The Dales

19/20 Howell Road, Exeter EX4 4LG
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2 Reviews
  • The Dales, Exeter
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Care Provided by The Dales

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 31 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • The Dales Nursing Home Ltd
  • Person in charge
  • Marie Brown (Matron/Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (27)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for The Dales

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,450
  • (these prices are only a guideline, please contact The Dales to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
Are you the Owner/Manager of The Dales? View your Advertising Options

The Dales Reviews (2)

Over all time The Dales has 2 reviews.

Overall Experience

  • 2
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Date Published

2
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2

Review from John E (Son of Resident) published on 13 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent his last few weeks under the excellent care of the manager and her team at The Dales Nursing Home. We chose this home as the staff were all very friendly, the facilities were excellent and nothing seemed too much trouble. The rooms were always spotless and the home always had a friendly
atmosphere. We particularly liked the spacious room with a lovely view over the city and the green space of the park opposite. We really appreciated the extra time staff took to discuss Father's progress and what was happening and also explanations as to what was happening. We received a call from the manager in plenty of time to travel so we could all be with him as he passed, which was really appreciated. Thanks to everyone.

Reply from Marie Brown, Manager at The Dales

Dear John,
Thank you for the lovely review. It was a pleasure to care for your father.
Take care,
The Dales


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue M (Daughter of Resident) published on 16 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Dales staff nursed my mum during her end of life care for cancer. They all treated Mum with such care and compassion. She was treated with dignity throughout and all staff were so friendly. They were professional but always seemed to go above and beyond, truly dedicated to their vocation. I’m so
glad she got to spend her final days with such wonderful people looking after her. It’s a lovely bright home, kept so clean by a really dedicated team. Thank you all.

Reply from Marie Brown, Manager/Matron at The Dales

Thank you this is much appreciated and I will pass this on to the staff team. It was an honour and privilege to care for your mother in her final days.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Dales

What types of Care is The Dales registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Dales provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does The Dales have?

There are 27 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Dales?

Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Dales to the centre of Exeter?

0.5 mile(s) as the crow flies, distance by road may be significantly further.