
The home has a lovely family feel, all staff are welcoming and friendly.L A(Daughter of Resident/Service User)

The staff in Crosslaw treated my mum like family, they showed respect, compassionAnn L(Daughter of Resident/Service User)

The care home has a wonderful team who work together to meet the needs of their residentsJan L(Daughter of Resident/Service User)

The home has a lovely family feel, all staff are welcoming and friendly.L A(Daughter of Resident/Service User)

The staff in Crosslaw treated my mum like family, they showed respect, compassionAnn L(Daughter of Resident/Service User)

The care home has a wonderful team who work together to meet the needs of their residentsJan L(Daughter of Resident/Service User)

Crosslaw House Care Home provides residential, nursing and dementia care for up to 45 older people. Located in Lanark, South Lanarkshire, the beautiful home sits in its own grounds in a residential area just down the road from local shops and amenities and a stone’s throw from Lanark Loch.
The home is beautifully decorated throughout, with lounge and dining areas where residents can relax and socialise, as well as a hair...
Care Provided by Crosslaw House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Crosslaw House for full pricing details and T&Cs.
Contact Crosslaw House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Care Concern Group Ltd
- Private Owned
Person in charge
- Deepa Baldowa (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2016
Room Information
- Single Rooms (45)
- Single Rooms with ensuite Wet Room (26)
Parking
- Parking available
Crosslaw House Reviews (18)
Crosslaw House has a Review Score of 9.4 (9.364) out of 10, based on 9 reviews in the last 2 years.
Over all time Crosslaw House has 18 reviews.
The standard of care received by my Dad in Crosslaw was excellent. It was a great comfort to our family to see him being cared for with great kindness, cheerfulness, dignity and humour. In the last few weeks of his life all staff showed him empathy and compassion and did everything to make him comfortable and at peace. Staff were always friendly and welcoming and were very supportive to our family but especially so in Dad's last days. A wonderful team who are doing an extremely difficult but amazing job.
Thank you for your kind words. The staff truly appreciate your positive feedback. It was our privilege to care for and look after your Dad, and we are grateful for the opportunity to have supported him. Your thoughtful comments mean a great deal to us and will be shared with the team. Thank you again for taking the time to let us know about your experience.
I was disappointed that noone came to the funeral to represent the staff since it would have been nice to thank them again.
Thank you for taking the time to leave such a thoughtful review. We are truly grateful that you entrusted us with your mother's care for over six years and that you felt she was cared for with kindness, compassion and dignity throughout her time with us. Your comments will be shared with the team,...
Mum tells me she enjoys the food and it sounds plentiful going by her reports!
The manager and admin team are fantastic - organised, approachable, and very proactive. Nothing is missed and communication is excellent, which is incredibly reassuring for us as a family.
There's a warm, friendly atmosphere throughout the home, and it truly feels like a place where people are cared for, not just looked after.
Thank you to all the staff at Crosslaw; you made it as easy as it could be.
Your kind words about our staff, management, and the atmosphere at...
Many many thanks to everyone who looked after David during his time at the home (4th June till he passed away on 8th Dec). He was well looked after. I could not ask for more. I admire all the work and care that you all do.
Thank you so much for your kind words. It was a privilege to care for David, and we truly appreciate you taking the time to share your feedback. We will ensure it is communicated to the whole team.
My Dad is being so well looked after although deteriorating in his mental capacity he is thriving. Having been resident in Crosslaw House since August 2021 he is being well looked after the staff are fantastic in there care and respect whilst under immense pressure and deal with my Dad with dignity and kindness even when he is not at his best. I have been dealing with the management team in particular Deepa with issues for my Dad and have been so reassured by her commitment for care and wealth of experience this is extremely reassuring and cannot thank the team enough
Thank you for your kind and thoughtful review. We are delighted to hear that your Dad is being well cared for and treated with dignity and kindness. Your appreciation of the team's dedication, especially the management's support and commitment, means a great deal to us. Thank you for your continued trust in Crosslaw House.
I would like to express my sincere gratitude to the wonderful team at Crosslaw Care Home in Lanark for the exceptional care they provided to my dad during his respite stay while my mum was recovering from a stroke. The care from all the nurses and carers was absolutely outstanding. They were not only professional but also compassionate, ensuring that my dad felt comfortable and well looked after at all times.
A special mention must go to the activity coordinator, who was brilliant in engaging my dad and keeping him entertained with a variety of activities. It was clear they truly care about the residents' well-being and strive to create a warm, positive environment.
I couldn't have asked for better support during this challenging time, and knowing my dad was in such capable hands gave me much-needed peace of mind. Thank you to everyone at Crosslaw Care Home for your dedication and kindness.
Thank you so much for your kind words. I will ensure that this lovely feedback is shared with the team at Crosslaw.
Since my mum came into Crosslaw in June 2023 she has gone from being withdrawn to taking part in days out and activities. She is happy, content and settled and had put on weight. She receives the best of care and the staff treat my mum like their own. My brother and I can sleep at night knowing my mum is safe and well looked after. My mum loves her lovely, bright room and it is spotlessly clean.
Thank you so much for your review and your kind words. We are so pleased that your Mum is happy and content since coming to live at Crosslaw and will be sure to share your feedback with the team.
Staff very caring and supportive to my mother although it's very obvious they are extremely busy. They are unable to spend time talking to her. After our review meeting, I understood this will be addressed.
The home has a lovely family feel, all staff are welcoming and friendly. It is obvious staff take great care of all the residents. I am informed immediately of any issues/changes in my mum. I am extremely happy with the care my mum is given.
Thank you for your kind words, staff really do appreciate it.
The care home has a wonderful team who work together to meet the needs of their residents.
During the last week of my dad's life, the attention to detail in respect of holistic palliative care was beyond excellent.
Thank you for your kind words; it was a pleasure to care for your dad, he will be missed.
The staff are all so caring of residents and welcoming to relatives. They have made a difficult time a lot less stressful. They keep me up to date with what is happening and include me in discussions about my mum's care.
Thank you for your very kind words, it is a pleasure to look after your mum.
Crosslaw House was the second home my mother was a resident within. The contrast was clear from the outset! The staff in Crosslaw treated my mum like family, they showed respect, compassion and a genuine desire to make my mum comfortable and safe. Although my mum's stay in Crosslaw was cut short due to her health she was exceptionally well looked after, even at the time of her passing, the staff were kind and professional. A first-class care home.
Happy with the general support, care and cover offered. Communication with me is good. Staff very willing to listen and act if needed.
Covid has obviously put great constraints and pressure on all the staff, maybe reducing time able to spend on one-to-one contact.
No complaints.
Many thanks for taking the time to complete this review. It has been an incredibly difficult year and particularly for your wife coming into a care home in the middle of a pandemic. For me, the greatest pleasure is in the recognition from families and loved ones that, despite the challenges, we...
Having had no prior dealings with care homes, I wasn't sure what to expect when Mum went to Crosslaw House Care Home almost two years ago. However, everyone there has been fantastic in looking after and supporting her needs, especially when you consider the extra pressure on everyone because of Covid. I really can't thank the management and staff enough for their care of my mum in these difficult times.
Thank you so much for your kind words. It is a pleasure having your mum here and I appreciate it must have been a difficult move for her, particularly coming into a care home at the outset of the pandemic. I will make sure that all the staff are aware of your positive review.
I have been reassured by the competence, compassion and friendliness of all staff that Mum's needs are being fully met.
Mum has settled well and I believe the staff played a major part in this as the care home was in lockdown, due to Covid-19, from her admission date.
The way in which the pandemic has been managed has been particularly reassuring to me in ensuring resident safety and I am thankful for the additional time, work and effort which must be involved.
I appreciate all of the input made by all staff at Crosslaw and would have no hesitation in recommending Crosslaw House Care Home as a safe and friendly environment for loved ones.
Thank you for your kind review. It is important to us as a team to ensure our residents are well cared for and given the quality of care they need and deserve. I will pass on your kind words to the team.
Mum says the food is great and she really enjoys going on the bus trips for an ice cream.
I would highly recommend.
Thank you for your very kind words, we really do appreciate.
My husband has been a resident for over two years. He cannot speak, read or write following a stroke and is completely bedbound. I cannot praise Crosslaw House's efforts highly enough. The staff have been wonderfully patient and caring, keeping him content and comfortable, making sure they understand his wishes. I have found management to be very communicative, especially throughout lockdown.
Thank you for this review. It is greatly appreciated and will be shared with the team.
From the support team, carers, nursing staff, and management, my experience of their professionalism and support in ensuring my mothers' move from London back home to Scotland went extremely well, they have helped my Mum settle in as well as making her feel part of the family. Crosslaw in my limited experience of care homes, is one of the best. They make everyone welcome. They understand residents' and family's needs, which has been evident in dealing with COVID-19.
Thank you for your review. It is greatly appreciated and will be shared with the team.
Bed Vacancies
1 Bed Vacancy
Posted: 31 July 2026Please do get in touch to discuss your care needs.
News (0) & Events (0)
There are no news items for Crosslaw House.
There are no upcoming events for Crosslaw House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Crosslaw House.
Accreditations
There are no accreditations posted yet for Crosslaw House.
Meet the Team (2)

Meet our Interim Home Manager, Deepa Baldowa
Deepa Baldowa is an experienced and dedicated Home Manager with a strong background in health and social care. With a passion for delivering high-quality, person-centred care, she is committed to promoting residents’ rights, independence, and overall wellbeing.
Deepa brings a wealth of knowledge in managing care services, ensuring that dignity, privacy, and respect are at the heart of everything she does. She is a strong advocate for safeguarding and consistently challenges poor practice to maintain the highest standards of care.
In her role as Interim Home Manager, Deepa focuses on creating a supportive and inclusive environment for both residents and staff, encouraging active participation and continuous improvement across the service. Her approachable leadership style and commitment to excellence make her a valued member of the team.

Brian brings a wealth of experience from working in professional kitchens, including 5-star hotels and high-quality restaurants. With a strong culinary background and a passion for excellence, he consistently delivers meals of the highest standard.
Brian also has extensive experience within the care home sector, where he understands the importance of nutrition, choice, and creating enjoyable dining experiences for residents. He takes great pride in preparing fresh, delicious, and well-balanced meals, always striving to provide a 5-star dining experience every day.
His commitment to quality, attention to detail, and dedication to resident satisfaction make him an invaluable part of our team.
Frequently Asked Questions about Crosslaw House
What types of Care is Crosslaw House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Crosslaw House have?
There are 45 Single Rooms.
What are the Facilities & Services at Crosslaw House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Crosslaw House to the centre of Lanark?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Crosslaw House to verify any information. View our terms and conditions. Crosslaw House has an Enhanced Service -more info.