






Fir Tree House in Banstead care for up to 32 residents.
Operated by NSR Care Homes Ltd, it ensures every resident is as happy and contented as possible. '
The care home's trained staff ensure that residents' dignity is maintained and they are also given lots of choice in relation to their diet, clothes and activities.
Fir Tree House offers activities to keep residents fit, musical entertainers and summer outings.
Residents can...
Care Provided by Fir Tree House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fee exclude Chiropodist, hairdressing.
The price(s) shown are provided by the care home. Contact Fir Tree House for full pricing details and T&Cs.
Contact Fir Tree House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- NSR Care Homes Ltd
- Private Owned
Person in charge
- Roshan Seedheeyan(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 1
Room Information
- Single Rooms (32)
- Single Rooms with ensuite Wet Room (23)
Visiting
- No Restrictions
Parking
- Limited Parking, Arrangement can be made.
Fir Tree House Reviews (5)
Fir Tree House has a Review Score of 7.9 (7.893) out of 10, based on 1 reviews in the last 2 years.
Over all time Fir Tree House has 5 reviews.
All the staff at Fir Tree Nursing Home cared for my Dad with genuine kindness, compassion and care. Fir Tree was always well staffed and my Dad was extremely well cared for and supported during his time there. When we came to visit we were always made to feel very welcome and always offered hot drinks and everyone was so friendly and caring. Our friends recommended Fir Tree to us, what a blessing that recommendation was. Thank you Fir Tree, and all your staff!
Thank you for your kind words. We will certainly share your comments with our staff. Fir Tree Management Team
Very impressed with the genuine care and quality of support given. The home was always very well-staffed, telephone enquiries were dealt with promptly, and paperwork was handled efficiently. Would highly recommend it.
The care and attention shown to my brother were excellent.
From all of us at Firtree House Nursing Home.
Please do keep in touch.
The highly individualised care my elderly brother received at Fir Tree House nursing home was evident from the start of his stay. This reassured me that my choice of Fir Tree House was the right one for his needs - he was in the advanced stage of dementia. I visited regularly and I was impressed by the dedication and engagement of all staff, regardless of their respective roles, all carrying out their work with kindness and compassion. The nurses kept me informed of my brother's changing nursing requirements and they were always approachable and communicative, especially during the last few weeks of his life.
I can't fault the management and staff, they are all lovely and very caring. The meals are all freshly cooked and Mum says she really enjoys them. She has a very nice room and I have added pictures, photos and ornaments from her old home to make it feel homely.
I could not have picked a better place for my mum to spend the rest of her life.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Fir Tree House.
There are no upcoming events for Fir Tree House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Fir Tree House.
Accreditations
There are no accreditations posted yet for Fir Tree House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Fir Tree House
What types of Care is Fir Tree House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Fir Tree House have?
There are 32 Single Rooms.
What are the Facilities & Services at Fir Tree House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Fir Tree House to the centre of Banstead?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fir Tree House to verify any information. View our terms and conditions. Fir Tree House has an Enhanced Service -more info.