Ann Charlton Lodge

Edenhall Grove, Eden Hall Grove, Redcar TS10 4PR
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9.8 13 Reviews
  • Ann Charlton Lodge, Redcar
Ann Charlton Lodge in the Redcar and Cleveland area offers care for people with motor neurone disease, multiple sclerosis, Parkinson's Disease and other conditions.

Trained, caring staff give residents high quality care with dignity and respect.

Residents needs and wishes are considered at all times.

The care home offers accommodation for 25 people.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1295
  • Self-Funded Residential Dementia Care: from £1295
  • RESPITE Self-Funded Residential Care: from £1295
  • RESPITE Self-Funded Residential Dementia Care: from £1295

These prices are only a guideline, please contact Ann Charlton Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • East Cleveland M S Home

Person in charge

  • Debbie Hagan (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 21+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (0)

Visiting

  • open visiting is available for all residents

Parking

  • The Ann Charlton Lodge provides Free Parking in a spacious car park.

Ann Charlton Lodge Reviews (13)

9.8

Ann Charlton Lodge has a Review Score of 9.8 (9.777) out of 10, based on 11 reviews in the last 2 years.
Over all time Ann Charlton Lodge has 13 reviews.

Overall Experience
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Review from Maria S (Respite Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Recently, I found myself in an emergency situation where I needed residential care. I was fortunate enough to have a home visit from the manager of Ann Charlton Lodge in Redcar to assess my needs. Within an hour of her visit, not only was transportation arranged with a lovely driver, who took me to
my very nice room with a beautiful garden view, but I was also very impressed by how all the staff in the home treated everyone with dignity and respect at all times. Although my stay was only eight days, I would happily stay there again. Transportation was also arranged for going back home, again with another kind, helpful driver. Thank you to all staff at Ann Charlton Lodge.
Reply from Debbie Hagan, home manager at Ann Charlton Lodge

Thank you for your lovely feedback. We were happy to be able to help you when you needed urgent respite.

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Review from Ami C (Sister of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother in Law was admitted into Ann Charlton Lodge on 22nd July 2025. The care he has received since he arrived has been absolutely outstanding, the staff are extremely kind, caring and considerate, nothing at all is too much trouble and they always go above and beyond for my brother in law and
all their other residents.
We as a family could not have found a better care home and feel very safe in the knowledge that he is in the best hands, particularly as there is Nursing staff on 24 hours a day. We cannot thank the manager and her Team enough, Thank you all :-)
Reply from Debbie Hagan, Manager at Ann Charlton Lodge

thank you so much for your lovely feedback. We love having your brother in law here with us

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Review from B C (Brother of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother's 25th year of residency and family celebration. All the staff were absolutely lovely and made us (20 family members) feel very welcome and at ease. Carers had done a marvellous job of setting the decorations out and the kitchen staff provided a delicious buffet. We might go back every
month. Haha.
Reply from Debbie Hagan, Manager at Ann Charlton Lodge

Thank you so much for your positive feedback, we love having your brother with us and enjoyed his celebrations

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Review from L P (Niece of Resident) published on 20 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everytime I visit my uncle I the lodge it's a wonderful place. Clean and friendly. The rooms are lovely and the communal spaces nice and welcoming. The garden area is well kept and perfect to sit in.
Reply from Debbie Hagan, Manager at Ann Charlton Lodge

Thank you so much for your lovely feedback, which we appreciate so much

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Review from V R (Mother of Resident) published on 2 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am happy my son is in this home not least because there are nurses on duty, he needed medical help, I feel his needs are being met. His laundry is done and he is dressed appropriately. He, I am told, sleeps soundly through the night. he takes turns in visiting different establishments for coffee,
he had his birthday today, the kitchen got a cake for him, the staff made a fuss of him. I doubt this would happen in another care home. More importantly this care home keeps me updated if he needs anything.
Reply from Debbie Hagan, Manager at Ann Charlton Lodge

thank you so much for your positive feedback. We love looking after him in our home

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Review from Gill M (Mother of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ann Charlton Lodge has been my daughter's home for 11 years now. I have nothing but praise for the nurses & staff. They always make us feel welcome when we visit. Our daughter is cared for with dignity & love. You can't ask for much more!
Reply from Debbie Hagan, Manager at Ann Charlton Lodge

Thank you so much Gill for your lovely words. It's a pleasure to look after your daughter

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Review from A P (Grandmother of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ann Charlton Lodge is a fabulous home for many different people with different illnesses. It's home from home. The staff are absolutely magnificent and always go the extra mile for patients and family. Can't recommend it enough.
Reply from Debbie Hagan, Manager at Ann Charlton Lodge

Thank you so much for your lovely feedback. We are so glad you feel it is like home from home. This is exactly what we aim for our residents, staff and visitors

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Review from Stuart P (Brother of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and residents are all nice, polite and welcoming.
Reply from Debbie Hagan, Manager at Ann Charlton Lodge

Thank you for your great feedback. We are glad you are happy with the care we provide to your brother

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Review from Robert T (Husband of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Wife has Brain injury/dementia and has only been here since June 2024, she is well looked after here and I wouldn't like her to be anywhere else, the staff treat her as one of the family, with care and kindness, myself and my family are very grateful for the wonderful work that they do for my wife.
Reply from Debbie Hagan, Manager at Ann Charlton Lodge

thank you for your feedback, we really appreciate it.

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Review from Janet D (Wife of Resident) published on 26 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came here 22.11.22. Very poorly and unsettled. He was in hospital 10 months from brain injury due to cardiac arrest. He was a very fit man before so very hard for him. But this care home has helped him very much. I would not wish for him to go anywhere else. It's like one happy family for
him and myself. They provide all his needs with no problem while I myself can go home with peace of mind.
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Review from Jeanette D (Sister of Resident) published on 26 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the love and care my brother has received for the last 6 years, the staff all round are excellent and he is always safe, secure and supported.
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Review from Dennis D (Husband of Resident) published on 21 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was admitted into this care home following a brain injury due to prolonged heart failure in February 2021. With the care, friendship, and encouragement of all of the wonderful staff she has now been able to return home to continue her rehabilitation. During her stay, on my many visits, the staff
also treated me with the utmost kindness and made sure there was always a cup of tea and food available for me. I can only say thank you to them for giving my wife back to me.
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Review from J W (Father of Resident) published on 15 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our family was impressed by the atmosphere of Ann Charlton Lodge and we were grateful when our son was accepted as a patient in 2008. What distinguished The Lodge from other homes we visited was the community feeling - a feeling of tolerance and friendliness which seemed to emanate from the enormous
central room. The absence of 'corridors' and the comfort of the individual rooms added to its attractions, as did the caring attitude of all the staff. Our views have not changed over the years.
Reply from David Bateman, Interim Manager at Ann Charlton Lodge

The home thanks you for your review. We aim to continuously improve.

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Current Review Score: 9.8 (9.777)

Overview of Review Score

The Review Score of 9.8 (9.777) out of 10 for Ann Charlton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.777 for Ann Charlton Lodge is calculated as follows: ( (108 Excellents x 5) + (15 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 130 Ratings = 4.777
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ann Charlton Lodge is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Jan 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Ann Charlton Lodge

What types of Care is Ann Charlton Lodge registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ann Charlton Lodge have?

There are 25 Single Rooms.

What are the Facilities & Services at Ann Charlton Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ann Charlton Lodge to the centre of Redcar?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ann Charlton Lodge to verify any information. View our terms and conditions. Ann Charlton Lodge has an Enhanced Service - more info.