Haylie House Residential Care Home

97 Irvine Road, Largs KA30 8EX
Review Us
9.5 9 Reviews
  • Haylie House Residential Care Home, Largs

Care Provided by Haylie House Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1383

These prices are only a guideline, please contact Haylie House Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Good to Know

Owner

  • Haylie House Trust Ltd

Person in Charge

  • Irene Smith (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (6)
Are you the Owner/Manager of Haylie House Residential Care Home? View your Advertising Options

Haylie House Residential Care Home Reviews (9)

9.5

Haylie House Residential Care Home has a Review Score of 9.5 (9.475) out of 10, based on 6 reviews in the last 2 years.
Over all time Haylie House Residential Care Home has 9 reviews.

Overall Experience
  • 8
  • 1
  • 0
  • 0
  • 0
Date Published
  • 9
  • 6
  • 6
  • 6
  • 3
Reviewer Connection to Haylie House Residential Care Home
  • 7
  • 1
  • 1
Total of 9, showing 1-9
Review from Jane W (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding. Staff exceptionally caring and helpful.
Residents are treated with dignity and respect at all times.
Meals are of the best standard and well varied
Bedrooms are well furnished and clean with mementos of family
Reply from Irene Smith, Manager at Haylie House Residential Care Home
Dear Jane, thank you so much for your very positive review. We really appreciate your feedback!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Thom W (Son of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home provided excellent care to my father, he was anxious about going into care but Haylie House became his home very quickly. The staff were very attentive and treat residents like family. I cannot praise them highly enough.
Reply from Irene Smith, Manager at Haylie House Residential Care Home
Dear Thom, thank you so much for your very positive review. We really appreciate your feedback!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Heather G (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has dementia and moved into Haylie House recently when my dad and the family could no longer meet mum's needs. As a family, we have been very impressed by the quality of care, compassion and person centred approach mum has received. The activities and focus on wellbeing has been great- mum is
enjoying life and loving her new home. We feel as a family that mum is happy, engaged and well cared for.
The activity programme led by Linda is diverse, stimulating and focused on living well. The care team led by Irene are professional. We are welcome at anytime, as is mum's poodle Maggie. We feel very fortunate to have such great care. The charitable status of Haylie House means the focus is on care and not profit, values are demonstrated and families part of the care.
Reply from Irene Smith, Manager at Haylie House Residential Care Home
Dear Heather, thank you so much for your very positive review. We really appreciate your feedbacK1
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I M (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our parents moved into Haylie House in February 2021. Sadly had vascular dementia and dad was caring for her. As COVID hit , mums condition worsened and dad's isolation also became an issue .I worked as a nurse and tried to visit daily from a safe distance, scared that I would pass on the COVID virus
Eventually In march 2021 dad decided they were both moving into Haylie House.
They went in together and settled very easily into the home setting . Staff cared for mums needs and dad gained the reassurance and care he was also needing .
Mum sadly passed away in December 2023. The care that was given to my dad and our family was unsurpassed. They not only provide genuine care, but go beyond in providing daily activities in games ,cafes ,bridge group, home cooking & baking, a men's group and a safe environment for their residents.
The homes is a clean, warm home from home for the residents, providing genuine care, family support and excellent facilities to all.
Reply from Irene Smith, Manager at Haylie House Residential Care Home
Dear Isobel, thank you so much for your very positive review. We really appreciate your feedback!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H A (Daughter of Resident) published on 31 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Excellent care home. Sadly Mum's dementia means she can't always appreciate all the activities, but it's always a busy lively place. It's a good size - staff know the residents and their families. Staff turnover appears to be low, which suggests a happy working environment. Families always welcome to
join in with all that's going on.
Reply from Irene Smith, Manager at Haylie House Residential Care Home
Dear Hilary, thank you so much for your very positive review. We really appreciate your feedback!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Myra W (Daughter of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I had a lovely afternoon at the Haylie House Cafe yesterday. The staff had set up one of the lounges as a cafe with specialty coffees, teas and soft drinks available. There was a lovely home baked Lemon cake and lots of tasty treats to sample.
Our dad enjoyed just listening to the chat
around him and the change of scenery. One resident said "it's nice to get out" which was lovely to hear.
The staff at Haylie House are very welcoming and caring to not only their residents but to relatives and visitors too. They go above and beyond to ensure the residents are stimulated and included in various ways according to their individual abilities, likes and dislikes.
It's nice knowing my dad is safe and having all of his needs met by a great team of hardworking and caring people.
Haylie House is a not for profit care home and all charitable funds raised are used for the comfort of the residents and in my opinion that makes a huge difference.
Reply from Irene Smith, Manager at Haylie House Residential Care Home
Thank you very much for your great review Myra - very much appreciated! The cafe is such a great way of catching up with the residents and their families in a lovely setting and as always the cake was…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C S (Daughter of Resident) published on 30 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother entered Haylie House Residential Care Home in October 2019, she was quite frail. In the last two years, she has settled really well looked after by carers.
On every visit to the home, I am made to feel very welcome by all members of staff, cleaners, laundry, kitchen and carers. I feel they
all know Mum and her habits. Management and staff have kept residents safe throughout Covid pandemic.
Reply from Irene Smith, Manager at Haylie House Residential Care Home
Thank you for you very positive feedback which is appreciated by all the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from I R (Niece of Resident) published on 2 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt and uncle moved to Haylie House in November last year. This allowed them to stay together with the assistance of a great team of staff. They settled in quickly and enjoyed moments of privacy along with all the assistance they required. My aunt died in September, and the staff have supported
my uncle through this very difficult time. The home is spotless and welcoming and never has any adverse aromas. If and when I require this care, I would choose Haylie House. There are always things going on for the residents and services are reviewed regularly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C S (Daughter of Resident) published on 2 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was transferred from another care home to Haylie House on 10/10/2019. From the moment she arrived, she has been welcomed and looked after excellently. Efficiency, cleanliness and attention to detail have to be praised, from cleaners, kitchen staff, cares, administrative and management, all
are welcoming to relatives and make residents life a pleasure.
It can only be described as a home from home.
Well done!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.475)

Overview of Review Score

The Review Score of 9.5 (9.475) out of 10 for Haylie House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Haylie House Residential Care Home is calculated as follows: ( (63 Excellents x 5) + (9 Goods x 4) ) ÷ 72 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.6 Points relating to the number of positive Reviews for Haylie House Residential Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 6 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 4 Jan 2025
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Excellent (6)
How good is our staff team?
Very good (5)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Haylie House Residential Care Home

What types of Care is Haylie House Residential Care Home registered for?

Older Person Care, Dementia & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Haylie House Residential Care Home have?

There are 20 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Haylie House Residential Care Home?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Haylie House Residential Care Home to the centre of Largs?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haylie House Residential Care Home to verify any information. View our terms and conditions. Haylie House Residential Care Home has an Basic Service - more info.