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Church View Nursing & Residential Home has a Review Score of 8.3 (8.338) out of 10, based on 2 reviews in the last 2 years.
Over all time Church View Nursing & Residential Home has 11 reviews.
Thank you for your kind words, we will share your views with all our staff.
Thank you so much for your very kind words.
In Church View, we aim to provide care with Empathy and Compassion and provide support for all concerned.
We, as friends and family, felt welcome at all times and found the staff to be polite and courteous even in the face of some difficult behaviour.
The food was delicious and even when she started to not eat they persisted in making pretty much anything we requested to tempt her whilst still respecting her personal choices.
When we knew Mum's time was coming to an end I was at the home for probably 21-22 hours each day and the staff acted to ensure I was as comfortable as possible during a difficult time. Nothing was too much trouble and I could not have asked for better support during a very trying time.
Thank you so much, H M, for your very kind words they are very much appreciated.
Your mum was very close in the heart of all of the staff, H M, as I'm sure you already know and will be sadly missed by all of us.
It is regretful to find out a family member is unhappy with the service their relative is currently receiving here at Churchview as our clients are very important to us and central to everything we do.
Service with compassion is our homes philosophy of care and a crucial part of our service provision.
The family have been invited in for a meeting with the Senior Management team this week and we seize the opportunity to be able to address the family members concerns and resolve any issues.
Thank you for the review, it was a pleasure caring and supporting such a lovely lady and family.
The Review Score of 8.3 (8.338) out of 10 for Church View Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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