Review from Pamela P (Daughter of Resident) published on 14 September 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
Our mother has been a resident of this home for a month. The care she has received is second to none. The homely feeling is there upon entering the building. The staff is super efficient and caring. We could not be happier.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Fiona M (Daughter of Resident) published on 4 September 2019
Submitted via Website • Report
Overall Experience5.0 out of 5
Innisfree is a homely, friendly and well-organised care home. My father thrived there after being in terrible shape both physically and in his state of mind. He was treated with dignity and respect by staff and always regarded as an individual, with all staff genuinely friendly towards him and his relatives.
We visited at any time and always found the staff welcoming and helpful. Residents are treated with dignity, compassion and warmth. Staff chat with residents with an appropriate sense of humour and fun. Lounges are well used, activities provided and my father was encouraged to socialise but his privacy respected whenever he chose to remain in his room. All aspects of Innisfree are good, providing a safe, personal and well-run environment which became home to my father in the time he lived there. The staff and manager are fantastic professionals and people, remaining concerned for my father after he went into hospital, and even visiting him there. I can highly recommend Innisfree.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Overview of Review Score
Regulatory Rating
The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.
View Latest Report
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Innisfree have?
There are 26 Single Rooms and 1 Couple/Companion Room.
What are the Facilities & Services at Innisfree?
Pet Friendly (or by arrangement), Wheelchair Access, Ground Floor Accommodation only, Gardens & Television point in own room are some of the Facilities & Services.
How far is Innisfree to the centre of Ballymena?
6.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Innisfree to verify any information. View our terms and conditions. Innisfree has an Basic Service - more info.