Cranley Lodge

I would highly recommend Cranley Lodge and would like to thank the manager, Elaine, and the team for their warm, caring and respectful approach in caring for my mum.

Cranley Lodge is an exceptional place of care, comfort, and genuine humanity. The staff are extremely diligent, friendly, and kind, with a great sense of humour that brings lightness to even difficult days. From the moment you arrive, you feel welcomed, supported, and reassured your loved one is in safe hands. My mother was always treated with respect, compassion, and patience, and I never had a single issue with the fantastic team committed to her wellbeing. Gillian on reception gives the warmest daily welcome, and manager Elaine always finds time to greet you, even with such a heavy workload. You're encouraged to ask questions or discuss anything, which truly helps when caring for an elderly parent. I only moved Mum due to her increasing falls and need for nursing care. I highly recommend Cranley Lodge with complete confidence and heartfelt reassurance. They are remarkable team who treat residents and families with the dignity and kindness in very challenging circumstances. Thank You

Robert.

Thank you for all you did for mum.

a positive experience.

Our dad was a resident of Cranley Lodge for four years. During this time, our family have always felt reassured that all his needs were being met. The food was always freshly cooked, and Dad certainly enjoyed it. There is a lovely family feeling, and the staff could not have been better. We very much appreciate the excellent care Cranley Lodge provided for him.

Cranley has been a kind and very friendly place for our mother. On the death of our father we found that he had been covering for her dementia and Mum was unable to look after herself safely. Cranley has been very welcoming and caring and we feel very grateful that she is so well looked after. The food is freshly cooked and more than plentiful and in the many times that we have been in we have noticed that the residents are well supervised, they are treated with respect and there is a happy atmosphere. It will never be Mum's own home, but it is a very good substitute.

Cranley Lodge Care Home is a community that exists to care for and look after those who cannot manage it themselves due to dementia..it’s a place where residents thrive in a loving and very caring environment. Our family were blessed to know that Mum was part of what was described above and for three and a half years enjoyed a wonderful time. We can only praise the team for all their dedication and hard work as well as the care, love and attention they showed Mum during her time there. If you are researching a place I can confidently recommend Cranley because of our experiences. Above and beyond cannot tell half the story of the staff…wonderful people.

The staff in this home go beyond what is expected. Mum is so well cared for and looked after in every respect and I can’t speak highly enough of their professionalism. Highly recommended in all respects. Thank you for all you do.