Bendigo Nursing Home

22 Arundel Road, Eastbourne BN21 2EL
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9.1 6 Reviews
  • Bendigo Nursing Home, Eastbourne
Bendigo Nursing Home is a well-established care facility located in the heart of Eastbourne’s Upperton area, offering expert nursing, dementia, and personal care in a warm, homely environment. Set within a charming and fully wheelchair-accessible building, the home is just a short walk from the town centre and enjoys easy access to local amenities.

They provide round-the-clock care through a dedicated team of qualified nurses and experienced carers, supporting a wide range of health needs including rehabilitation, palliative care, wound management, diabetes, catheter care, and tracheostomy support. The home is equipped with Parker baths, conventional baths. Every resident receives a personalised care plan developed collaboratively with families and assigned key workers to ensure dignity, independence, and emotional well-being.

The home features comfortable, spacious bedrooms equipped with modern amenities such as adjustable beds, nurse-call systems, and en-suite or accessible facilities. Residents enjoy a varied and nutritious menu prepared by an in-house chef, with special diets and cultural preferences.

Regular activities include church services, minibus outings, organised activities within the home, special events etc. All residents are encouraged to participate so that any skills lost through illness for example may be regained and they can enjoy as full physical and mental recovery as possible.

Visiting hours are open and residents may receive visitors at any time.

The home also provides other services such as hairdressing, daily newspapers, chiropodist, dentist, optician, etc. etc. to ensure all the needs of the residents are met. They can arrange physiotherapy, if required.

With a strong focus on person-centred care, Bendigo Nursing Home maintains a nurturing and respectful environment where residents feel safe, valued, and truly at home.
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Care Provided by Bendigo Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1420 – £1835
  • Self-Funded Residential Dementia Care: £1420 – £1835
  • Self-Funded Nursing Care: £1420 – £1835

cost dependent on size of room and care needs

These prices are only a guideline, please contact Bendigo Nursing Home to find out the exact price for your requirements.

Contact Bendigo Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Bendigo Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Kindcare (UK) Ltd
  • Privately Owned

Person in Charge

  • Mariana Philipova (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (3)

Visiting

  • Open visiting hours and delighted for residents to receive visitors at any time, always welcome to have tea or coffee and biscuits.

Bendigo Nursing Home Reviews (6)

9.1

Bendigo Nursing Home has a Review Score of 9.1 (9.092) out of 10, based on 4 reviews in the last 2 years.
Over all time Bendigo Nursing Home has 6 reviews.

Overall Experience
  • 5
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  • 1
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Date Published
  • 6
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Reviewer Connection to Bendigo Nursing Home
  • 2
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Total of 6, showing 1-6
Review from Julie B (Niece of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff were always polite, cheerful and professional. All were kind, friendly and helpful, without exception. All were proactive in offering care and support to both patients and visitors, even out of hours. Staff made us aware of what they could and couldn't do for a patient up front, but would always
do more rather than less. They always welcomed visitors but would also make us know the patient's wishes came first. The facilities were clean and comfortable, well decorated and maintained. Staff seemed happy to be there and interacted well with each other in a spirit of co-operation. Good atmosphere always.
Reply from Princess Y., Administrative Assistant at Bendigo Nursing Home
Thank you so much Julie B. for taking the time to share such thoughtful and positive feedback. We are truly delighted to hear that you found our staff polite, cheerful and professional, and that their…read more
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Review from Madeleine G (Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely impressive on every level
Reply from Princess Y., Administrative Assistant at Bendigo Nursing Home
Thank you for your kind words. We are delighted to hear that our service has met your expectations. Your positive feedback is greatly appreciated.
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Review from Gillian G (Sister of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely friendly people. I have every admiration for them
Reply from Princess Y., Administrative Assistant at Bendigo Nursing Home
We're so pleased to hear that our team's friendliness and dedication are appreciated. Your feedback means a lot to us. Thank you!
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Review from Jean P (Sister of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother Peter is in Bendigo and my mother Mary also spent her last years there and I have nothing but praise for all who work there and have and still are caring for my family, with kindness and a smile
Reply from Princess Y., Administrative Assistant at Bendigo Nursing Home
Thank you so much for your kind words Jean! We're delighted to continue caring for Peter and are grateful for the trust you placed in us when caring for your mother. It means a lot to hear that our…read more
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Review from Susan C (Niece of Resident) published on 17 October 2019 Submitted via Website • Report
Overall Experience 3.0 out of 5
In general, I find Bendigo Nursing home to be pleasant and well attended. There are always staff around and the nursing, in particular, is excellent. My only continuing concern is with the food, especially the lack of regular green vegetables. Perhaps it is too costly or maybe the very elderly shouldn't
eat vegetables. Also, there doesn't seem to be any great thought given to an individual's requirements, how many 90-year-old's like pizza or pasta; or uncooked fish. After some years visiting this establishment, the food I see provided is still the main issue for me.
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Review from Jo S (Daughter of Resident) published on 4 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Father became a resident at Bendigo in October 2017. For my sister and I, we thought choosing a nursing home for our Dad would be the hardest thing we'd ever have to do, but walking into Bendigo, we both knew we had found the perfect home for him.
We are content in the knowledge that our Dad could
not be better cared for than he is by all the staff. The atmosphere is so friendly, it's a joy to visit. As a family, we are made to feel so welcome, as are other friends and family, especially our mum (and our dog!). We see this as Dad's home now, not a place we have had to 'put him in to'.
We're so lucky to have found Bendigo, we couldn't praise the staff highly enough - as for the food - amazing! We tell Dad he's in a 5 star hotel because that's what it feels like, but with wonderful staff there to look after him for us around the clock. Thank you, everyone, at Bendigo - we couldn't ask for better for our Dad!
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Current Review Score: 9.1 (9.092)

Overview of Review Score

The Review Score of 9.1 (9.092) out of 10 for Bendigo Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Bendigo Nursing Home is calculated as follows: ( (44 Excellents x 5) + (4 Goods x 4) ) ÷ 48 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.175 Points relating to the number of positive Reviews for Bendigo Nursing Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.05 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5. 4 Positive Reviews ÷ 5 = 0.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

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Mariana Philipova

Job Title: Registered Manager Joined: 2006

Hello, my name is Mariana Philipova, and I am the Registered Manager of Bendigo Nursing Home. Caring for others has been my life’s passion, and with over 25 years of experience in Adult Social Care, I have dedicated my career to supporting older people and their families.


At Bendigo Nursing Home, we see our residents not just as individuals we care for, but as part of our extended family. My role is to make sure our wonderful team provides kind, compassionate, and personalised care, the kind of care we would want for our own loved ones.


We are committed to creating a warm, welcoming, and homely environment where everyone feels safe, respected, and valued. Families can have peace of mind knowing that we always conform to the highest standards, while keeping our focus on what matters most: helping our residents live in comfort, with dignity, and respect.


Above all, both our residents and their loved ones always feel supported, listened to, and part of our Bendigo family.

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Betina Vladimirova Naneva Pestana

Job Title: Administrative Assistant Joined: 2016

My name is Betina Naneva Pestana, and I have been working as an Administrative Assistant at Bendigo Nursing Home for nine years. I support the smooth day-to-day running of the home by maintaining accurate documentation, organising schedules, and helping to ensure a welcoming and efficient environment. I am proud to be part of the team and help in any way I can to support our residents, relatives, and staff.

Frequently Asked Questions about Bendigo Nursing Home

What types of Care is Bendigo Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Bendigo Nursing Home have?

There are 19 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Bendigo Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bendigo Nursing Home to the centre of Eastbourne?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bendigo Nursing Home to verify any information. View our terms and conditions. Bendigo Nursing Home has an Enhanced Service - more info.