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Dial House Care

7/9 Dynevor Road, Bedford, Bedfordshire MK40 2DB
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Dial House Care, Bedford
Dial House Care, Bedford
Dial House Care, Bedford

Dial House is a family-owned nursing and residential home and is a sister home to the Lansglade Group of Homes, Dial House has an excellent reputation based on the quality of care given by the professional, fully trained staff, many of which have worked for Dial House for many years.

The home is set in a tree-lined residential road within walking distance of the town centre and railway station, overlooking a...  

Care Provided by Dial House Care

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,270N/A
Residential Dementia CareFrom £1,270N/A
Nursing CareFrom £1,270N/A

Room fees are £1270 + FNC for nursing care per week

Contact Dial House Care to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Dial House Care Ltd
  • Private Owned

Person in charge

  • Anne Bustin (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 3

Room Information

  • Single Rooms (50)

Visiting

  • Visitors are welcome throughout the day, however please not during mealtimes.

Parking

  • On site - in front of the home.

Dial House Care Reviews (5)

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8.5

Dial House Care has a Review Score of 8.5 (8.520) out of 10, based on 4 reviews in the last 2 years. Over all time Dial House Care has 5 reviews.

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Review from Nick M (Son of Resident) published on 14 August 2026 Submitted via Postal Card
Overall Experience
I can only praise and so thankful my dad Brian was placed here.

The staff, carers managment cant do enough so friendly, so polite and so profesional, my dad has never been so happy, I've seen a lot of carers in different places, and home carers, and all have failed, Dial House and all staff are second to none

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Review from Paulette L (Wife of Resident) published on 4 August 2026 Submitted via Website
Overall Experience
Dial house has been brilliant.
The staff have been fantastic, exceptionally friendly and helpful, arranging a full timetable of activities in spacious premises with a beautiful, accessible garden.
The food is excellent. My husband always says that he enjoys all the meals. There is plenty of variety. My husband is allergic to fruit including tomatoes, which is, obviously, very difficult but the staff at Dial House have bent over backwards to cater for him. They have bought in special meals especially desserts.
My husband has needed a number of medical appointments at hospitals that are not necessarily local. As the local authorities couldn't always offer transport the nurse helped train us to get my husband in and out of the car safely.
The nurse also wrote to the hospital requesting urgent appointments as she knew his particular severe needs. She was wonderful and helpful and did get earlier appointments as a result of her interventions.

The manager was also exceptionally helpful.

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Review from Michael G (Husband of Resident) published on 6 July 2026 Submitted via Postal Card
Overall Experience
Ester is not encouraged to become more mobile

Occasionally Ester's meals are missed

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Review from James E (Son of Resident) published on 26 January 2026 Submitted via Website
Overall Experience
Mum was recently admitted to
Dial House for respite care from a 7 week hospital stay following an awful fall with horrendous injuries at home

My visit was unfortunately after 5pm due to traffic and travel. The member of staff answering the door was friendly but challenged my identity, this reassured me mum was safe, it became clear that I was expected and welcomed in. My immediate impression was a clean tidy friendly home. Mum looked so relaxed in her room and even boosted about winning at bingo. Her evening meal was brought to her room which she relished. I took a moment to read through the information brochure in her room, so useful. I haven't told anyone that I used to work in care as a care manager, I was very impressed and knew what to look for. I met 5 different members of staff all cheerful and treated mum with dignity and respect.

Reply from Louise Pearce, General Manager at Dial House Care

Thank you James for your wonderful feedback, and as a former care manager this is high praise.

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Review from Janice S (Friend of Resident) published on 30 August 2016 Submitted via Website
Overall Experience

My friend was with Dial House for around six weeks respite care. During this time I visited as a friend and took him to a couple of hospital appointments. The lovely staff could not have been more understanding and helpful. It was reassuring to see that he was treated with dignity and respect, and the nursing care ensured that he recovered well.

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No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 21 July 2026

nursing beds vacancies

News (0) & Events (0)

News

There are no news items for Dial House Care.

Upcoming Events

There are no upcoming events for Dial House Care.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Dial House Care.

Accreditations

There are no accreditations posted yet for Dial House Care.

Meet the Team (2)

Anne Bustin
Anne BustinJob Title:Home ManagerJoined: 2018

Our Residential Nursing Home Manager, Anne Bustin, has a wealth of knowledge and experience running and managing care homes.

She is assisted by a team of registered nurses who are responsible for the clinical care of our residents. All of our deputies have extensive experience in the NHS and extremely high standards of care, and have specialist roles within the home.

Vania Cardoso
Vania CardosoJob Title:Deputy ManagerJoined: 2022

I qualified as an adult nurse in September 2015. I have a background in haematology nursing and did this for 4 years. As a haematology nurse, I cared for patients from diagnosis through treatment and palliative care when needed. I then moved to Portugal and worked in a private hospital for 2 years; this was an acute medical unit. I worked here during COVID19.

In 2021, I returned to England, and after getting my NMC PIN back, I started working at Dial House in March 2022.
In 2023, I was promoted to Head of Care at Dial House.

In 2024, I was promoted to Deputy Manager.

Frequently Asked Questions about Dial House Care

What types of Care is Dial House Care registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Dial House Care have?

There are 50 Single Rooms.

What are the Facilities & Services at Dial House Care?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Dial House Care to the centre of Bedford?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dial House Care to verify any information. View our terms and conditions. Dial House Care has an Enhanced Service -more info.