Leabrook House Nursing Home

180/181 Leabrook Road, Ocker Hill, Tipton DY4 0DY
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7.1 3 Reviews
  • Leabrook House Nursing Home, Tipton
Leabrook House nursing home and rehabilitation centre provides residential, nursing and specialist care to up to 40 people in Tipton, West Midlands.

The purpose-built and tastefully decorated home offer 38 single occupancy bedrooms, many with en-suite facilities, as well as a variety of communal areas for residents to relax, socialise and take part in activities.

The home is in a central location in a residential area, close to local shops, amenities and transport links.

Care Provided

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 40 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees are based on individual needs.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Leabrook House Ltd

Person in charge

  • Elaine Lovell (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (28)

Visiting

  • The home operates a protected mealtime to promote the dignity of residents-
    visitors requested to avoid visiting between 12.00 and 1.30pm, then 4.00 and 5.30pm

Parking

  • The home has a car park at the front of the buidling

Leabrook House Nursing Home Reviews (3)

7.1

Leabrook House Nursing Home has a Review Score of 7.1 (7.069) out of 10, based on 3 reviews in the last 2 years. Over all time Leabrook House Nursing Home has 3 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 1

Date Published

3
3
3
3
0
Overall Experience  Overall Experience 1.0 out of 5

Very bad experience with them as they are not care about his feet and even not showering him just giving him bed bath and not care about his teeth no body brush it and he try to keep his mouth shut to not smell it. feel to much stress on him as not easy to take him out of that careless place

Reply from Elaine Lovell, Registered Manager at Leabrook House Nursing Home

Thank you for taking the time to bring this issue to our attention. We are obviously disappointed that you feel your loved one has had a negative experience and will take on board your comments about personal hygiene. Staff were experiencing aggressive and other inappropriate behaviours from the resident and family, and at times, felt they had no choice but to walk away without completing the procedures. Our recollection is that there was no struggle with taking your relative out of the home, as we gave you notice to leave. We are sorry that you felt that we did not meet your expectations, however; it was a very difficult relationship between the family and the home.

Facilities

Care / Support

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Treated with Dignity

Food & Drink

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Management

Safety / Security

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Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Well run care home. Would recommend to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

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Overall Experience  Overall Experience 5.0 out of 5

The staff go above and beyond to make sure my dad is looked after and included in activities. Since Dad had a stroke, he has been reluctant to leave his room but physios have encouraged him to take part in a range of fun activities, bingo, races, throwing, catching and swimming in hydro. They have recently
arranged for my father to go to his beloved football stadium. Staff work ever so hard, and management care made us part of the family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 7.1 (7.069)

Overview of Review Score

The Review Score of 7.1 (7.069) out of 10 for Leabrook House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.7 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.694 for Leabrook House Nursing Home is calculated as follows: ( (19 Excellents x 5) + (5 Goods x 4) + (2 Satisfactorys x 3) + (2 Poors x 2) + (8 Very Poors x 1) ) ÷ 36 Ratings = 3.694

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.375 Points relating to the number of positive Reviews for Leabrook House Nursing Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 2 Positive Reviews ÷ 8 = 0.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2023

Overall
Requires improvement

  • Caring

    Requires improvement
  • Effective

    Requires improvement
  • Responsive

    Requires improvement
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Leabrook House Nursing Home

What types of Care is Leabrook House Nursing Home registered for?

Older Person Care, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Leabrook House Nursing Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Leabrook House Nursing Home?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Leabrook House Nursing Home to the centre of Tipton?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Leabrook House Nursing Home to verify any information. View our terms and conditions. Leabrook House Nursing Home has an Enhanced Service - more info.