Park House Nursing Home

Kinlet, Bewdley DY12 3BB
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10 39 Reviews
  • Park House Nursing Home, Bewdley
Park House Care Home is a nursing home providing truly amazing quality care for people living with dementia, and particularly those with advanced Dementia. The home is located in Kinlet, close to the quaint riverside town of Bewdley, and is largely purpose built whilst being very homely and is set in 3 acres of ground.

The very highly trained and hugely experienced care team provides specialist dementia care for people with complex needs in a calm and caring environment. The focus is on maximising the wellbeing and quality of life of each individual resident.

The team understands the complexity of dementia and how the condition can affect people in many different ways. Park House offers expert care and support for both residents and their families. They are used to handling complex dementia diagnoses and are a popular choice for families who need dementia care homes for people who may exhibit challenging behaviours

Park House develops and maintains very detailed person-centred care plans that ensure that each resident receives first-rate care and support that is tailored to their specific needs. However, the key to Park House’s phenomenal reputation is the way their hugely experienced care team works with residents and their families to identify how to provide very individual care and maximise quality of life, even for residents who may previously have come from care homes unable to meet their complex needs.

The care team is dedicated to delivering the highest quality of care and a home environment that is suited to residents' individual care needs whilst also being a place where they and their loved ones feel truly at home. There are no set visiting times and friends and family are welcome to stay over at the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650
  • Self-Funded Residential Dementia Care: from £1650
  • Self-Funded Nursing Care: from £1650
  • Self-Funded Nursing Dementia Care: from £1650

We are open and transparent in all matters including finances and we try as far as possible to make our fees cover all elements of the following:


Accommodation
Our accommodation includes:
- All furniture (although residents can bring their own)
- Bedding and towels
- Heat, light and power
- Cleaning of resident’s room and communal areas
- Washing of clothes and bedding (excluding dry cleaning)
- Maintenance of gardens and property content


Care
Our care costs include:
- All personal care
- Administration of medications
- All drinks and food including snacks – for example, if a resident would like wine with a meal, then this can be provided
- Administration including the preparation, reviewing and updating of resident’s records including their care plan and liaison with healthcare and Social Services


professionals
- All ‘in-house’ activities including visiting entertainers

These prices are only a guideline, please contact Park House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Parkhouse Care Ltd

Person in charge

  • Ruth Bosworth (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Visitors are welcomed and encouraged at any time

Parking

  • There is ample on site parking

Park House Nursing Home Reviews (39)

10

Park House Nursing Home has a Review Score of 10 (9.951) out of 10, based on 12 reviews in the last 2 years.
Over all time Park House Nursing Home has 39 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Park House Nursing Home
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Total of 39, showing 21-39
Review from Ray G (Son of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Right from the very start when notified that my Mum needed to go into care, the manager and staff showed extreme professionalism and care when showing Dad and myself around the home and the subsequent care and attention given to Mum has been of the highest standard. Unfortunately, at a later date, my
Dad also had the need to go into care, so we had no hesitation in contacting the Park House Nursing Home to see if they could accommodate him, which they have. Although this was a very difficult situation for me, all the staff have been very supportive and helped me greatly.
Reply from Geoff Butcher, Director at Park House Nursing Home

Thank you very much for your review which really is most appreciated.

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Review from J P (Wife of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband moved to Park House 1 year ago, during lockdown. I have therefore not yet been able to enter the home apart from the visiting area and have only recently had physical contact with him. My observations are therefore based on limited experience. Taking this into account, my experience has been
one of caring and skilled staff working under difficult circumstances who treat residents and relatives with respect. They put me at ease from the beginning and most importantly my husband is relaxed and settled with staff and his surroundings. Medical needs are met promptly and he always looks well cared for.
Reply from Geoff Butcher, Director at Park House Nursing Home

Thank you so much for your review which is most appreciated - regarding visiting arrangements we are constrained by Government guidance which we hope will progressively ease and allow us to get back to 'normal' (pre-pandemic) visits when Parkhouse had throughout every day, many many visitors. Also, with the better weather, I hope you can take advantage of the gardens and summerhouse to spend time with your husband outdoors.

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Review from B O (Partner of Resident) published on 17 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During the last fifteen months, which were extremely difficult for everyone, staff and management have done their utmost to maintain the high standards of care, we have come to expect from this residential home. Facilitating and continuing contact with our loved ones has not been easy for them. However,
every effort has been made to enable this to happen, whilst observing all guidelines, very rigorously. Care, compassion and observing the dignity of residents, I could tell, had continued. We look forward to getting back our welcoming "open house" visits to our loved ones (ASAP!).
Reply from Geoff Butcher, Director at Park House Nursing Home

Many thanks for your kind review which is much appreciated. Our Covid-19 secure visiting facility is of course still open and we are as always following Government guidelines and have been facilitating face to face visits since the guidance permitted those. We look forward to welcoming you to Parkhouse in the very near future

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Review from Keith B (Husband of Resident) published on 3 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the onset when my wife came to Park House for respite, there was nothing but very high care, concern, and support both her and myself. This has continued unabated from the time when she became a full-time resident. The home is always very clean and tidy and her room. The food is good and varied.
The dining room just that, not just a place to eat. There is always thought and care for the resident.
Reply from Geoff Butcher, owner at Park House Nursing Home

Many thanks for your generous review. I will pass it on to the staff team who I know will be so pleased that their unceasing efforts are so much appreciated. We look forward to seeing you again in person as soon as our Covid-19 safe relatives' meeting room is built later this month.

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Review from Ingrid M (Daughter of Resident) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was such a difficult time when Dad was taken to Park House for emergency respite care during the pandemic and then being told he couldn't go home again he needed full-time care, but the staff were so kind when I rang to see how he was and I was greeted with such warmth that I knew he was in a really
good place. When I saw Dad for the first time during a garden visit I couldn't believe how happy he was and he looked so well, he couldn't stop talking about how good and kind everyone was to him and the marvellous food. The carers treated him with such respect and dignity, I can't thank Park House enough.
Reply from Geoff Butcher, owner at Park House Nursing Home

Dear Ingrid - thank you so much for your lovely review, your father really does seem to be thriving. I am sure the staff team will be delighted to get your feedback. Thanks again.

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Review from L C (Daughter of Resident) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We moved Mom to Park House in June 2018. Everything at Park House is excellent from the staff, care, facilities etc. Mom is very happy here; she is very well looked after. All her personal needs are catered for. Recently with covid19, Mom has been kept safe and well, which I cannot thank the staff enough.
I would recommend Park House to anyone. All the staff go above and beyond to look after my mother. Thank you!
Reply from Geoff Butcher, owner at Park House Nursing Home

Thank you for your kind review, which I will forward to the staff. It will mean so much to them. Thanks again.

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Review from Helen M (Sister of Resident) published on 20 March 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother spent the last 18 months of his life here and although he was a difficult patient he was very happy there. The care and attention he received from the manager, nurses and staff were amazing. They were so very caring.
When he went there he only had a life expectancy of six months and he
managed another year with all their care and support. They were very caring toward me and the family as well. I miss him and my visits to Park House and the staff. Thank you so much for all that you did. I will never forget your kindness.
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Review from J M H (Wife of Resident) published on 8 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has lived in Park House for almost eighteen months. Residents are always treated with kindness and their dignity is always respected. Any concerns are addressed immediately. Staff work well as a team and show respect to residents, visitors and each other. They work very hard but are always
friendly, cheerful and welcoming. Difficult behaviour from residents is treated with immense patience and understanding. My husband's condition is difficult to manage and often very distressing for himself and his family. It is a great comfort to us all to know that he is receiving the best possible care in a loving environment. Park House has shown determination and commitment to successfully care for my husband, who has persistently exhibited very challenging behaviour.
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Review from Margaret T (Wife of Resident) published on 23 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I needed to get my husband into a home, I tried two homes, they would not take him and some lady told me about Park House. I rang the manager, she said we will take him tomorrow. That was in January, he is still there. It's a lovely home, friendly staff, you can go any time and always have a cup of
tea. They look after him very well. I couldn't cope. I am really grateful to all the staff. Thank you.
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Review from Jane C (Daughter of Resident) published on 9 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad who suffers from dementia went into Park House nursing home in January 2018 after being in 2 nursing homes that could not "cope" with his needs. He was very poorly when he went into Park House, he had not eaten or drunk properly for weeks and he was extremely anxious and confused. As the weeks
have gone by, he is so much better, he has gained weight, so much calmer and settled in himself. The manager and staff are wonderful and have made a very difficult and heartbreaking experience easier to cope with. Nothing is too much trouble for them and the atmosphere at the home is like one big family. A big thank you to them all.
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Review from Rachael (Daughter of Resident) published on 23 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my dad receives at Park House is outstanding, each and every member of staff are kind, caring and compassionate. Park House doesn't just care for my dad but have been there for my mum and me every step of the way on what has been at times a difficult journey (this truly feels like our second
home). My dad is well cared for, enjoys various activities, a wonderful variety of meals offered to him across the week and is very happy in his home from home. My family and I can not thank everyone enough for the care my dad receives.
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Review from A G (Wife of Resident) published on 11 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is very well cared for and when I visit I can leave knowing he couldn't be better cared for elsewhere. Always warmly welcomed by staff and any problems are dealt with immediately. Very friendly happy atmosphere.
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Review from Darralyn P (Wife of Resident) published on 9 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone at Park House works tirelessly to provide a loving, caring, homely atmosphere for all their residents. All treated with such respect and dignity. I thank God each day for Park House and all its staff who deserve the highest praise.
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Review from Audrey P (Resident) published on 4 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The wonderful welcome one gets when visiting and the wonderful relationship between the staff and residents is perfect and good to see, it gives one confidence leaving one's partner there. It's warm. comfortable, very clean it's the best nursing home ever.
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Review from Penny (Daughter of Resident) published on 3 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father was resident at Park House for almost 6 years. In that time he was very well cared for considering his way with people.


I visited every week and found the home to be cheerful, bright and clean and always smelling sweet. It is an old building in part and beautifully decorated and furnished.


My Dad had his own place in the sitting room where he could 'keep an eye on everyone'. His bedroom was small but beautifully formed, cosy might describe it better. It was always clean and made homely by a few of his personal things around him.


Throughout his stay, he was under the impression he was in a hotel and treated the staff accordingly. He was treated with respect and dignity even though he was a cantankerous old man.


He lived until a few days short of his 98th Birthday and that was mainly thanks to the love and care of the staff, to whom I will always be grateful for making his last years happy.


I miss my visits to the home and seeing the wonderful staff there.

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Review from A G (Wife of Resident) published on 30 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience is of very good care, friendly and loving staff and management. The staff resident ration is high and I leave my husband at Park House with complete confidence and gratitude.
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Review from Jane B (Daughter of Resident) published on 26 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been at Park House for 8 years and went in for 1 week respite but wasn't allowed home. Park House staff have always treated him with the utmost dignity and respect. Nothing is too much trouble. He is now bedridden and doesn't know us but he is cared for so well and we wouldn't want him anywhere
else. Thank you to everyone for their amazing work.
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Review from T J (Daughter of Resident) published on 16 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have absolutely no hesitation in recommending Park House Nursing Home to families looking for a safe, loving, and caring sanctuary for their loved ones.
In my experience, the staff and management of Park House Nursing Home are second to none and the owners of the home should be very proud of them
and continue their support of them. My father was a resident for nearly four months and in that time, I visited very often but at different days of the week and at different times of the day. I always found the same thing, a happy, contented and settled father who was obviously looked after, respected and happy with very friendly and attentive staff all who displayed patience and kindness and worked well as a team. The nursing home got to know my father so well that any slight change in his manner or demeanour was quickly noticed and we were notified immediately of any concerns they had. They supported us as a family and I think went beyond their duties to enable us to cope with a very distressing time in our lives.
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Review from Maureen K (Daughter of Resident) published on 13 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Park House are very caring, they work extremely hard but are always pleasant and cheerful. They make you feel welcome and nothing is too much trouble. My mum suffers from dementia and during her time here she has received excellent nursing care and we are involved in all important decisions.
All the residents are treated with respect and dignity. I feel extremely fortunate that she is able to live here and be loved and cared for by an amazing team of people.
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Current Review Score: 10.0 (9.951)

Overview of Review Score

The Review Score of 10 (9.951) out of 10 for Park House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.951 for Park House Nursing Home is calculated as follows: ( (136 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 142 Ratings = 4.951
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Park House Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 3 hours ago

we have two beds available for residents who have dementia and who need the best possible nursing care in the region

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Awards / Recognitions (0)

Meet the Team (2)

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Ruth Bosworth

Job Title: Registered Manager

I have worked in Social Care for 37 years and have vast experience of working with people who live with a learning difficulty and with people who live with dementia. I am a qualified Social Worker and Practice Teacher and have recently completed my Level 5 Certificate in Leadership.


My experience includes working in the field as well as managing various services such as day centres, residential care homes, high dependency teams and I have currently been the Registered Manager at Park House Nursing Home for the past 3 years.


I am committed to offering the best possible, person-centred, service to the people who live at Park House and strive continually to improve on this.

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Adriana

Job Title: Deputy Manager and Clinical Lead

I have been a Registered Nurse for just over ten years and continue to be very passionate about my role. I trained as a Registered Nurse in Romania and initially gained experience in Intensive Care and Liver Transplant.


After four years, I decided I needed a change and came to England, where I started working at Park House Nursing Home. Since then, I have been working alongside a great team and continue to be very motivated and have worked hard to develop my role. I now hold the position of Deputy Manager and Clinical Lead.


I am a firm believer in keeping my role updated and as well as training through the care home, which is relevant to all aspects of my work, I have also been in a Preceptorship Training Programme at The Dudley Group NHS Foundation Trust doing days of study for Sepsis, Tissue Viability and many other relevant topics. I am always active within the learning process as I think this is very important when you want to deliver the best care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Park House Nursing Home to verify any information. View our terms and conditions. Park House Nursing Home has an Enhanced Service - more info.