Review from Jac C (Granddaughter of Resident) published on 29 October 2015
Submitted via Website • Report
Overall Experience5.0 out of 5
My gran was accepted to Deanfield as the onset of her Alzheimer's made caring for her at home difficult. She had attended day care for 2 years before she became a resident and stayed there for 3 years. 5 years in total. The level of care and attention received was outstanding. When she passed my family
and I stayed there for 3 days and were able to experience and see first hand how excellent the team were. Not only towards the residents themselves but to my family as we went through an extremely difficult time.
I have an immense amount of respect for each and every member of the care team. There was a feeling of closeness from the team towards the residents which gave the environment more of a family feeling.
My family and I cant thank them enough for everything they have done for my gran over the past 5 years and I highly recommend Deanfield to anyone looking for this type of care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Overview of Review Score
Regulatory Rating
Care Inspectorate (CI) Rating
Date:
20 Mar 2025
How well do we support people's wellbeing?
Good
(4)
How good is our leadership?
Good
(4)
How good is our staff team?
Good
(4)
How good is our setting?
Good
(4)
How well is care and support planned?
Good
(4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Deanfield have?
There are 33 Single Rooms.
What are the Facilities & Services at Deanfield?
Close to Local shops & Near Public Transport are some of the Facilities & Services.
How far is Deanfield to the centre of Hawick?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
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