Group: Consensus Support
Person in charge: Llinos Griffiths (Service Manager)
Local Authority / Social Services: Carmarthenshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 6 Service Users
Registered Care Categories*: Learning Disability • Physical Disability • Younger Adults
Specialist Care Categories: Autism/ASD • Profound & Multiple Learning Disabilties
Admission Information: Ages 18+.
Languages Spoken by Staff (other than English): Welsh
Single Rooms: 6
Rooms with ensuite WC: 6
Facilities & Services: Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care and Social Services Inspectorate Wales* Report on The Grange: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
The Review Score of 4.7 (maximum of 10) for The Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for The Grange in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for The Grange is calculated as follows: ( (16 Excellents x 5) + (8 Goods x 4) ) ÷ 24 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for The Grange is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 1.2 positive Reviews (6 registered maximum number of service users ÷ 5). 0 Reviews ÷ 1.2 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Grange has a Review Score of 4.7 (4.667) from 2 Reviews
Review submitted from a Website Submission by K G (Private Carer of Resident) on Thursday 3 September 2015. Relates to September 2015.
The Grange is a fantastic warm, welcome service. The staff members at The Grange are dedicated to achieving the highest outcomes and the home generally has a positive vibe. All individuals are well cared for and are always appearing to engage in various activities. The home is decorated in a homely manner and is modernised and individualised.
How likely would you be to recommend The Grange? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Website Submission by Matthew K (Private Carer of Resident) on Sunday 19 July 2015. Relates to July 2015.
From what I have seen and over heard, they offer facilities to ensure that the people they look after get to do what they want, when ever they want. The people have opportunity to do various activities and also have the opportunity to go on holiday with dedicated staff members that know and care for them. This is a home to be proud of that goes above and beyond the call of duty in their role as a support worker.
How likely would you be to recommend The Grange? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
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