The Sidmouth Nursing Home

106/108 Winslade Road, Sidmouth EX10 9EZ

Owner: Sidmouth Nursing Home Ltd

Person in charge: Julie Casely (Manager)

Local Authority / Social Services: Devon County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 29 Service Users

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Cancer Care • Hearing Impairment • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Single Rooms: 29

Rooms with ensuite WC: 17

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on The Sidmouth Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.1 The Sidmouth Nursing Home has a Review Score of 8.1 (8.089)

The Review Score of 8.1 (maximum of 10) for The Sidmouth Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for The Sidmouth Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.917 for The Sidmouth Nursing Home is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.172 Points relating to the number of positive Reviews for The Sidmouth Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.8 Target = 0.172

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Sidmouth Nursing Home?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Sidmouth Nursing Home

  • Daughter of Resident/Service User
    2

I cannot recommend this caring, friendly and personalised nursing home highly enough.
The atmosphere is one of happiness, food, motivation and great efficiency with the highest of nursing standards.
From the manager down, all staff are professional, approachable and knowledgeable about all the residents.
There is nothing they wouldn't do or provide for those in their care.
The high standard of facilities, food, hygiene and cleanliness is very evident at every turn.
The place is essentially like being within a family unit, with each client recognised as an individual and cared for with great understanding and compassion. This is well reflected in the happiness and security in residents' demeanour.
No matter how difficult a situation occurs, it was always handled competently and with great empathy.
I cannot praise the whole team highly enough.
Thank you all.

How likely would you be to recommend The Sidmouth Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I had heard excellent reports about The Sidmouth Nursing Home (SNH) and decided to call in one afternoon to check it out. Although my brother & I didn't have an appointment, we were invited in without hesitation and offered refreshments. We were struck by how genuine and kind the Team Leader was and how well she understood our concerns about getting the right kind of palliative nursing for our very independent mother, who had always been opposed to the idea of 'going into care'. Our visit was followed up with a call from the manager, who instead of going through a preconceived 'tick list' of questions, appeared to be genuinely committed to discovering my mother's personality, her preferences and what was really important to her.

Mum was welcomed to her new home by the Matron who'd given up her own day off! All fears about 'losing her autonomy' were allayed with kindness and sensitivity. Compassion, respect and love were what my mother needed and they were delivered unstintingly by the staff, until the end.

How likely would you be to recommend The Sidmouth Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for The Sidmouth Nursing Home

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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