The Dower House Nursing Home

Springvale Road, Headbourne Worthy, Winchester SO23 7LD
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9.3 21 Reviews
  • The Dower House Nursing Home, Winchester
The Dower House is a purpose-built care home situated in beautiful grounds and gardens close to the historic city of Winchester and designed to cater for elderly people requiring standard residential or nursing care. Every bedroom has spacious en-suite toileting facilities, with five rooms having walk in shower facilities, a private telephone, free Wi-Fi and emergency call system. All permanent rooms are unfurnished and the team encourage residents to bring their treasured possessions from home, to make their room as homely as possible.

They offer high-class nursing care at a fixed price that does not change even if your care needs change.

All meals are cooked from fresh and local (when possible) ingredients. The kitchen team pride themselves in providing consistently high-quality meals which can be tailored to a resident's dietary needs.

The onsite laundry is in operation 7 days a week which provides residents with a quick and efficient service.

The home prides itself on having a professional, caring and considerate team of staff that will always go above and beyond to ensure their residents' comfort, safety and wellbeing. As you would expect from a family-owned and run company, they also provide a friendly, listening ear for residents’ loved ones, too.

A full and varied programme of activities is run throughout the week for residents to enjoy and participate in, such as speakers on various topics, recently they had talks on Tutankhamun, statues and monuments of London, and being a Zookeeper to name a few. The home also has a regular Pat Dog visits, musicians and quizzes to stimulate the mind.

The Dower House has a variety of amenities to offer, such as hairdressing salon, a quiet lounge, chargeable physiotherapy, and chiropody if requested, a small library and a lovely airy conservatory.

Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 43 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £2252 – £2350
  • Self-Funded Nursing Care: £2300 – £3060
  • RESPITE Self-Funded Residential Care: £2500 – £2500
  • RESPITE Self-Funded Nursing Care: £2500 – £2500

This fee is reviewed annually.

These prices are only a guideline, please contact The Dower House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • The Dower House Nursing Home LLP

Person in charge

  • Celia Bailey and Eleanor Abrams (General Manager and Matron)

Local Authority / Social Services

Admission Criteria

  • No EMI
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1989
  • Last Refurbishment: 2003
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Single Rooms with Ensuite Wet Room (7)

Visiting

  • Currently The Dower House is open as normal for visiting. This could change if Covid outbreak in the home.

Parking

  • Free parking is available at The Dower House

The Dower House Nursing Home Reviews (21)

9.3

The Dower House Nursing Home has a Review Score of 9.3 (9.313) out of 10, based on 9 reviews in the last 2 years.
Over all time The Dower House Nursing Home has 21 reviews.

Overall Experience
  • 19
  • 1
  • 0
  • 1
  • 0
Date Published
  • 21
  • 0
  • 0
  • 9
  • 12
Reviewer Connection to The Dower House Nursing Home
  • 7
  • 6
  • 3
  • 2
  • 1
  • 1
  • 1
Total of 21, showing 21-21
Review from J B (Daughter of Resident) published on 14 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Dower House is a very special and unique place that feels more like a very caring family run hotel than a nursing home. The care matron and the staff team that take of residents is exceptional and the high staff ratios mean they have time, not just to care and nurse, but to really get to know them.
Their genuine concern is evident to both residents and family members alike. Matron’s calm and professional manner gives confidence and reassurance to all.


The home is tastefully decorated and always has fresh flowers in the hall. The gardens are stunning and nearly all the rooms have their own garden access. The food is delicious and the pre-lunch drinks are a nice touch.


I cannot recommend this home and, more importantly, its staff more highly.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.313)

Overview of Review Score

The Review Score of 9.3 (9.313) out of 10 for The Dower House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.583 for The Dower House Nursing Home is calculated as follows: ( (80 Excellents x 5) + (11 Goods x 4) + (6 Satisfactorys x 3) + (4 Poors x 2) + (2 Very Poors x 1) ) ÷ 103 Ratings = 4.583
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.73 Points relating to the number of positive Reviews for The Dower House Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 8 Positive Reviews ÷ 8.6 = 0.93
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (6)

Celia

Celia Bailey

Job Title: General Manager Joined: 2021

As the General Manager of The Dower House Nursing Home, I firmly believe that every resident should be involved in all decisions relating to their care and should have as many opportunities as possible to live life as actively and independently as they choose. Whilst ensuring they receive the highest quality nursing care when needed.


As the Manager, it is also my responsibility to ensure the service is running in accordance with the various laws pertaining to running a care home – primarily, regulations from the CQC under their inspections framework and equally importantly, for the Health and Safety management of the building and all the safety regulations relating to it.


I am supported in this role by our Matron, who oversees all the medical needs of our residents and manages the RGNs and Carers.

Eleanor

Eleanor Abrams

Job Title: Matron Joined: 2022

I joined the Dower House Nursing Home as Matron and registered manager in September 2022. I have had a full and varied nursing career for just over 40 years in the NHS and the Private sector.


As the Matron of The Dower House Nursing home, I firmly believe that every resident should receive person-centred care and be involved in all decisions relating to their care. All residents should have the opportunity to live life as actively and independently as they choose. Whilst ensuring they receive the highest quality nursing care when needed.


As the Matron, it is also my responsibility to ensure the clinical services are run in accordance with the various quality standards and governance pertaining to running a Nursing home, regulations from the CQC under their inspection framework.


I am supported in this role by a great team, ensuring the highest standards of care and service are delivered.


My door is always open if you have any questions or queries.

Iwona

Iwona Rudnicka

Job Title: Housekeeping Manager Joined: 2023

Our Housekeeping Manager brings over 20 years of professional expertise to the team, including a wealth of experience gained in prestigious 5-star hotels. With a strong background in delivering the highest standards of cleanliness, organisation, and attention to detail, she ensures our care home provides a safe, welcoming, and homely environment for all residents. Her leadership, combined with her passion for excellence, helps create a warm atmosphere where residents can truly feel at home.

Meryl

Meryl Pearce

Job Title: Head Cook Joined: 2010

Our Head Cook has been a valued part of our care home for over 15 years, bringing a wealth of experience from leading kitchens in top hotels. Passionate about British and seasonal produce, she takes pride in creating delicious, home-cooked meals tailored to the needs and tastes of our residents. With specialist knowledge in nutrition for the elderly, she ensures every dish is not only flavourful but also supports health and wellbeing. Her dedication makes mealtimes a highlight of daily life in our home.

Ben

Ben Weatherall

Job Title: Head Gardener Joined: 2015

Our Gardener has been caring for our grounds for over 10 years, lovingly maintaining 5 acres of beautiful gardens for residents, families, and visitors to enjoy. With extensive knowledge and a passion for plants, he creates vibrant seasonal displays and thoughtfully tends to the patio pots that residents treasure. Always ready for a friendly chat while working outdoors, he’s a familiar and much-loved presence who helps make our gardens a place of relaxation, joy, and connection.

Darren

Darren Mitchell

Job Title: Site Manager Joined: 2020

Our Site Manager plays a vital role in keeping our home safe, comfortable, and welcoming for everyone. As well as expertly maintaining the building, he is always on hand to help residents with practical requests — from moving furniture to adjusting pictures — ensuring their rooms feel truly personal. Known for his willingness to help and approachable nature, he provides invaluable support that makes daily life easier and more enjoyable for residents and their families.

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