Severn Heights is a former country house, set in six acres of mature grounds that include a delightful walled garden. This tranquil place next to the Old Hills area of outstanding natural beauty has several rooms that benefit from panoramic views over the river Severn.
The living accommodation is provided over two floors, with a variety of daily living spaces available including a sitting room, a dining room, a family day...
Severn Heights is a former country house, set in six acres of mature grounds that include a delightful walled garden. This tranquil place next to the Old Hills area of outstanding natural beauty has several rooms that benefit from panoramic views over the river Severn.
The living accommodation is provided over two floors, with a variety of daily living spaces available including a sitting room, a dining room, a family day room and a conservatory. Bedrooms are comfortable and well equipped and residents are encouraged to personalise their bedrooms with items of furniture and treasured belongings.
Carers work with residents and their families to ensure the delivery of truly personalised care. The activities coordinator develops a varied programme of activities and events throughout the year, including a popular summer fete.
Mealtimes are an important aspect of life at Severn Heights and they are designed to be flexible and enjoyable. Fresh, seasonal ingredients are used to create a variety of tasty meals. Individual dietary requirements and preferences are also catered for.
The home operates on the principles of kindness and compassion, with a genuine belief that a care home can be a truly positive experience. The team is committed to providing the highest standards of care in a relaxed and friendly environment. Severn Heights is the residents' home and staff believe that access to enhanced care and support should not be a barrier to leading a fulfilled life.
There is an open door policy and staff are always happy to help, support and give you any advice you need on finding the care for you or a loved o
The price(s) shown are provided by the care home. Contact Severn Heights Nursing Home for full pricing details and T&Cs.
Contact Severn Heights Nursing Home to confirm what's included and get a personalised quote:
Severn Heights Nursing Home has a Review Score of 2.9 (2.917) out of 10, based on 1 reviews in the last 2 years.
Over all time Severn Heights Nursing Home has 10 reviews.
My brother was transferred here for end of life care, the manager who assessed him said that he would get appropriate palliative care. I don't believe that the staff were well informed by the manager about his general condition. Thankfully he was only here for 16 days and during that time the...
My brother was transferred here for end of life care, the manager who assessed him said that he would get appropriate palliative care. I don't believe that the staff were well informed by the manager about his general condition. Thankfully he was only here for 16 days and during that time the manager made no attempt to speak with me. The staff I did liase with were kind but I feel the home was fine for general elderly care but not for palliative care.
Dear SusanThank you for your review and for highlighting the areas where we did not meet your expectations. Our Manager would love to speak with you to get more detailed feedback from you. Its always helps us to get a review, whether negative or positive, as it allows us to make improvements to our service.
My dad was resident at Severn Heights for 8 months,from the moment he arrived, he, and all of the family and his friends, were treated with the greatest care and respect. The staff and management were always available and willing to deal with any needs or concerns. There is a real community feel at...
My dad was resident at Severn Heights for 8 months,from the moment he arrived, he, and all of the family and his friends, were treated with the greatest care and respect. The staff and management were always available and willing to deal with any needs or concerns. There is a real community feel at SH, great effort is made to engage the residents and create a family atmosphere. There is regular entertainment, and the parties for Halloween, Christmas etc, were wonderful, well organised with music and dance. The medical team are excellent, closely monitoring and dealing with any issues that arise. This is a well-run, clean and safe environment, with excellent and plentiful food, which, to my dad was most important. All in all, it was a wonderful place for my dad to finish his days. Thank you Severn Heights.
My mum came into this care home in March 2022. The staff are very kind and caring. Open visiting. Any concerns or questions, the management are very helpful, listens and act on any concerns immediately. Always keep me informed. A family atmosphere, a beautiful setting and very clean. Mum is a very...
My mum came into this care home in March 2022. The staff are very kind and caring. Open visiting. Any concerns or questions, the management are very helpful, listens and act on any concerns immediately. Always keep me informed. A family atmosphere, a beautiful setting and very clean. Mum is a very gentle, loving person, and the staff treat her with kindness and gentleness, reassuring her.
Keep up the good work.
Keep up the good work.
I have alwats found every member of staff helpful and considerate whenever I have had to ask anything. I feel confident that my mother is very well cared for and treated with dignity. She has frequently commented on how lovely and friendly the staff are and how nice the food is.
I have alwats found every member of staff helpful and considerate whenever I have had to ask anything. I feel confident that my mother is very well cared for and treated with dignity. She has frequently commented on how lovely and friendly the staff are and how nice the food is.
I can fully recommend Severn Heights for the excellent care given to my mother-in-law. The management and staff always listen to me and would always contact me if they have any concerns. Although Mom is of a great age (98), I know her mobility is getting worse. It is because of the care she is...
I can fully recommend Severn Heights for the excellent care given to my mother-in-law. The management and staff always listen to me and would always contact me if they have any concerns. Although Mom is of a great age (98), I know her mobility is getting worse. It is because of the care she is receiving that she is still with us.
All our concerns were dealt with.
All our concerns were dealt with.
The entertainment...
The entertainment provided was enjoyed, especially the Jubilee celebrations, which gave my mother the chance to spend time with all the family one last time. Would highly recommend Severn Heights Nursing Home.
Why are you still advertising your nursing home as Covid free? You know and I know this is not the case. Your home has had an outbreak of Covid and it’s shocking to see that you are saying that your homes remain Covid free. Please can you update your websites.
Why are you still advertising your nursing home as Covid free? You know and I know this is not the case. Your home has had an outbreak of Covid and it’s shocking to see that you are saying that your homes remain Covid free. Please can you update your websites.
The letter on our website relates to the article that is linked to on Worcester News and dates back to 8th June 2020, before the vaccine rollout. The letter and article praised our staff for their dedication to the care of our residents, which ensured that prior to the vaccination roll out, our...
The letter on our website relates to the article that is linked to on Worcester News and dates back to 8th June 2020, before the vaccine rollout. The letter and article praised our staff for their dedication to the care of our residents, which ensured that prior to the vaccination roll out, our homes were all Covid free and this remains true.I will ensure the Covid Free text from our website is removed. Best Wishes.
But, when we raised a significant...
Add to that my mother being accommodated in a characterless cell-like room with no view, and the crumbling frontage to the older part of the premises, and I cannot recommend this care company - which is a pity given the goodness of the people who provide the actual service.
We are glad that you found the staff friendly, kind and helpful. We dealt with your complaint as speedily as possible and our investigation found that your complaint was unsupported on the evidence of the staff who were present at the time. Our conclusions were shared with the Local Authority and...
We are glad that you found the staff friendly, kind and helpful. We dealt with your complaint as speedily as possible and our investigation found that your complaint was unsupported on the evidence of the staff who were present at the time. Our conclusions were shared with the Local Authority and the Social Worker in charge of your relative's placement. Your relative has now moved to a new care home and we hope that she is happy and well cared for in her new placement.
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Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 48 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
4.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Severn Heights Nursing Home to verify any information. View our terms and conditions. Severn Heights Nursing Home has an Enhanced Service -what an Enhanced Service includes.