






Severn Heights is a former country house, set in six acres of mature grounds that include a delightful walled garden. This tranquil place next to the Old Hills area of outstanding natural beauty has several rooms that benefit from panoramic views over the river Severn.
The living accommodation is provided over two floors, with a variety of daily living spaces available including a sitting room, a dining room, a family day...
Care Provided by Severn Heights Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Severn Heights Nursing Home for full pricing details and T&Cs.
Contact Severn Heights Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Ablegrange Severn Heights Ltd
- Private Owned
Person in charge
- Sarah Berry (Manager)
Local Authority / Social Services
Admission Information
- Ages 40+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2011
Room Information
- Single Rooms (48)
- Single Rooms with ensuite Wet Room (18)
Severn Heights Nursing Home Reviews (10)
Severn Heights Nursing Home has a Review Score of 2.9 (2.917) out of 10, based on 1 reviews in the last 2 years.
Over all time Severn Heights Nursing Home has 10 reviews.
My brother was transferred here for end of life care, the manager who assessed him said that he would get appropriate palliative care. I don't believe that the staff were well informed by the manager about his general condition. Thankfully he was only here for 16 days and during that time the manager made no attempt to speak with me. The staff I did liase with were kind but I feel the home was fine for general elderly care but not for palliative care.
Dear SusanThank you for your review and for highlighting the areas where we did not meet your expectations. Our Manager would love to speak with you to get more detailed feedback from you. Its always helps us to get a review, whether negative or positive, as it allows us to make improvements to our service.
My dad was resident at Severn Heights for 8 months,from the moment he arrived, he, and all of the family and his friends, were treated with the greatest care and respect. The staff and management were always available and willing to deal with any needs or concerns. There is a real community feel at SH, great effort is made to engage the residents and create a family atmosphere. There is regular entertainment, and the parties for Halloween, Christmas etc, were wonderful, well organised with music and dance. The medical team are excellent, closely monitoring and dealing with any issues that arise. This is a well-run, clean and safe environment, with excellent and plentiful food, which, to my dad was most important. All in all, it was a wonderful place for my dad to finish his days. Thank you Severn Heights.
My mum came into this care home in March 2022. The staff are very kind and caring. Open visiting. Any concerns or questions, the management are very helpful, listens and act on any concerns immediately. Always keep me informed. A family atmosphere, a beautiful setting and very clean. Mum is a very gentle, loving person, and the staff treat her with kindness and gentleness, reassuring her.
My wife has settled in well, and the staff directly in contact have been great.
Keep up the good work.
I have alwats found every member of staff helpful and considerate whenever I have had to ask anything. I feel confident that my mother is very well cared for and treated with dignity. She has frequently commented on how lovely and friendly the staff are and how nice the food is.
I can fully recommend Severn Heights for the excellent care given to my mother-in-law. The management and staff always listen to me and would always contact me if they have any concerns. Although Mom is of a great age (98), I know her mobility is getting worse. It is because of the care she is receiving that she is still with us.
All feedback was positive.
All our concerns were dealt with.
My mother felt safe and happy and always said how much she liked the staff and how nice they all were.
The entertainment provided was enjoyed, especially the Jubilee celebrations, which gave my mother the chance to spend time with all the family one last time. Would highly recommend Severn Heights Nursing Home.
Why are you still advertising your nursing home as Covid free? You know and I know this is not the case. Your home has had an outbreak of Covid and it’s shocking to see that you are saying that your homes remain Covid free. Please can you update your websites.
The letter on our website relates to the article that is linked to on Worcester News and dates back to 8th June 2020, before the vaccine rollout. The letter and article praised our staff for their dedication to the care of our residents, which ensured that prior to the vaccination roll out, our...
But, when we raised a significant concern with the owner, my wife and I were contacted by a rude and combative corporate manager (not at the home) who accused us of lying (whilst pretty well shouting down the phone at my wife) who went on to produce untrue 'statements' contradicting what we had seen with our own eyes, then arbitrarily shut the so-called 'investigation'. We found this really shocking.
Add to that my mother being accommodated in a characterless cell-like room with no view, and the crumbling frontage to the older part of the premises, and I cannot recommend this care company - which is a pity given the goodness of the people who provide the actual service.
We are glad that you found the staff friendly, kind and helpful. We dealt with your complaint as speedily as possible and our investigation found that your complaint was unsupported on the evidence of the staff who were present at the time. Our conclusions were shared with the Local Authority and...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 September 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Severn Heights Nursing Home.
There are no upcoming events for Severn Heights Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Severn Heights Nursing Home.
Accreditations
There are no accreditations posted yet for Severn Heights Nursing Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Severn Heights Nursing Home
What types of Care is Severn Heights Nursing Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Severn Heights Nursing Home have?
There are 48 Single Rooms.
What are the Facilities & Services at Severn Heights Nursing Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Severn Heights Nursing Home to the centre of Worcester?
4.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Severn Heights Nursing Home to verify any information. View our terms and conditions. Severn Heights Nursing Home has an Enhanced Service -more info.