Park House Nursing Home

Following a rapid deterioration in mother-in-law's mental health and behaviour, we struggled to find a care setting that could accommodate her complex needs. Park House staff have been amazing. They have provided person-centred care making my mother-in-law feel more settled. She has improved in cognition and is clearly content and well cared for.

Since being at Park House, my father-in-law has been so confident and always looks well cared for compared to his previous home. Park House staff obviously have a clear understanding of dementia and how to treat people with it. They don't just sedate them to make them sleep all day. My father-in-law is treated with respect and dignity, just like you want your loved ones treated. I would 100% recommend Park House. Due to covid restrictions, I can't rate what is inside the home.

Right from the very start when notified that my Mum needed to go into care, the manager and staff showed extreme professionalism and care when showing Dad and myself around the home and the subsequent care and attention given to Mum has been of the highest standard. Unfortunately, at a later date, my Dad also had the need to go into care, so we had no hesitation in contacting the Park House Nursing Home to see if they could accommodate him, which they have. Although this was a very difficult situation for me, all the staff have been very supportive and helped me greatly.

My husband moved to Park House 1 year ago, during lockdown. I have therefore not yet been able to enter the home apart from the visiting area and have only recently had physical contact with him. My observations are therefore based on limited experience. Taking this into account, my experience has been one of caring and skilled staff working under difficult circumstances who treat residents and relatives with respect. They put me at ease from the beginning and most importantly my husband is relaxed and settled with staff and his surroundings. Medical needs are met promptly and he always looks well cared for.

During the last fifteen months, which were extremely difficult for everyone, staff and management have done their utmost to maintain the high standards of care, we have come to expect from this residential home. Facilitating and continuing contact with our loved ones has not been easy for them. However, every effort has been made to enable this to happen, whilst observing all guidelines, very rigorously. Care, compassion and observing the dignity of residents, I could tell, had continued. We look forward to getting back our welcoming "open house" visits to our loved ones (ASAP!).

From the onset when my wife came to Park House for respite, there was nothing but very high care, concern, and support both her and myself. This has continued unabated from the time when she became a full-time resident. The home is always very clean and tidy and her room. The food is good and varied. The dining room just that, not just a place to eat. There is always thought and care for the resident.

It was such a difficult time when Dad was taken to Park House for emergency respite care during the pandemic and then being told he couldn't go home again he needed full-time care, but the staff were so kind when I rang to see how he was and I was greeted with such warmth that I knew he was in a really good place. When I saw Dad for the first time during a garden visit I couldn't believe how happy he was and he looked so well, he couldn't stop talking about how good and kind everyone was to him and the marvellous food. The carers treated him with such respect and dignity, I can't thank Park House enough.

We moved Mom to Park House in June 2018. Everything at Park House is excellent from the staff, care, facilities etc. Mom is very happy here; she is very well looked after. All her personal needs are catered for. Recently with covid19, Mom has been kept safe and well, which I cannot thank the staff enough. I would recommend Park House to anyone. All the staff go above and beyond to look after my mother. Thank you!

When he went there he only had a life expectancy of six months and he managed another year with all their care and support. They were very caring toward me and the family as well. I miss him and my visits to Park House and the staff. Thank you so much for all that you did. I will never forget your kindness.

My husband has lived in Park House for almost eighteen months. Residents are always treated with kindness and their dignity is always respected. Any concerns are addressed immediately. Staff work well as a team and show respect to residents, visitors and each other. They work very hard but are always friendly, cheerful and welcoming. Difficult behaviour from residents is treated with immense patience and understanding. My husband's condition is difficult to manage and often very distressing for himself and his family. It is a great comfort to us all to know that he is receiving the best possible care in a loving environment. Park House has shown determination and commitment to successfully care for my husband, who has persistently exhibited very challenging behaviour.

I needed to get my husband into a home, I tried two homes, they would not take him and some lady told me about Park House. I rang the manager, she said we will take him tomorrow. That was in January, he is still there. It's a lovely home, friendly staff, you can go any time and always have a cup of tea. They look after him very well. I couldn't cope. I am really grateful to all the staff. Thank you.

My dad who suffers from dementia went into Park House nursing home in January 2018 after being in 2 nursing homes that could not "cope" with his needs. He was very poorly when he went into Park House, he had not eaten or drunk properly for weeks and he was extremely anxious and confused. As the weeks have gone by, he is so much better, he has gained weight, so much calmer and settled in himself. The manager and staff are wonderful and have made a very difficult and heartbreaking experience easier to cope with. Nothing is too much trouble for them and the atmosphere at the home is like one big family. A big thank you to them all.

The care my dad receives at Park House is outstanding, each and every member of staff are kind, caring and compassionate. Park House doesn't just care for my dad but have been there for my mum and me every step of the way on what has been at times a difficult journey (this truly feels like our second home). My dad is well cared for, enjoys various activities, a wonderful variety of meals offered to him across the week and is very happy in his home from home. My family and I can not thank everyone enough for the care my dad receives.

My husband is very well cared for and when I visit I can leave knowing he couldn't be better cared for elsewhere. Always warmly welcomed by staff and any problems are dealt with immediately. Very friendly happy atmosphere.

Everyone at Park House works tirelessly to provide a loving, caring, homely atmosphere for all their residents. All treated with such respect and dignity. I thank God each day for Park House and all its staff who deserve the highest praise.

The wonderful welcome one gets when visiting and the wonderful relationship between the staff and residents is perfect and good to see, it gives one confidence leaving one's partner there. It's warm. comfortable, very clean it's the best nursing home ever.

My Father was resident at Park House for almost 6 years. In that time he was very well cared for considering his way with people.

I visited every week and found the home to be cheerful, bright and clean and always smelling sweet. It is an old building in part and beautifully decorated and furnished.

My Dad had his own place in the sitting room where he could 'keep an eye on everyone'. His bedroom was small but beautifully formed, cosy might describe it better. It was always clean and made homely by a few of his personal things around him.

Throughout his stay, he was under the impression he was in a hotel and treated the staff accordingly. He was treated with respect and dignity even though he was a cantankerous old man.

He lived until a few days short of his 98th Birthday and that was mainly thanks to the love and care of the staff, to whom I will always be grateful for making his last years happy.

I miss my visits to the home and seeing the wonderful staff there.

My experience is of very good care, friendly and loving staff and management. The staff resident ration is high and I leave my husband at Park House with complete confidence and gratitude.

Dad has been at Park House for 8 years and went in for 1 week respite but wasn't allowed home. Park House staff have always treated him with the utmost dignity and respect. Nothing is too much trouble. He is now bedridden and doesn't know us but he is cared for so well and we wouldn't want him anywhere else. Thank you to everyone for their amazing work.

In my experience, the staff and management of Park House Nursing Home are second to none and the owners of the home should be very proud of them and continue their support of them. My father was a resident for nearly four months and in that time, I visited very often but at different days of the week and at different times of the day. I always found the same thing, a happy, contented and settled father who was obviously looked after, respected and happy with very friendly and attentive staff all who displayed patience and kindness and worked well as a team. The nursing home got to know my father so well that any slight change in his manner or demeanour was quickly noticed and we were notified immediately of any concerns they had. They supported us as a family and I think went beyond their duties to enable us to cope with a very distressing time in our lives.