Saltgreens Reviews (2)
8.3
Saltgreens has a Review Score of 8.3 (8.275) out of 10, based on 2 reviews in the last 2 years.
Over all time Saltgreens has 2 reviews.
Review from Rachael C (Daughter of Resident) published on 7 March 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have been overwhelmed by the care, support and love mum was shown by the staff at Saltgreens. They showed her respect and gave her dignity even when she was unable to do anything for herself, right up to her death last month. We know she was happy and settled because much of her confusion and subsided
and the fact that they took her out in her wheelchair to see the sea every day was just brilliant. The rickshaw rides around the village were the highlight of her week!
The fact that, as family, we could come and go as we pleased and make cups of tea in the little kitchen for ourselves was just great. Then when they catered for all eight of us on Christmas Day, setting us up in her cottage and giving us the space to do our family Christmas together, we were just so thankful. We cannot recommend Saltgreens highly enough.
The fact that, as family, we could come and go as we pleased and make cups of tea in the little kitchen for ourselves was just great. Then when they catered for all eight of us on Christmas Day, setting us up in her cottage and giving us the space to do our family Christmas together, we were just so thankful. We cannot recommend Saltgreens highly enough.
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Treated with Dignity
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Review from J C (Respite Resident) published on 17 October 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Due to my wife, who is my full-time carer, having an operation, I was required to enter a respite home until my wife recovered.
Going back 10 years, give or take, after my wife again had surgery, I had a week's stay at Saltgreens with very happy memories.
I requested if it was possible to again spend
Going back 10 years, give or take, after my wife again had surgery, I had a week's stay at Saltgreens with very happy memories.
I requested if it was possible to again spend
my time at Saltgreen which was arranged.
I need not have worried as soon as walked through the door I could feel the love.
My stay was stress-free as the staff were amazing, from management to the cleaners and I would wholeheartedly recommend Saltgreens as a place to entrust your loved ones.
I need not have worried as soon as walked through the door I could feel the love.
My stay was stress-free as the staff were amazing, from management to the cleaners and I would wholeheartedly recommend Saltgreens as a place to entrust your loved ones.
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Facilities
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Care / Support
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Cleanliness
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Treated with Dignity
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Food & Drink
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Staff
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Activities
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Management
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Safety / Security
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Rooms
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Value for Money
Current Review Score: 8.3 (8.275)
Overview of Review Score
The Review Score of 8.3 (8.275) out of 10 for Saltgreens is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
- The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.864 for Saltgreens is calculated as follows: ( (19 Excellents x 5) + (3 Goods x 4) ) ÷ 22 Ratings = 4.864
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.411 Points relating to the number of positive Reviews for Saltgreens is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
- 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
- 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7. 2 Positive Reviews ÷ 7 = 0.286
- When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.