Oxton House Reviews (8)
Over all time Oxton House has 8 reviews.
Review from Wendy L (Respite Resident) published on 25 May 2023
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum was very resistant to going into Oxton House for respite. She was there for ten days, and when I went to take her home, she didn't want to leave. My mum said the staff all looked after her really well (spoiled her even). After the ten days came to an end, my mum was walking upright, lifting her
feet, so alive and eating like a horse. The only thing she wasn't keen on was the baby tea. Thank you to all the wonderful staff at Oxton House for making a very difficult time such a pleasant and positive experience.
Reply from Carlanne Body, Duty Manager at Oxton House
Thank you so much for the lovely review. I and all of the team at Oxton House are delighted to read such lovely words.
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Review from Peter M (Son of Resident) published on 11 May 2023
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our father has now been in the Oxton House for just over a year, and we can see how happy he is, and the staff are all so friendly and very knowledgeable in their field.
Dad said the choice of food at meal times is good and tasty, and the kitchen does try to vary the menu.
Our dad loves karaoke and
Dad said the choice of food at meal times is good and tasty, and the kitchen does try to vary the menu.
Our dad loves karaoke and
themed parties.
The safety of our dad is paramount, and when his nighttime bed alarm broke, a new one was put on his bed instantly, I cannot fault the care and attention our dad has received since he moved it.
The safety of our dad is paramount, and when his nighttime bed alarm broke, a new one was put on his bed instantly, I cannot fault the care and attention our dad has received since he moved it.
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Review from Caroline R (Daughter of Resident) published on 11 May 2023
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are very friendly and know what each resident needs and wants. They treat each person with not just the dignity they deserve, but let them enjoy any interests they enjoyed beforehand. Even though my mother has gone downhill due to her dementia, they know exactly what to do, and I could not
be happier with this lovely family-run care home.
I am very happy with all the staff and how they treat my family member, but also with everyone who visits. They make all the residents happy when it comes to different celebrations, and that is done by the staff and any voluntary contributions they receive.
Well done to the managers and all the staff.
I am very happy with all the staff and how they treat my family member, but also with everyone who visits. They make all the residents happy when it comes to different celebrations, and that is done by the staff and any voluntary contributions they receive.
Well done to the managers and all the staff.
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Review from Eric M (Son of Resident) published on 11 May 2023
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our dad is a resident in Oxton House, he is well looked after, and the staff are super friendly and competent in their work. He has been there for a year now and is extremely happy. The food he receives is of a great standard, and benefiting from it. His room is kept clean at all times. The staff are
all great, and we are on first names terms now.
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Review from June F (Sister of Resident) published on 1 September 2021
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My brother has been here for 10+ years, and in all that time, I have been very happy with the care provided by management and all staff.
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Review from Kathleen C (Sister of Resident) published on 1 September 2021
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent facility, warn and friendly staff who look after resident well, going that extra mile if there is a birthday or similar. Always available to provide words and keep us informed.
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Review from K L (Daughter of Resident) published on 1 September 2021
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother has been staying at Oxton House for the past two years. During this time, she has been very happy staying in the home and has had nothing but praise for the staff there. We have found the staff to be excellent also - which was a great comfort to us, as a family, during the pandemic. Mum enjoys
the organised activities - particularly the "sing-songs" and themed activities eg Halloween. She also enjoys the food, which is prepared to a high standard. Her rooms, although on the small side, is always kept spotlessly clean and tidy, as are her ensuite bathroom facilities.
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Review from Helen G (Cousin of Resident) published on 1 September 2021
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My daughter was the podiatrist for Oxton House for many years. She recommended it when my relative had to go into care. In her opinion, the standard of care was excellent. The turnover of the staff is very low. Most of the staff had been there for years.
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