What types of Care is Folkestone Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Folkestone Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Folkestone Nursing Home to the centre of London?

9.4 mile(s) as the crow flies, distance by road may be significantly further.

Folkestone Nursing Home, 25 Folkestone Road, East Ham, London E6 6BX

Review from Kerina K (Daughter of Resident) published on 22 September 2025 Submitted via Postal Card • Report

Overall Experience

I found it a very heartfelt place where my mother I felt was safe and well cared for. She was well fed, the staff were accommodating, friendly, tolerant and capable of the difficult level of care given.
I wouldn't hesitate to recommend the home and am thoroughly satisfied.

Reply from Iqbal Dhamin, Manager at Folkestone Nursing Home

Thank you very much for your feedback Kerina. Your feedback is very welcome and appreciated

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Donna W (Niece of Resident) published on 22 September 2025 Submitted via Website • Report

Overall Experience

When my aunt was admitted in there she couldn't feed herself and with the dementia she couldn't have any sort of conversation she looked so unwell. I haven't visited her for a few weeks and when I walked in today 1/9/2025 she looked like a different person she was feeding herself and she was having

a little conversation with the staff,who are all brilliant nothing is to much trouble. I was so upset and scared about leaving her in there but I needn't have worried. Even the food was lovely she was eating salmon mashed potatoes and cabbage and she eat every bit of it. There is always plenty of staff about to assist you with any problems. I am completely satisfied that she is getting the best treatment.

Reply from Iqbal Dhamin, Manager at Folkestone Nursing Home

"Thank you so much Donna for your encouraging feedback-it truly means a great deal. It's incredibly uplifting not just for me, but for the entire team. Knowing that our work is seen and appreciated…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Nancy S (Daughter of Resident) published on 22 September 2025 Submitted via Postal Card • Report

Overall Experience

The team at Folkestone Nursing Home are wonderful. Since my mum was admitted in June, she has completely changed for the better. She is eating more, speaking more. The team get her out of bed every day and she is no longer bedbound. Members of my family have also commented on how my mum has improved.

Reply from Iqbal Dhamin, Manager at Folkestone Nursing Home

"Thank you so much Nancy for your encouraging feedback. It truly means a lot-not just to me, but to the whole team. Knowing that our efforts are recognized and appreciated really helps everyone feel…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from N B (Daughter of Resident) published on 25 February 2025 Submitted via Postal Card • Report

Overall Experience

In 2019 my mother entered the nursing home. She was then more alert, responsive to stimuli and involved in activities. We were all better informed about her activities by the previous activities coordinator who sent us picture and videos of her engaging in painting parties and dance at present. I do

not know what she is doing (if anything) or how she is spending her time. Her dementia has progressed so she is withdrawn and confused, I would also like to see if she is also having any good time. The premises have been improved in those years, walls painted, drawings added, new chairs provided. The staff are approachable, informed keep to help and caring. She looks at ease, better looked after than we could possibly do.

Reply from Iqbal Dhamin, Manager at Folkestone Nursing Home

Thank you for your kind words of staff appreciation this goes long way for us. we have planned so many activities to engage residents living at Folkestone and I will share our planner and pictures…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from John O (Son of Resident) published on 17 February 2025 Submitted via Website • Report

Overall Experience

I'm more than happy with the care and attention my mum receives. The staff are so kind and affectionate towards my mum and the attention to detail that goes into my mum's care and well-being makes me very happy. I wouldn't hesitate to recommend, Folkestone Nursing Home.this place is simply the best

forget about all the rest

Reply from Iqbal Dhamin, Manager at Folkestone Nursing Home

We appreciate your feedback and kind words of appreciation. Kindest regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Awlad A (Son of Resident) published on 27 January 2025 Submitted via Postal Card • Report

Overall Experience

My mum is being looked after very well here. The staff are very professional and friendly.

Reply from Iqbal Dhamin, Manager at Folkestone Nursing Home

Thank you so much for feedback really appreciate and will feed back to our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Paul K (Nephew of Resident) published on 15 January 2025 Submitted via Postal Card • Report

Overall Experience

On the 11th of December, my aunt was placed into the care home by Newham Council and the reviews were quite mixed. On visiting the care home I was introduced to the management and care team. Having been to the home on many occasions now I can say this is a first call home. Everybody is there to help

and has approached me on every visit offering help and support. A first-class care home I would highly recommend it.

Reply from Iqbal Dhamin, Manager at Folkestone Nursing Home

Thank you for your positive feedback which encourages us as a team to continue doing better in our role to support our families and residents at Folkestone. Much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Joyce M (Next of Kin) published on 15 January 2025 Submitted via Website • Report

Overall Experience

My friend was very happy to be there. The staff were very attentive towards him. Every time I visited him, he was clean, shaven, and smart with clean clothes. Plus his bedding was changed regularly. His clothes were always washed, pressed and put neatly in his wardrobe. The staff always tried to encourage

him to eat and if he didn't like certain foods, they would always try to find some alternative. The staff were always smiling and would give him a little wave when they went passed his room - only a small gesture, but, this made him feel happy and at home. If I had any questions to ask the staff about his medical care, they were always happy to give me a complete answer. The staff were very caring, attentive and very helpful. I felt he was safe and happy. I wouldn't hesitate to recommend, Folkestone Nursing Home.

Reply from Iqbal Dhamin, Manager at Folkestone Nursing Home

Thank you so much for your words of appreciation they are meant a lot to our team at Folkestone to provide continued meaningful support to our residents and families. Warm regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Barbara O (Daughter of Resident) published on 15 January 2025 Submitted via Website • Report

Overall Experience

I'm more than happy with the care and attention my mum receives. The staff are so kind and affectionate towards my mum and the attention to detail that goes into my mum's care and well-being makes me very happy

Reply from Iqbal Dhamin, Manager at Folkestone Nursing Home

Thank you. We appreciate your kind words. I would like to update you that we have our new activities organiser who joined Folkestone last week, and we are in the process of creating an activities…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Debra L (Daughter of Resident) published on 14 January 2025 Submitted via Website • Report

Overall Experience

Up until August 2024 this place was unsatisfactory. The present manager started in August and things have slowly started to improve. Obviously there are still improvements to be made, and I was at one time going to move my father from there, but owing to the new manager overseeing a lot of mistakes

made in the past, I'm allowing him to stay.

Reply from Iqbal Dhamin, Manager at Folkestone Nursing Home

Thank you for your feedback and support we continue to improve until we become the best care home in our area. Kind Regards

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Kelly C (Daughter of Resident) published on 3 October 2024 Submitted via Website • Report

Overall Experience

I am so pleased that mother is no longer a resident at this "care" facility. My mum spent just over three years here, in which time there was very little access to any activities due to there being no coordinator for the majority of the time. The residents just sat around in a TV room all day with very

little interaction. The place was dingy and shabby as well. On numerous occasions, I would find my mum soiled and in discomfort. I also found untaken medication in her bed or on the floor. As there was no appropriate outdoor space. My mum didn't go outside for the whole time she resided there. Eventually, my mum had numerous falls and no one could explain how this happened. My mother has brittle bones. A male nurse was seen praying in my mum's room with his bag of clothes. My mum doesn't speak. Both the local authority and the CQC investigated and chose to believe the manager's lies, he denied everything. There is no CCTV. I pity anyone who has a relative or loved one living there.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review from Michelle L (Daughter of Resident) published on 4 April 2023 Submitted via Website • Report

Overall Experience

I am so pleased that mother is no longer a resident at this "care" facility. My mother spent just over three months here, in which time there was very little access to any activities due to there being no coordinator for the majority of the time. The residents just sat around in a TV room all day with

very little interaction. The place was dingy and shabby as well. On numerous occasions, I would find my mum soiled and in discomfort. I also found untaken medication in her bed or on the floor. As there was no appropriate outdoor space my mum didn't go outside for the whole time she resided there. Eventually, my mum had a fall out of her bed and no one could explain how this happened. My mother is immobile. Both the local authority and the CQC investigated and chose to believe the manager's lies, he denied everything. To this day I will never understand how this home is rated good. I pity anyone who has a relative or loved one living here.