West Melton Lodge Dementia and Residential Care Home

The manager is a credit to the lodge and the care industry.

Melton Lodge Care Home is a warm, friendly home. My husband has been there for 5 months, and he has been looked after by the caring and lovely staff doing all they can to make him happy and comfortable. As a family, we visit a lot and are always made welcome. The home is spotlessly clean, and the meals are very good. I would love my husband to be at home with me, but Melton Lodge is the best place for him if he can't be at home with me. Thank you.

My husband has been a resident for 5 years and 8 months. I have seen a lot of changes, sometimes not good. The thing at the moment which is bothering me is the food. It's got worse over the last few months. My husband is on end-of-life care and has to have his food blended, but it is very poor, and the presentation is not good. No bathroom with a walk-in shower, so he has only had bed baths for the last 2 years. The manager is lovely and trying to get things right; fingers crossed.

My experience of West Melton Lodge depends on who is on care. Mostly, it is very good; some of the staff are really caring, and you can tell they care. The new managment is very good, they are looking at how they can do more all the time. I go every day and look forward to it.

My wife has settled in so well. The care is truly exceptional. The level of care is consistently high. They treat my wife like family. I cannot thank the staff enough for their dedication and hard work.

This is not a complaint, but my husband had some new clothing bought for his 80th birthday and a lot of them went missing - 7 in total. It was very upsetting but no-one knew where they were.

All the staff are friendly and helpful. My mum is well looked after and is happy, so I am too!

My mum was treated with respect, care and consideration. Everyone genuinely cared who looked after her. She picked up a lot when she was discharged to here from the hospital and began eating again and putting on weight after losing so much weight.

My husband is well cared of there and he enjoys the meals that are provided. The staff have supported my husband brilliantly and the manager is second to none. She is very approachable which is a great help to me and my family. West Melton Lodge is a hub of activities that my husband really enjoys.

I find the care home very easy to find and access all the staff are very warm, welcoming and polite. The rooms are nice and private and space is very good. The day rooms are very big and everyone I see when I visit seems very happy. My mum seems a lot happier here and she is getting all the care she needs. I would highly recommend this facility to anyone.

My wife has been looked after brilliantly whilst she has been at West Melton Lodge, the manager is excellent with communication. I feel I can approach her with any concerns and the staff are brilliant in the way they care for my wife. I would recommend to anyone that is staying here it is really a good environment.

I'm more than happy knowing my mum is being cared for. The staff are very caring to not just my mum but all the residents and treat them with dignity. They are led by an excellent manager.

My mum stayed in West Melton Lodge for 5 1/2 years between 2012 and 2018. She received wonderful care and respect in her time there. The staff were respectful at all times and showed mum dignity. I would recommend West Melton Lodge to anyone.

West Melton Lodge is well run by the manager. All the staff are hard working, very caring and respectful to my mum and to my family.

Nothing is too much of an ask. Highly recommended.

In the two and half years my mum has been a resident of West Melton Lodge she has been happy and content. I have been highly satisfied with the excellent care and consideration she has received from the staff. Nothing is too much trouble for them. The food is nourishing and her room is very comfortable and homely.

I would highly recommend West Melton Lodge to other families in our situation.

The management and staff were very obliging and caring, nothing was too much for them. They would often go the extra mile to make the residents and family happy.