Beverley Grange Nursing Home

The short few weeks of my stay in one of your assisted-living bungalows significantly contributed to the overall success of my recovery. Staff really were very kind and supportive.

I find the staff very friendy + caring. They are professional and informative. From the nursing staff, cleaning staff, laundry staff reception, recreation staff.

My father was recently in hospital and 3 of the doctors commented how well moisturised and good his skin was. The A + E consultant said he felt it was sign of a good care home. One of the staff nurses was seeing him and commented on how clean he was and was surprised when she saw he was from a home. Her comment to my wife was that it must be a good home.

Every time I visit the home I am always met with a smile and a very friendly environment. The home is always clean and tidy and all the staff and residents are happy and relaxed. There is always plenty of activities for the residents to join in with and there's always a staff member to help if needed.

Staff inform me of any issues and are always available when I have a query. The staff are friendly and approachable. My aunt receives good care. The building is kept in good order making it safe, clean and appropriate for its purpose. The garden offers a good alternative space when visiting in the summer months. The meals are good. Activities are varied, and the coordinator is first class.

From stepping in to leaving, every member of staff is polite, helpful, responsive and respectful. My mum is very well cared for and you can feel a genuine warmth towards her from the staff. They have a good working knowledge of Mum and from my observations, when staff are with Mum, they are very caring, gentle and communicate with her in a lovely positive manner.

Mum (who will be 98 in April) has been a resident for several years. She is well looked after and very happy here. The staff are kind, caring, respectful and kind. The home is well maintained and clean. There are activities for the residents on most days. Special days and occasions such as St George's Day and Easter are celebrated in style with residents making many of the decorations during their activities. We, as a family, are happy with Mum's care.

My Mother was discharged hospital with a terminal illness and was a resident of Beverley Grange Nursing Home for the last almost six months of her life. The care that she received was excellent, as was the compassion shown both to her and her visiting relatives.

I cannot recommend Beverley Grange Nursing Home highly enough. A very caring and welcoming place to both Mum and I. It felt like extended family. They made the difficult decision of putting Mum into a home so much easier. I cannot thank them enough for all they did for her and for the support they gave me and my sister. It was above and beyond what was expected.

I would not have allowed my husband to live for such a long time in a nursing home if I had not been completely satisfied with his care.

It is a relief to see my mother being cared for by such wonderful staff which allows myself and the rest of the family to visit as family and not as carers.

The whole of the team at Beverly Grange deserves a very big pat on the back, they should be proud of what they do because it’s never an easy decision to put a loved one in the care home, they also helped me adjust to the situation as well.

My mother has been a resident for almost two years and throughout that time, she has received excellent care from cheerful and competent staff. She has needed medical attention on several occasions and action has always been taken promptly to ensure she receives attention in the most appropriate way. I feel I have been kept fully informed of any issues and consider that both my requests and her preferences have been taken into account. While nothing can ever replace someone’s own home, the staff do everything they can to provide supervision, company and stimulation that would be missing if she were to have stayed in her own home with intermittent carers visiting. The home has taken a weight off my shoulders.

Very nice place but very poorly run. When my father first arrived for respite care we thought how lucky we were for him to be placed in such a nice home. Unfortunately, that feeling was fleeting as we soon discovered there wasn't a lot of care in this care home. He was often left for days at a time in the same soiled clothing and bedding and not all of his medication was administered. He had issues eating and would hide food but none of the staff seemed bothered and on occasion even cancelled his meals. When we asked if he could be supervised in the dining room he was taken once and it became apparent even that was too much trouble for them and he was effectively left to starve. Luckily we found him another care home that met all his needs with proper care, dignity and respect. In all honesty, I wouldn't keep a dog in Beverley Grange. The management at Beverley Grange couldn't manage the proverbial in a brewery and they certainly don't manage the staff there.