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- Chelston Park & Chelston Gardens care home







Chelston Park Nursing and Residential Home and Chelston Gardens Dementia Nursing Home are two standalone homes that sit on the same site.
Chelston Park specialises in nursing and Chelston Gardens in dementia care. The homes are close to Wellington and six miles from Taunton. Exit at Junction 26 of the M5, the drive to Chelston takes less than five minutes.
Chelston Park provides first-class nursing facilities in a homely atmosphere. The...
Care Provided by Chelston Park & Chelston Gardens
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 86 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees depend on the care package in line with your needs and the type of accommodation required. Fees are usually reviewed annually in April. Any increase in the fee results from inflation, the provision of additional care and services, or as a result of factors beyond our control. These include regulatory and general economic changes affecting the care sector. Fees may be reviewed more frequently in response to these factors.
If you do not meet the criteria for NHS CHC, but require nursing care, the NHS pays a contribution towards the cost of the nursing care. This is called NHS-funded nursing care (FNC). The FNC is paid directly to the home by the government and will be added to the fee we agree with the resident.
The price(s) shown are provided by the care home. Contact Chelston Park & Chelston Gardens for full pricing details and T&Cs.
Contact Chelston Park & Chelston Gardens to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Chelston Park Nursing & Residential Home Ltd
- Private Owned
Person in charge
- Jo Girdler(Care Director)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (76)
- Couples/Companion Rooms (5)
- Single Rooms with ensuite Wet Room (60)
- Couples/Companion Rooms with ensuite Wet Room (5)
Visiting
- Visitors are very welcome. Chelston's preferred visiting times are 10-4 each day, but the home is flexible based on resident and visitor requirements.
Parking
- Visitor parking is clearly marked and is close to the entrances of both Chelston Park and Chelston Gardens.
Chelston Park & Chelston Gardens Reviews (24)
Chelston Park & Chelston Gardens has a Review Score of 9.2 (9.198) out of 10, based on 11 reviews in the last 2 years.
Over all time Chelston Park & Chelston Gardens has 24 reviews.
Very helpful & caring staff. The coffee shop has added to the lovely atmosphere in Chelston Gardens.
Our entire family feel very fortunate to have found Chelston Gardens. The care afforded my father has been oustanding on all fronts. The care and attention he receives has made the last 2 years a pleasure for him and our family. The staff are amazing. They treat my father like a person and character in his own right. We will always be eternally grateful to the team, from the management right down to his cleaners. All superb. Thank you.
What a wonderfull place with exceptional nursing and attentive staff who were really interested in those for whom they were supporting and looking after . We could not have wished better care for the final weeks of my fathers life.
I find the care my husband is receiving very good. I sometimes wish there could be a few activities he would join in with, what is on offer.
The care provided at Chelston Gardens is exemplary with all staff providing very high quality nursing and assistance to all residents whatever the level of their condition. The nursing staff at all grades are always open and approachable and couldn't be more helpful & there are regular meetings for relatives at which managers and senior nursing staff provide invaluable updates on nursing practice, services provided and plans for the future. I can't praise everyone enough from senior managers through to Ancillary staff all of whom deserve the highest praise for their hard work and support.
The care at Chelston Park is excellent from the first day they enter the care home. The staff find the needs of the resident & work to help them settle. Management listen to the relatives comments and suggestions. The nourish compute program is excellent and is reassurance to the relatives to keep an eye on the residents care and which staff are responsible for each day. The activities staff try to get all residents involved in activities. Those who are not capable of joining in group activities spend time one to one & find out which films or programs the residents prefer & make sure they can see their screen.
From the moment we walked through the door of Chelston Park and Chelston Gardens, we knew our mother would be in safe hands. The quality of the caring team was exceptional. Everyone was treated with dignity and respect whatever their need. The entertainment was outstanding with activities every day to occupy residents. We were kept informed and consulted on mum's care needs. The app was particularly helpful as a relative living away. We cannot recommend highly enough Chelston and if we need to access care again, it will be first on the list.
Having visited several care homes in the area (all very good) a visit to Chelston Park & Chelston Gardens made to decision to choose it for my father, very easy. From first contact with the manager over the phone and the friendly welcome from every member of staff I met, everything felt right. Now, several months on, the care my father has been receiving is excellent, I can't speak too highly of the staff, nurses, care assistants, cleaning staff and admin all go above and beyond. To hear my previously independent father say he is happy here is all I can wish for.
Wife has been a resident for two years with increasing dementia. Foreign care staff do not have the skill to approach residents with the happy, friendly style which residents miss from their past friends and family. Activities are generally suited to those who are mobile and with hand/eye co-ordination. Hard to find staff for long periods when they take their breaks together.
Cannot thank Chelston Gardens' team enough for the wonderful care for my dad. Dad's dementia journey has not been straight forward, having lost his wife of 50 years recently as well as losing his home. He has experienced challenges which the team have managed, always trying to seek a solution. I feel content knowing dad is in the best place for him.
All care staff are very friendly, hardworking and kind. The facilities in Chelston Gardens are excellent, and the rooms are always very clean and comfortable. My mother came to Chelston Gardens in May and has settled well. Nothing is ever too much trouble, and we are always made to feel welcome at visits, tea and coffee are always made available.
My aunt has been in Chelston since Oct 2021. Her care has been excellent and I felt like all the staff genuinely cared for her, giving me peace of mind that I had definitely made the right choice. Two weeks ago she had a stroke from which she could not recover. The care and consideration shown to her and us, her family during her last days was second to none. Chelston is a wonderful home, with the most amazing and friendly staff, whom I cannot thank enough.
All aspects of the home were excellent. The staff were all kind and caring. They all worked extremely hard to provide a clean/safe environment for the residents. The home tried hard to stimulate the residents through activities/musical entertainment and visiting animals.
My brother has been at Chelston Park since 2018 ad there has never been a moment when I have doubted that he gets excellent care. He, himself feels that it is now his home. Chelston Park is also very welcoming to friends and family members, this helps to promote the feeling of it being one big family.
The level of care and consideration for personal welfare exceeds the 'standard'. My mother is happy at Chelston Park & Chelston Gardens Care Home and wishes to remain there. Safeguarding measures arose and the staff professionally and quickly addressed them, involving partner agencies. This had led my mother to feel reassured and safe having been "listened to" which has always been her greatest wish. She now feels empowered to take control of matters arising and which affected her. I can only praise the care home management to the highest degree - thank you.
From the initial contact, last year, up to the present time, the care and the financial advice has been excellent.
The staff are all great and it feels like an extended family. We feel my dad (who has dementia) is well cared for and very safe.
I moved in to be with my husband during lockdown. I like the house and gardens very much and most of the staff have been first-class. I wish my own mother could have come here.
The care is excellent and the staff are cheerful, kind, professional and maintain residents' dignity. Staff seem to be regularly updated with training in what is a very demanding sector of care work. Staff turnover is low.
Rooms are bright and decently sized.
Cleanliness: excellent and never a smell that shouldn't be there.
Food is varied and well-presented. It feels cooked with love!
Recent radio programmes recounting care-home horror stories underlined to me just how fortunate we are with Chelston.
We have been impressed with the quality of care and believe this comes from good training and quality of leadership from the top.
The family are grateful for the kindness and humour shown to our father. We felt we could leave him safely in the care of your dedicated team for the last 18 months of his life. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 December 2017Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Chelston Park & Chelston Gardens.
There are no upcoming events for Chelston Park & Chelston Gardens.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Chelston Park & Chelston Gardens.
Accreditations
There are no accreditations posted yet for Chelston Park & Chelston Gardens.
Meet the Team (1)

The Care Director and Registered Manager at Chelston Park.
- B.Sc. (Hons) in Health and Social Care, Diploma in Community Health (D/N)- Certificate in Cardio-Thoracic Nursing (ENB 249)
- Registered Nurse
Frequently Asked Questions about Chelston Park & Chelston Gardens
What types of Care is Chelston Park & Chelston Gardens registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Chelston Park & Chelston Gardens have?
There are 76 Single Rooms and 5 Couples/Companion Rooms.
What are the Facilities & Services at Chelston Park & Chelston Gardens?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Chelston Park & Chelston Gardens to the centre of Wellington?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chelston Park & Chelston Gardens to verify any information. View our terms and conditions. Chelston Park & Chelston Gardens has an Enhanced Service -more info.