The Dales Nursing Home, located in Exeter, is recognised for its compassionate approach and dedication to enhancing the quality of life for elderly residents. The experienced team delivers personalised care with a strong focus on kindness, dignity, and respect. Residents benefit from a supportive environment that encourages independence, privacy, and choice, fostering a true sense of community. The home offers a wide range of activities, including partnerships with local organisations,...
The Dales Nursing Home, located in Exeter, is recognised for its compassionate approach and dedication to enhancing the quality of life for elderly residents. The experienced team delivers personalised care with a strong focus on kindness, dignity, and respect. Residents benefit from a supportive environment that encourages independence, privacy, and choice, fostering a true sense of community. The home offers a wide range of activities, including partnerships with local organisations, to promote wellbeing and social engagement. Meals are freshly prepared using local ingredients, catering to individual dietary needs. Staff at The Dales receive ongoing training to ensure the highest standards of care, and the home is known for its welcoming atmosphere and spotless facilities. With a commitment to continuous improvement and resident-centred care, The Dales Nursing Home provides a secure, nurturing setting where individuals can thrive in comfort and confidence.
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The Dales has a Review Score of 9.1 (9.056) out of 10, based on 7 reviews in the last 2 years.
Over all time The Dales has 9 reviews.
I was very reluctant to leave my father in the care of anyone else, but his situation required it. The day I brought him in I was anxious and upset. It took only my first meeting with the staff, and seeing the way they interacted with my father, to feel at ease. From the moment they met him they...
I was very reluctant to leave my father in the care of anyone else, but his situation required it. The day I brought him in I was anxious and upset. It took only my first meeting with the staff, and seeing the way they interacted with my father, to feel at ease. From the moment they met him they treated him with the utmost dignity, care, compassion, and respect. He settled in immediately, alleviating all of my stress knowing he was comfortable and content.
I was with my father almost daily for several months. I saw every member of staff interact with him and not once did their care deviate from the gold standard set on our initial meeting. By the end it felt as though they were family. I truly believe my father could not have been in a better place at the end of his life, and I am forever grateful to the staff at The Dales for treating him with the level of care anyone would want a beloved member of the family to receive. I cannot rate them highly enough.
Dear N S,
Thank you so much for your kind words. It was truly our pleasure to care for your Dad here, and we are so grateful that you took the time to share your experience.
We are incredibly proud of our team, and I will make sure your lovely review is shared with everyone. Your words will mean a great deal to the whole team.
Warmest wishes,
After hearing it was full we were very...
Thank you so much for everything
Dear L B, we really appreciate you taking the time to leave your review. Thank you for your positive comments regarding our home and team, I will be sure to share your comments with the whole team here.
The Dales have provided my mother in law a safe and comfortable home. She needs mobility help and its always there. Nothing is too much from all the staff who are cheerful and approachable at all times. The home is well run, efficient and happy. Meals are tasty and variable in choice. Also special...
The Dales have provided my mother in law a safe and comfortable home. She needs mobility help and its always there. Nothing is too much from all the staff who are cheerful and approachable at all times. The home is well run, efficient and happy. Meals are tasty and variable in choice. Also special tastes are also provided for. All the staff listen to you and management try to accomodate all our wishes. Thank you to all at The Dales.
We also appreciate your kind comments about our home and team. I will be sure to share this feedback with them.
Safeguarding Devon moved me to somewhere more caring.
Safeguarding Devon moved me to somewhere more caring.
Thank you for taking the time to share your comments. We are sorry that you felt the need to raise a complaint with The Dales Nursing Home. Please be assured that your concerns were fully investigated and a formal response has been provided.
There are occasions when a resident's needs change to...
Thank you for taking the time to share your comments. We are sorry that you felt the need to raise a complaint with The Dales Nursing Home. Please be assured that your concerns were fully investigated and a formal response has been provided.
There are occasions when a resident's needs change to the extent that they can no longer be cared for safely within a particular setting. Decisions of this nature are never taken lightly, and we always explore all possible options before reaching such a conclusion.
We are sincerely sorry that your experience did not meet your expectations and we wish you all the very best with your ongoing care and future arrangements.
The manager is brilliant and reassuring and cares greatly for all the clients and the loved ones as well and is just a...
My husband spent his last weeks with the care of The Dales and I feel blessed.
Thank you for your kind words, it was a pleasure to care for your husband.
A big thank you to all of the lovely people at The Dales for looking after my brother. It was good to see him happy and contented on my recent visit. I met a number of the staff and they are all excellent. I was also impressed to see that he is receiving good proactive medical care. I highly...
A big thank you to all of the lovely people at The Dales for looking after my brother. It was good to see him happy and contented on my recent visit. I met a number of the staff and they are all excellent. I was also impressed to see that he is receiving good proactive medical care. I highly recommend The Dales.
Thank you for your kind words, it is our pleasure to look after your brother.
I can call up and the updates and reassurance on Mums well-being is very...
Thanks again
Thank you for your kind words. I am glad to hear you enjoy receiving our monthly newsletter. Our wellbeing team take great pride in creating this for our families and friends each month. Kind Regards - Operations Manager
My father spent his last few weeks under the excellent care of the manager and her team at The Dales Nursing Home. We chose this home as the staff were all very friendly, the facilities were excellent and nothing seemed too much trouble. The rooms were always spotless and the home always had a...
My father spent his last few weeks under the excellent care of the manager and her team at The Dales Nursing Home. We chose this home as the staff were all very friendly, the facilities were excellent and nothing seemed too much trouble. The rooms were always spotless and the home always had a friendly atmosphere. We particularly liked the spacious room with a lovely view over the city and the green space of the park opposite. We really appreciated the extra time staff took to discuss Father's progress and what was happening and also explanations as to what was happening. We received a call from the manager in plenty of time to travel so we could all be with him as he passed, which was really appreciated. Thanks to everyone.
The Dales
The Dales staff nursed my mum during her end of life care for cancer. They all treated Mum with such care and compassion. She was treated with dignity throughout and all staff were so friendly. They were professional but always seemed to go above and beyond, truly dedicated to their vocation. I’m...
The Dales staff nursed my mum during her end of life care for cancer. They all treated Mum with such care and compassion. She was treated with dignity throughout and all staff were so friendly. They were professional but always seemed to go above and beyond, truly dedicated to their vocation. I’m so glad she got to spend her final days with such wonderful people looking after her. It’s a lovely bright home, kept so clean by a really dedicated team. Thank you all.
Thank you this is much appreciated and I will pass this on to the staff team. It was an honour and privilege to care for your mother in her final days.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Marie started her career as a nurse and moved to The Dales Nursing Home as Matron in 2003. She is highly respected amongst the Exeter medical...
Marie started her career as a nurse and moved to The Dales Nursing Home as Matron in 2003. She is highly respected amongst the Exeter medical community. Marie has a wealth of experience in nursing care and her ethos of ‘kindness first’ is at the heart of everything the home does.
Here at The Dales, I actively support the Registered Manager in the Operational running of the home. I take care of our internal Health and Safety...
Here at The Dales, I actively support the Registered Manager in the Operational running of the home. I take care of our internal Health and Safety and operational excellence, which is governed by CQC and HSE. I also manage Residents' stays in terms of financial contributions or local authority funding and contracts.
I began working in healthcare at 18 because I was drawn to the chance to make a real difference in people’s lives. Helping others and knowing my work...
I began working in healthcare at 18 because I was drawn to the chance to make a real difference in people’s lives. Helping others and knowing my work has a direct impact gives me a strong sense of purpose and fulfilment. Healthcare offers a unique blend of technical skill and human connection, which keeps me engaged and inspired. What stands out to me most is the support and learning opportunities that healthcare provides.
Every day is a chance to grow, adapt, and learn something new. The field is also grounded in values like empathy and resilience, and the kindness shared by everyone involved is evident daily. Being part of a community that’s dedicated to caring for others has enriched my life and keeps me committed to this path.
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 27 Single Rooms and 2 Couples/Companion Rooms.
Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Dales to verify any information. View our terms and conditions. The Dales has an Enhanced Service -what an Enhanced Service includes.