Roman Wharf Care Home

1 Roman Wharf, Lincoln LN1 1SR
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9.8 40 Reviews
  • Roman Wharf Care Home, Lincoln
Roman Wharf is centrally located in the West End of Lincoln.

This purpose built care home has ensuite rooms and cares for residents with dementia, respite, end of life care.

Dining at Roman Wharf is an opportunity to savour exciting, nutritious meals in a sociable setting. Meals are packed with high quality, nutritious ingredients. created by expert chefs and dietitians to guarantee they’re as delicious as they are nourishing. With a 5 Star rated kitchen (FSA, October 2025), Roman Wharf ensures that it complies with food hygiene guidelines at all times.

Roman Wharf can cater for specialist diets, likes and dislikes, offering alternative dishes to suit different tastes and requirements.
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Care Provided by Roman Wharf Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £800 – £1300
  • Self-Funded Residential Dementia Care: £850 – £1350
  • RESPITE Self-Funded Residential Care: £800 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £850 – £1350

We do not charge a top up fee for local authority clients. Therefore if you are looking for residential care for your loved one, please contact us for more information.

The price(s) shown are provided by the care home. Contact Roman Wharf Care Home for full pricing details and T&Cs.

Contact Roman Wharf Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Roman Wharf Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Susan Wilkinson (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (50)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (33)

Visiting

  • No restrictions on visiting times. The home do ask to try and avoid meal times when visiting. This is to offer residents a relaxed dining experience

Parking

  • On site parking

Roman Wharf Care Home Reviews (40)

9.8

Roman Wharf Care Home has a Review Score of 9.8 (9.777) out of 10, based on 17 reviews in the last 2 years.
Over all time Roman Wharf Care Home has 40 reviews.

Overall Experience
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Date Published
  • 40
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Reviewer Connection to Roman Wharf Care Home
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Total of 40, showing 1-20
Review from Robert J (Brother of Resident) assisted by family/friend published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visiting the home, you are made to feel welcome by all members of staff, no exception.
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Review from R M (Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had an excellent experience so far staying in Roman Wharf Care Home.
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Review from A H (Son-in-law of Resident) published on 8 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend Roman Wharf. My mother in law was shown love and kindness during her stay at Roman Wharf. The level of care is excellent and nothing seemed too much trouble. The residents seem to have lots of choice and everyone is included in activities.
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Review from Paul T (Son-in-law of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are pleased with my mother-in-law's care. She has settled into her new home and receives excellent care. Everyone has been nice. Doing a great job.
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Review from Claire B (Daughter of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident at Roman Wharf. She had a great time joining in with many activities with enthusiasm. The staff were always encouraging and supportive, and when Mum became ill the care she received was exceptional.
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Review from Mark L (Grandson of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all very friendly, helpful and kind. I cannot speak highly enough about the way my nan has been cared for. During what was a difficult period for Nan, the manager always took the time to keep the family informed. I would certainly recommend the home for someone looking for a care home
for their loved one.
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Review from Syldia L (Daughter of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first visit, I thought everything 1st class. Staff. Feeling of the home: warm, comfortable and so roomy. A pleasure to visit.
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Review from Wendy J (Sister-in-law of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very clean - well-managed and extremely welcoming. The staff are fully dedicated to the residents and nothing seems too much trouble for them. I hope all care homes have staff equal to the staff at Roman Wharf.
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Review from S J (Daughter of Resident) published on 8 May 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Had an issue getting invoices back, had to ask 3/4 times, took a few months to sort out. Great office staff. Brilliant activities.
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Review from M C (Respite Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed at Roman Wharf for a short period. Roman Wharf is such a lovely place. Staff are friendly, caring and truly are amazing people. The food is great. I thoroughly enjoyed the activities during the day.
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Review from Joan B (Niece of Resident) published on 7 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt enjoyed her stay at Roman Wharf, the staff were so caring and friendly and the activities were very varied.
We as a family felt very confident she felt safe and well looked after.
Thank you to the fantastic team at Roman Wharf.
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Review from Sam D (Nephew of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank Roman Wharf enough for the care my aunt received. Wonderful caring staff who made my aunt's life at Roman Wharf very happy during her last days. It was comforting to know she was safe and happy in her surroundings.
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Review from R B (Husband of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife was only in the home for just under 3 weeks. She was treated by some excellent staff who had obviously been well-trained. Management 1st class too, likewise other members, chef, etc. Recommend.
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Review from Christopher G (Son of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would not hesitate to recommend this care home not only for the respectful, loving, dignified care they all give to my mum, but also the understanding and practical help they give me with my anxiety and need to deal with 3rd parties, ie, social services.
Reply from Susan Garnett, Registered Manager at Roman Wharf Care HomeThank you very much for the kind review. I will ensure to pass this on to our staff team.
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Review from L E (Daughter of Resident) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is happy and settled at Roman Wharf. All the staff are caring, cheerful and helpful and they genuinely seem to enjoy working with the residents. Mum's room is bright and cheerful.
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Review from T T (Daughter of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been here since last year and between us both have not got a bad thing to say about it. All The staff are absolutely amazing always cheerful, caring, helpful they are all lovely, the carers the house keepers, management, kitchen staff , activities ( I'm sorry if I've missed any of you out)
I feel so much better that I know my mum is being taken care of, i can now sleep better at nights.
Thank you x
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Review from J M (Son of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first arrived with mum from hospital for respite period, I was distraught, the manager soon put me at ease and I have an amazing relationship with her and the deputy manager, mum has had the best care here, all staff are attentive treat with dignity and respect at all times, and speak on a good
level. I cannot thank everyone enough here, mum is well cared for and safe. I would highly recommend.
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Review from Jackie G (Daughter of Resident) published on 9 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot fault the level of care and attention given to my mum. She never wanted to go into a home but she has settled in nicely and is happy. For that, we have the amazing and friendly staff together with the management team who are so approachable and open.
Reply from Susan Garnett, Registered Manager at Roman Wharf Care HomeThank you for taking the time to leave a review. I'll ensure to pass this on to the staffing team.
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Review from I W (Son of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had as a family, a lovely experience.
Reply from Susan Garnett, Registered Manager at Roman Wharf Care HomeThank you for taking the time to leave us a review. I will pass this on to the staff team.
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Review from C H (Daughter of Resident) published on 29 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad feels safe and very well cared for. All of his needs are met and he is always treated with kindness and dignity. The staff all appear to know him well and attend to his needs. Visitors are always welcomed and family are kept well informed about his condition and care.
Reply from Susan Garnett, Registered Manager at Roman Wharf Care HomeThank you for your very kind words. It is always a pleasure to look after your Dad. I will ensure to pass this on to the staff team.
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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Roman Wharf Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.852 for Roman Wharf Care Home is calculated as follows: ( (174 Excellents x 5) + (28 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 203 Ratings = 4.852
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Roman Wharf Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Mar 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Susan

Susan Wilkinson

Job Title: Registered Manager Joined: 2023

My name is Sue, and I am proud to be the Manager of Roman Wharf.


I am an experienced manager with a demonstrated history of working in health and social care for over 21 years, in a care home setting. I have a wealth of knowledge and experience working with Dementia and complex care needs.

I am delighted to have been given the opportunity to manage Roman Wharf and lead the amazing team. I look forward to continuing the home’s excellent reputation within the local community and providing first-class care to our residents and their family members.

Terry

Terry Moore

Job Title: Cook Joined: 2021

My name is Terry and I am the cook at Roman Wharf.


I have been in my role for 2.5 years which I enjoy.


I have worked in hospitality for 20 years where I have gained a wide knowledge of food service, customer service, hospitality and management.


I have numerous qualifications in my chosen career and I have transferable skills that I pass on to the team.


I thrive on creating an atmosphere where the residents enjoy their food and the overall dining experience.

Frequently Asked Questions about Roman Wharf Care Home

What types of Care is Roman Wharf Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Roman Wharf Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Roman Wharf Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Roman Wharf Care Home to the centre of Lincoln?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Roman Wharf Care Home to verify any information. View our terms and conditions. Roman Wharf Care Home has an Enhanced Service - more info.