Over all time Belmont Grange Care Home has 1 review.
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Review from L B (Daughter of Resident) published on 26 June 2017
Submitted via Website • Report
Overall Experience4.0 out of 5
Our Mum has been cared for here since just before Christmas 2014. She arrived after a very long journey from the south of England. We have never regretted our decision to move our Mum to Belmont Grange. She has always been well cared for and is kept happy and safe by the staff at the Grange. All of
the staff including domestic staff are very much part of a TEAM. Mostly confined to her room, all the staff pop in and talk to her. She is never made to do anything that she does not feel like doing.
Although this building was not 100% purpose built, it is very homely, AND WELCOMING, and not too clinical so that anyone would feel "AT HOME".
The standard of care is wonderful. Our Mum can be difficult sometimes and she will get upset and cross, but the staff always accept her with dignity and cope with her mood swings in a patient and respectful way. We are very happy, and so is our Mum. Thank you all for continuing to care for her in an excellent manner in a lovely friendly environment.
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Treated with Dignity
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
21 Feb 2023
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Belmont Grange Care Home
What types of Care is Belmont Grange Care Home registered for?
Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Belmont Grange Care Home have?
There are 22 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Belmont Grange Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.
How far is Belmont Grange Care Home to the centre of Durham?
2.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Belmont Grange Care Home to verify any information. View our terms and conditions. Belmont Grange Care Home has an Basic Service - more info.