The Glade

North Latch Road, Brechin DD9 6LE
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1.0 1 Review
  • The Glade, Brechin
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 20 Service Users

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Owner

  • Christopher Curnin

Person in charge

  • Karen Bramhall (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Last Refurbishment: 2004

Room Information

  • Single Rooms (20)
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The Glade Reviews (1)

1.0

The Glade has a Review Score of 1.0 (1.000) out of 10, based on 1 reviews in the last 2 years. Over all time The Glade has 1 review.

Overall Experience

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  • 1

Date Published

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Review from J R (Daughter of Resident) published on 17 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I have had a dreadful and awful experience with this home. I lodged a complaint March 2025, because of the conduct I experienced from staff. After no response and a promised call I would receive with in the hour. I had to make a further call regards my mother who is in their care. Unfortunately when
I was calling a second time the home staff answered the call pretending to be a Chinese takeaway, this upset me so much I took it to the social work department because the home would not tell me how my mother was doing, In response to my complaint which took weeks from the manager of the care home, stated she concluded with the investigation and was not planning to take it forward. And no further action to be taken.
Horrified by such attitude I would not have trust this home gives dignity or respect to their vulnerable and elderly residents. I am and will continue to take this complaint whoever thinks elderly care homes should be placed as a safe environment

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 1.0 (1.000)

Overview of Review Score

The Review Score of 1.0 (1.000) out of 10 for The Glade is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 1.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 1.000 for The Glade is calculated as follows: ( (11 Very Poors x 1) ) ÷ 11 Ratings = 1

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 0 Points relating to the number of positive Reviews for The Glade is based on 0 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) =

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 0 Positive Reviews ÷ 4 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 16 Oct 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Very good

(5)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Frequently Asked Questions about The Glade

What types of Care is The Glade registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does The Glade have?

There are 20 Single Rooms.

What are the Facilities & Services at The Glade?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Glade to the centre of Brechin?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Glade to verify any information. View our terms and conditions. The Glade has an Basic Service - more info.