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Haylie House Residential Care Home has a Review Score of 9.7 (9.715) out of 10, based on 12 reviews in the last 2 years.
Over all time Haylie House Residential Care Home has 15 reviews.
Numerous and...
Lovely atmosphere. Always an enjoyable experience.
Many thanks for your lovely review and such positive feedback! We really do appreciate you taking time to share this with others. Many thanks again!
This small 'not-for-profit' care home provides a lovely environment for all residents and I have no hesitation in recommending it to others. The fabulous staff are very attentive to residents needs and engage with everyone in a warm and cheerful manner. There is a full and varied events programme...
This small 'not-for-profit' care home provides a lovely environment for all residents and I have no hesitation in recommending it to others. The fabulous staff are very attentive to residents needs and engage with everyone in a warm and cheerful manner. There is a full and varied events programme each week with activities to meet different interests. The kitchen staff do a wonderful job and we all enjoy sampling their cakes. The decoration and furnishings are bright fresh and tasteful, making this a real home-from-home.
Many thanks for your lovely review and such positive feedback! We really do appreciate you taking time to share this with others. Many thanks again!
It is a pleasure to visit the charming and friendly home that is Haylie...
It is a pleasure to visit the charming and friendly home that is Haylie House .
Dear Mag, many thanks for your very positive review and lovely comments. We are so pleased your mum has settled in well and really appreciate your feedback!
The staff are consistently friendly, professional,and very patient they go above and beyond to make residents feel comfortable and supported I always see the staff treat residents with respect and dignity.Linda always has creative and social events going on it is great to see the residents engaged...
The staff are consistently friendly, professional,and very patient they go above and beyond to make residents feel comfortable and supported I always see the staff treat residents with respect and dignity.Linda always has creative and social events going on it is great to see the residents engaged and happy which I appreciate is not always easy.The home is always clean and welcoming and has lovely communal areas to enjoy outside there comfortably rooms.
Dear Lorna, many thanks for your lovely comments and taking the time to complete the review. We really appreciate your feedback!
We are at The Haylie House Coffee Morning today which ,as you would expect , is good and well run. My dad...
We are at The Haylie House Coffee Morning today which ,as you would expect , is good and well run. My dad has enjoyed the cakes ,we have too !!
Dear Liz, many thanks for your very positive comments. The coffee morning was a great success and glad you all enjoyed it! We really appreciate your feedback.
Every member of staff at Haylie House Care Home provides excellent care to residents and support to families. This is clearly an expectation set by the manager who adopts a proactive approach to all aspects of her work. An emphasis on fostering good relationships leads to a caring, friendly ethos...
Haylie House succeeds in providing a very happy 'home from home'!
Thank you so much for taking the time to give us such a positive review with such lovely comments. We really appreciate your feedback!
Bedrooms are well furnished and clean with mementos of family
Bedrooms are well furnished and clean with mementos of family
Dear Jane, thank you so much for your very positive review. We really appreciate your feedback!
The home provided excellent care to my father, he was anxious about going into care but Haylie House became his home very quickly. The staff were very attentive and treat residents like family. I cannot praise them highly enough.
The home provided excellent care to my father, he was anxious about going into care but Haylie House became his home very quickly. The staff were very attentive and treat residents like family. I cannot praise them highly enough.
Dear Thom, thank you so much for your very positive review. We really appreciate your feedback!
My mum has dementia and moved into Haylie House recently when my dad and the family could no longer meet mum's needs. As a family, we have been very impressed by the quality of care, compassion and person centred approach mum has received. The activities and focus on wellbeing has been great- mum...
The activity programme led by Linda is diverse, stimulating and focused on living well. The care team led by Irene are professional. We are welcome at anytime, as is mum's poodle Maggie. We feel very fortunate to have such great care. The charitable status of Haylie House means the focus is on care and not profit, values are demonstrated and families part of the care.
Dear Heather, thank you so much for your very positive review. We really appreciate your feedbacK1
Our parents moved into Haylie House in February 2021. Sadly had vascular dementia and dad was caring for her. As COVID hit , mums condition worsened and dad's isolation also became an issue .I worked as a nurse and tried to visit daily from a safe distance, scared that I would pass on the COVID...
The homes is a clean, warm home from home for the residents, providing genuine care, family support and excellent facilities to all.
Dear Isobel, thank you so much for your very positive review. We really appreciate your feedback!
Excellent care home. Sadly Mum's dementia means she can't always appreciate all the activities, but it's always a busy lively place. It's a good size - staff know the residents and their families. Staff turnover appears to be low, which suggests a happy working environment. Families always welcome...
Excellent care home. Sadly Mum's dementia means she can't always appreciate all the activities, but it's always a busy lively place. It's a good size - staff know the residents and their families. Staff turnover appears to be low, which suggests a happy working environment. Families always welcome to join in with all that's going on.
Dear Hilary, thank you so much for your very positive review. We really appreciate your feedback!
Our dad enjoyed just listening to the...
Haylie House is a not for profit care home and all charitable funds raised are used for the comfort of the residents and in my opinion that makes a huge difference.
Thank you very much for your great review Myra - very much appreciated! The cafe is such a great way of catching up with the residents and their families in a lovely setting and as always the cake was great!
On every visit to the home, I am made to feel very welcome by all members of staff, cleaners, laundry, kitchen and carers. I feel...
On every visit to the home, I am made to feel very welcome by all members of staff, cleaners, laundry, kitchen and carers. I feel they all know Mum and her habits. Management and staff have kept residents safe throughout Covid pandemic.
Thank you for you very positive feedback which is appreciated by all the team.
My aunt and uncle moved to Haylie House in November last year. This allowed them to stay together with the assistance of a great team of staff. They settled in quickly and enjoyed moments of privacy along with all the assistance they required. My aunt died in September, and the staff have supported...
My aunt and uncle moved to Haylie House in November last year. This allowed them to stay together with the assistance of a great team of staff. They settled in quickly and enjoyed moments of privacy along with all the assistance they required. My aunt died in September, and the staff have supported my uncle through this very difficult time. The home is spotless and welcoming and never has any adverse aromas. If and when I require this care, I would choose Haylie House. There are always things going on for the residents and services are reviewed regularly.
My mother was transferred from another care home to Haylie House on 10/10/2019. From the moment she arrived, she has been welcomed and looked after excellently. Efficiency, cleanliness and attention to detail have to be praised, from cleaners, kitchen staff, cares, administrative and management,...
Well done!
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The care home lists weekly fees per person from £1,627 for residential care. Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority.
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 23 Single Rooms and 1 Couples/Companion Room.
Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haylie House Residential Care Home to verify any information. View our terms and conditions. Haylie House Residential Care Home has a Basic Service -what a Basic Service includes.