Norlands Nursing Home

Even when she sadly died at the end of January 2026 she and her family were treated with love and respect, many of the staff attending her funeral. And they were very welcome.

My sister came into Norlands Care in August 2024 my partner and I had been looking at various care homes. The first time we came here we were welcomed, I noticed everywhere clean and tidy. My son and family visit, none have ever said a bad word about Norlands. I visited my sister almost every day, and I will feed her with the staff the food presentation and quality is a credit to the kitchen staff.

My dad has been cared for by Norlands since June 2023, the care and respect he has received during this time has been second to none. We were apprehensive about my dad going into a nursing home at first but due to his dementia, it was the only solution. We need not have worried, as all the staff are amazing, they have given my dad the utmost respect, care and attention. Nothing has been too much trouble, they have supported me and my family in making sometimes difficult decisions. We have laughed and cried during this journey and I feel part of the Norlands family. Dementia is cruel but if there is one positive we take from this situation as a family, it is Norlands. From the owner to the nurses, to the carers, to the cooks, to the cleaners, to the handyman and the gardener, each and every one of the staff are a credit and they have my utmost respect. Thank you for looking after my dad, your kindest and care will never be forgotten.

I am really happy with my mum being in Norlands Nursing Home. The staff and home are lovely, very helpful and very caring. They look after her so well and attentively. We are as a family happy with all aspects.

Mum has been a resident at Norlands since May 2022. During this time she has always been treated with dignity and respect. All staff go above and beyond to ensure Mum is comfortable and safe. The owner is very much involved in all aspects of the home and is a credit to her establishment. There is nowhere else that I would want my mum to live and, if she was able, I know she would agree.

Both of my grandparents are at Northlands after their previous care home shut down. I couldn't ask for a better home. The room is always clean and tidy. Staff are great and always keep me updated. They have both settled in so well! Food always seems well represented.

I have experienced Norlands Nursing Home to be excellent for my mum. Every time I come to visit my mum the staff are brilliant with me. They always make me a cup of tea and make me feel welcome. The facilities are good and they look after Mum well.

When the home, my wife was originally in had closed, I was devastated. I had no need to be as the Norlands Nursing Home has exceeded my expectations. The staff are brilliant and caring. My wife has settled in and the staff look after her fantastically. I am pleased she is in this home run by caring people who are very professional and caring.

My grandma who at the time of writing is 104 came into Norlands 5 years ago after a couple of major falls in her own flat. She has been treated like royalty and cared for dutifully by some lovely people over the years. A nice atmosphere managed with empathy by all involved. Even my gran says she would be happy to recommend it. Lovely care home.

The care home is always clean. The staff are very polite and friendly. All resident's needs are very well attended to by the staff at all times whenever I attend the home. I have visited during meal times, the food is always excellent, with a varied balanced duet of meats and vegetables and always looks very appetising.

Good experience, friendly home, very helpful. Very good, helpful staff, always willing to help in any way. Always a pleasure to visit my mum. My mum has been in Norlands Nursing Home for three years now and has been very well looked after.

From the minute I walked into Norlands Nursing Home I was made to feel welcome, at ease and like part of the family. The staff are so dedicated and out of this world in all aspects. The care and the love they have given my mum is outstanding. I will always value the staff at Norlands as friends - family forever.

The Norlands Nursing Home is excellent. The staff are brilliant, the food is 100%. They are all friendly, always offer a drink of tea when we arrive to visit, and the rooms are always clean and tidy.

My aunty had to go into a nursing home for end of life care just before Christmas. After looking at various home, Norlands was the last one on my list. We chose that one and I am so grateful that we did. She had excellent care and so did we emotionally. We can't thank the owner and the manager enough for the care and respect they gave. It was a loving happy environment for someone to end their days in.

My first experience was no nasty smells only home cooking from the kitchen. The chef comes out to interact with the residents - late breakfasts for some who get up later! Lots of hot drinks. All staff are very friendly, I know them all by name. They are constantly busy either cleaning or tending to the guests' needs and interacting with them. I visit almost every day and am made to feel very welcome. It's small which makes it a home from home feeling. Care is taken to sit guests next to others they have something in common with. Plenty of staff.

The staff look after the residents as though they were their own family member and I couldn't ask for more than that.