brave and keep your chin up. As Glenn Frey would say, "Take It Easy". Merry Christmas baby. I love you. And Merry Christmas to Garden View.
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Overview of Review Score
Regulatory Rating
Care Inspectorate (CI) Rating
Date:
14 Nov 2024
How well do we support people's wellbeing?
Good
(4)
How good is our leadership?
Good
(4)
How good is our staff team?
Good
(4)
How good is our setting?
Good
(4)
How well is care and support planned?
Good
(4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Report
Younger Adults is the registered (by the Care Quality Commission) category of Care.
How many Rooms does Garden View have?
There are 23 Single Rooms.
What are the Facilities & Services at Garden View?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.
How far is Garden View to the centre of Galashiels?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Garden View to verify any information. View our terms and conditions. Garden View has an Basic Service - more info.