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- George Potter House care home







Located in the heart of Battersea, George Potter House is a vibrant, welcoming community providing high-quality nursing and dementia care for both short and long-term stays. The dedicated team of professionals delivers compassionate, support ranging from rehabilitation and respite to specialist dementia and palliative care; with a commitment to maintaining the independence and dignity of residents.
The home provides spacious accommodation with communal areas where residents can relax, socialise or take...
Care Provided by George Potter House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 69 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact George Potter House for full pricing details and T&Cs.
Contact George Potter House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Castle House Group
- Private Owned
Person in charge
- Lina Rehan(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 1997
- Number of floors: 2
Room Information
- Single Rooms (69)
George Potter House Reviews (18)
George Potter House has a Review Score of 9.5 (9.523) out of 10, based on 14 reviews in the last 2 years.
Over all time George Potter House has 18 reviews.
George Potter House is not a five star hotel but the facilities seem completely satisfactory. There is a decent sized garden with plenty of seating for fine weather as well the usual general purpose lounge for communal TV watching, music and activities.
So, how is my elderly and somewhat forgetful friend feeling about being there? It took two or three weeks to acclimatise but now she seems not to have a care in the world - apart from making sure she gets to the dining room promptly for mealtimes!
She used to have carers in her own house looking after the basics but, especially with so much time alone, she was becoming increasingly anxious about everyday life - as well somewhat erratic in her behaviour. She is now noticeablely more relaxed and, it seems, settling in to
We are delighted to hear that you found our team friendly, caring, and approachable. Providing a warm, supportive environment where residents feel safe, comfortable, and valued is at the heart of everything we...
I cannot praise this care home enough. After a truly awful experience in a previous care home-where my mother suffered neglect, a fall, and a serious medication error - we were very fortunate to find George Potter House. From day one, my mother began to thrive. The staff go above and beyond in every way-they are not only professional and caring, but also show genuine kindness and compassion. I want to thank every member of the team-from the nurses and care assistants to the activity coordinators, the kitchen staff, the chef (who took the time to come and speak with me personally about my mother's food intolerances), the cleaning staff, and the admin and reception team-every one of them deserves recognition for their hard work and dedication. I especially want to commend the manager, Lina, who was incredible from day one, always responsive, kind, and caring. She took personal care to hold the room until my mother's transfer was approved. I cannot recommend them highly enough.
We are so pleased that she has felt safe, supported, and able to thrive with us. Providing compassionate, person-centred care is at the heart of everything we...
Above all, I truly appreciate the staff's dedication and kindness towards the residents-it makes such a positive difference.
We are delighted to hear that you have seen such a positive difference in your husband's wellbeing and support since joining us. Our team works hard to provide...
After seeing several homes for my 97 year old mother, we chose George Potter House after a couple of visits and a trial stay. We immediately liked the bright and positive atmosphere in the home, and I was very impressed with the new manager and all the staff I met. Everyone is so friendly and caring. Despite not initially wanting to go into a care home, my mother has settled in really well and is very happy there after just a few weeks! There is a beautiful big garden and the atmosphere is light and airy throughout (which is also being refurbished). The activity managers are lovely and my mother has regained the will to live and is walking so much more! Care homes are expensive but I'm reassured to know she's in safe hands and being so well cared for by experienced staff. Her room is bright and airy and the home is clean & well organised. The new manager Lina is great and very experienced, and you can see she wants to create a lovely home for everyone. Thank you to everyone, GPH has changed our life!
We are delighted to hear that your mother has settled in so well and is feeling happy and comfortable in her new home. Supporting residents to regain their independence,...
Brian was refusing to eat and near death. He needed food that he could hold in his hand and that he really liked. But he ate it really slowly. I managed to get him started on bananas. it would take 2 hours to get an insufficient amount of calories into him. He has lost most of his muscle mass. But we all persevered and the staff took note of what I managed to get him to eat every day. They then added some fortisips to the bananas and Brian started drinking quite a bit of milk. They chased that success and he ended up eating like a horse. Then after 3 months of not moving from his bed I got him to sit up and rock back and forward to exercise his stomach muscles which had done nothing for 3 months. Then he managed to get onto a chair by himself At this point I showed the Lena the manager and she got a massive zimmer frame and got him to stand up and walk with physio. When I heard about it, that was one of the best moments of my life.
Thank you for sharing such a powerful and heartfelt review. Stories like this truly reflect the compassion, dedication, and perseverance shown by everyone involved in supporting the resident during an incredibly fragile time. When the resident was receiving end-of-life care, our priority was...
My husband and I are very happy with staff and the attention and treatment that he recieves
There has recently been a change of manager at the nursing home and she is lovely and very caring.
I cant praise the staff and treatment at George Potter House highly enough.
We are delighted to hear that both you and your husband are happy with the care, attention, and treatment he has received. Your comments about our staff mean a great deal, as they are...
The home is being slowly refurbished so yes, it may seem outdated to some, however, my relative moved from a luxury home to George Potter House and I couldn't be happier. Let's face it what really matters is the care and approachable proactive management that will deal with issues if they arise and George Potter has an amazing team and management. Any issues are dealt with promptly and improvements are made immediately. The new lounge looks great and I am so happy it has a large accessible garden.
Thank you so much for your thoughtful feedback. We truly appreciate you recognising the positive changes taking place at George Potter House. While parts of the home are being refurbished, our priority has always been and will always remain delivering genuine, person-centred care supported by an...
Staff quickly respond to all issues. Most staff treated my Dad with dignity. Receptionist staff welcoming & informative. Management was very present & proactive in improving service & staff practice. My father's health & appearance improved greatly whilst at George Potter House. Brilliant BBQ for residents, family & staff. Food sometimes difficult for my Dad to chew.
Negative - Furnishings very tired looking, a lot of staff changes/lack of transparency in billing & package of care.
Thank you for taking the time to share your experience of George Potter House. I'm delighted to hear that our team treated your dad with dignity, and that our reception team were welcoming and informative. It's especially reassuring to know your father's health and appearance improved while with...
The staff work very closely with relatives to ensure they know the residents likes and everyone is incredibly kind. My dad has received incredible care and I have been kept up to date when anything changes with my dads health.
I love that my mum is fortunate enough to be a resident here. She is so well cared for by the dedicated and wonderful staff including the kitchen staff. I have nothing but praise for all concerned and the smooth operation of this facility. Well done!
The staff at this home are amazing, very kind, caring and have time for everyone including myself, incredible team.
My husband and I visited my sister Zohra on December 10, 11 and 12. Living in France, we can, unfortunately, only come 3 or 4 times a year. We first received an extremely warm welcome from the entire team, especially as the 10th was the day when George Potter House offered Christmas lunch to its residents and their families. Since our last visit in June, we have noticed enormous progress in the way residents are looked after, in the quality of meals and snacks, in the care provided to everyone and in the cleanliness of the house in general. My sister benefited from a renovated room and is cared for by extremely attentive staff. We send our very sincere congratulations to the management and its entire team. We wish them a very happy New Year 2025 and thank them again with all our hearts.
I would just like to congratulate all at George Potter House for the wonderful Christmas lunch and entertainment that was put on for the residents today. It was a joy to see the residents and staff interacting and having a good time. Well done! When my stepfather was admitted to George Potter House it was for palliative care and he was deemed end of life. I have to commend the care, support and medical treatment that he has received in the past few months which has given him a renewed vigour and he is no longer bed-bound. The manager and all the staff at George Potter House are providing an excellent 5-star service to all the residents.
Thank you very much for your kind words and we are so glad you enjoyed it. Our aim was to bring everyone together at such a special time and to see the joy on people's faces and the fun that was had, I think we succeeded. Have a wonderful Christmas and we hope to see you at the next event.
Plus Dad is happy there.
In for respite. He has dementia and it's the first time in 8 years he has been away. He loved the activities and I feel he was kept quite busy. Everything in the room was fixed and mended and the management was above and beyond what we expected. We will see you again.
I can proudly say today my father is taken care of like a human being. Staff not only amazing at what they do but they go the extra mile to make residents comfortable and happy.
Management is on point. George Potter House is managed well you can simply tell by the quality of service residents receive.
George Potter House should be an example to many.
Thank you.
My mum was so well looked after by all the staff at George Potter House. It was a hard decision to make for Mum but I'm so glad she was at this care home. The staff are lovely and kind. Mum was happy which was so important. The carers are amazing. One carer, in particular, who my mum liked so much. She went above and beyond at all times. All the carers are fantastic.
It's so important to be treated kindly and with respect regardless of what's wrong with a person. The carers did this from day one.
I was kept informed of everything I needed to be kept informed about. I called on a regular basis at all different hours and that was reassuring for me. I visited Mum every week and Mum always looked well looked after and happy.
Fantastic care from when my mum arrived until the end of her life. I'm so grateful for all the care they showed my mum.
They are angels in disguise.
I went to visit my husbands step mother and the lady on the desk was extremely helpful, especially as we had to ring as couldn’t locate the home. The place had a good feel about it. The staff we passed in the corridors were pleasant and greeted us. The home was very clean with no trace of odour. We found the patient to be well cared for with fresh hair. The room was compact but everything in it tidy and organised. When we left the receptionist advised us where we could get refreshments. Nothing was too much trouble for her and she was happy to chat about my step mother. My first impression of George Potter House was of a good environment with highly dedicated and approachable staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 January 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for George Potter House.
There are no upcoming events for George Potter House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for George Potter House.
Accreditations
There are no accreditations posted yet for George Potter House.
Meet the Team (1)

Lina joined George Potter House in August 2025, bringing with her management experience in high-level care homes and over 20 years working with the NHS. This proven background brings a strong foundation in both clinical excellence and compassionate leadership.
Lina is passionate about delivering high-quality, person-centred care and creating a positive, supportive environment for residents and staff alike. Her integrity sees her leading by example, inspiring her team to grow, take pride in their work, and make a real difference to the individuals they care for.
Linas focus at George Potter House is on continuous improvement, fostering a culture of openness, respect, and teamwork to ensure the home remains a safe, happy, and thriving community.Outside of work, Lina loves travelling and discovering new places, which helps her reflect, learn, and continue to develop as a person and a leader.
Frequently Asked Questions about George Potter House
What types of Care is George Potter House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does George Potter House have?
There are 69 Single Rooms.
What are the Facilities & Services at George Potter House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is George Potter House to the centre of London?
2.5 mile(s) as the crow flies, distance by road may be significantly further.
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