Stockton Lodge Care Home

Harrowgate Lane, Stockton-on-Tees TS19 8HD

Owner: Elysium Care Ltd

Local Authority / Social Services: Stockton-on-Tees Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alcohol Dependence (past or present) • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 48

Rooms with ensuite WC: 47

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Stockton Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8 Stockton Lodge Care Home has a Review Score of 8 (8.031)

The Review Score of 8 (maximum of 10) for Stockton Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for Stockton Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.573 for Stockton Lodge Care Home is calculated as follows: ( (56 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 96 Ratings = 4.573

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.458 Points relating to the number of positive Reviews for Stockton Lodge Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 2 Reviews ÷ 9.6 Target = 0.208

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Stockton Lodge Care Home?

  • Extremely LIKELY
    7
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Stockton Lodge Care Home

  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Mother of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

The home itself is very homely. The accommodation is very clean and comfortable. The daily food is beautifully cooked and presented and of very good portions. The residents are constantly being reviewed about their daily needs and are taken care of in a most loving caring way. They are entertained constantly with singers and various forms of entertainment. The staff are extremely friendly and helpful in every way and have become added members of the family. The setting of the home is in a lovely woodland area which is very quiet and the central garden is an extremely pleasant place to relax and enjoy all the resident's company.

How likely would you be to recommend Stockton Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As always we had a few hiccups when my mother arrived. Speaking directly to the manager this was promptly dealt with. The care my mother has received has been wonderful. She has improved due to the care and attention the staff are giving.

How likely would you be to recommend Stockton Lodge Care Home? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

This is a lovely place for my mother and I am happy she is here.

How likely would you be to recommend Stockton Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

In my opinion the above care home provided a good service to my mother and pursued all medical matters either nurse or doctor.

How likely would you be to recommend Stockton Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I cannot praise this more highly, the staff are caring and very much into the care and wellbeing of the residents. My son was a resident there for twelve years until September 2015 when he died. He had M.S and when he was put on the (pathway) when he was in hospital and no more could be done for him. The home let him come back because it was his home, and he was blessed every day. The staff and manager were wonderful the 15 days it took for my son to close his eyes.

How likely would you be to recommend Stockton Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff are friendly and caring, treating residents as individuals each with there own characters. They also welcome and are thoughtful and helpful to people who visit residents. For those able to be involved there are suitable activities and a range of game activities and visiting entertainers. The environment is very pleasant with gardens and a woodland setting.

How likely would you be to recommend Stockton Lodge Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

All the staff at Stockton Lodge were very caring to all my family, in my Mam's time there even though it was only a week we could not have found a nicer place . The staff were very helpful in my Mam's final days making sure she was comfortable and looked after, us as well.

How likely would you be to recommend Stockton Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When I viewed Stockton Lodge for the first time, I was touched by the homely atmosphere, and appearance of the place.
All of the staff are fantastic.
This is not just a job to them. They genuinely care about the people in their charge.
My husband is treated like one of the family, and nothing is too much trouble for them.

Residents families are also made very welcome. I feel as though I have been friends with the staff for a long time.
I couldn't believe my eyes, when I discovered the visitors coffee making facilities, and homemade cakes - which are delicious.

I really like the idea of the raised flower bed in the centre courtyard. It is great for people who love gardening.

Stockton Lodge is in a lovely location. Even though it is situated at the edge of Stockton, with a housing estate close by, one gets the feeling of being in the country. It is surrounded by trees, and has a peaceful atmosphere.

Unfortunately, my husband is 'nil by mouth', so I cannot comment on residents food.
I do know that it looks and smells good, though.

My husband loves living at Stockton Lodge, and being spoiled by all of those ladies.

How likely would you be to recommend Stockton Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Care Home Idol 2016

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