Brighouse Bay, Borgue, Kirkcudbright DG6 4TP
Owner: Geraldine Austin
Person in charge: Tanya Austin-Baird (Manager)
Local Authority / Social Services: Dumfries and Galloway Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 17 Service Users
Registered Care Categories*: Old Age
Single Rooms: 9
Shared Rooms: 4
Rooms with ensuite WC: 10
Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Inspectorate* Report on Senwick House: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
The Review Score of 6.6 (maximum of 10) for Senwick House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Senwick House in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for Senwick House is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.647 Points relating to the number of positive Reviews for Senwick House is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 3.4 positive Reviews (17 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3.4 Target = 0.294 , then divided by 2 = 0.147
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Senwick House has a Review Score of 6.6 (6.564) from 1 Reviews
Review submitted from a Website Submission by Alison M (Daughter of Resident) on Tuesday 9 May 2017. Relates to April 2017.
Senwick House... I can highly recommend for its care and values towards their residents. The feeling when you enter the house is one of homeliness and a happy family place to reside! Recent refurbishments creating a large sun lounge and external outside rooftop balcony simply gives residents more space to enjoy and relax in. Thought is put into making residents daily life as comfortable and active as possible. Staff and management all take an involved role in the residents care . People are regarded as individuals. Care plans reflect that fact. Here people are not simply existing, living out their final years ..... they are actively encouraged and loved. That makes this residence, in my opinion, stand out from others I looked at in this beautiful area for my precious Mother. Thank you all!!
How likely would you be to recommend Senwick House? Extremely Likely
There are currently no Care Home Idol entrants who have performed at Senwick House