Roman Wharf Care Home

1 Roman Wharf, Lincoln LN1 1SR
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9.7 28 Reviews
  • Roman Wharf Care Home, Lincoln
Roman Wharf is centrally located in the West End of Lincoln.

This purpose built care home has ensuite rooms and cares for residents with dementia, respite, end of life care.

Residents are encouraged to personalise their bedrooms by adding personal items such as pictures, ornaments and items of furniture to make their room feel like home.

Care home chefs ensure they use fresh, high quality ingredients to make wholesome, nutritionally balanced meals and residents are encouraged to enjoy mealtimes as a valuable social experience.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £800
  • Self-Funded Residential Dementia Care: from £850
  • RESPITE Self-Funded Residential Care: from £800
  • RESPITE Self-Funded Residential Dementia Care: from £850

These prices are only a guideline, please contact Roman Wharf Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Susan Wilkinson (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Local authority, private and CHC
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (33)

Visiting

  • No restrictions on visiting times. The home do ask to try and avoid meal times when visiting. This is to offer residents a relaxed dining experience

Parking

  • On site parking

Roman Wharf Care Home Reviews (28)

9.7

Roman Wharf Care Home has a Review Score of 9.7 (9.672) out of 10, based on 17 reviews in the last 2 years.
Over all time Roman Wharf Care Home has 28 reviews.

Overall Experience
  • 23
  • 4
  • 0
  • 1
  • 0
Date Published
  • 28
  • 5
  • 5
  • 17
  • 11
Reviewer Connection to Roman Wharf Care Home
  • 7
  • 6
  • 5
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 28, showing 21-28
Review from Julie B (Daughter of Resident) published on 21 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thanks to all at Roman Wharf for the exceptional care given to my father during his short stay with you. You were an amazing team who helped him and us through a difficult period. We can’t say thank you enough.
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Review from H R (Relative of Resident) published on 10 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The atmosphere is lovely, warm and friendly.
All of the team are very approachable.
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Review from Barry C (Nephew of Resident) published on 29 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care has been excellent. He always looked clean and well looked after. The staff treat everyone with dignity and care. Always a pleasant atmosphere in the home. It gave us peace of mind as a family knowing he was being cared for there.
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Review from K S (Relative of Resident) published on 10 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very good home, clean and tidy. My aunt was happy and well looked after. A big thank you to the staff for all their efforts.
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Review from J T (Granddaughter of Resident) published on 14 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma was very well looked after in the care of staff at the home. Very friendly and kind staff.
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Review from Henry B (Nephew of Resident) published on 25 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's home away from home for my uncle. All the staff are caring and helpful. They look after him as well. It is reassuring for us that my uncle is happy and is in safe hands.
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Review from J M (Relative of Resident) published on 25 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited this home for the first time around Christmas. All the staff were welcoming and caring. The home was clean and tidy.
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Review from Sophie A (Relative of Resident) published on 14 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care for my nan at this home. Staff and management are really supportive and caring towards family as well.
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Current Review Score: 9.7 (9.672)

Overview of Review Score

The Review Score of 9.7 (9.672) out of 10 for Roman Wharf Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.672 for Roman Wharf Care Home is calculated as follows: ( (135 Excellents x 5) + (61 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 198 Ratings = 4.672
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Roman Wharf Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Mar 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Susan

Susan Garnett

Job Title: Registered Manager Joined: 2023

My name is Sue, and I am proud to be the Manager of Roman Wharf.


I am an experienced manager with a demonstrated history of working in health and social care for over 21 years, in a care home setting. I have a wealth of knowledge and experience working with Dementia and complex care needs.

I am delighted to have been given the opportunity to manage Roman Wharf and lead the amazing team. I look forward to continuing the home’s excellent reputation within the local community and providing first-class care to our residents and their family members.

Terry

Terry Moore

Job Title: Cook Joined: 2021

My name is Terry and I am the cook at Roman Wharf.


I have been in my role for 2.5 years which I enjoy.


I have worked in hospitality for 20 years where I have gained a wide knowledge of food service, customer service, hospitality and management.


I have numerous qualifications in my chosen career and I have transferable skills that I pass on to the team.


I thrive on creating an atmosphere where the residents enjoy their food and the overall dining experience.

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Aaron Bowen

Job Title: Deputy Manager Joined: 2023

Hi my name is Aaron, i am the deputy manager here at Roman Wharf care home. My time here at Roman Wharf has been a journey of progress and great personal growth, I've worked in the care sector for over 6 years where i have gained a wealth of knowledge and transferable skills.

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