Bethany House Christian Nursing Home

Village Close, Woodham Way, Newton Aycliffe DL5 4UD

Owner: Object Quest Ltd

Person in charge: S Foster (Matron)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 31 Service Users

Registered Care Categories*: Old Age • Physical Disability

Admission Information: Ages 18+.

Single Rooms: 31

Shared Rooms: 0

Rooms with ensuite WC: 16

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Sheltered Housing • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Open visiting is encouraged, visitors are requested to sign visitors book on entering and leaving the building, Respect for clients meal times is appreciated.

Parking:

Parking is available in the homes grounds or across the road at the Bethany center

Latest Care Quality Commission* Report on Bethany House Christian Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.2 Bethany House Christian Nursing Home has a Review Score of 8.2 (8.161)

The Review Score of 8.2 (maximum of 10) for Bethany House Christian Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Bethany House Christian Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 5 for Bethany House Christian Nursing Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.161 Points relating to the number of positive Reviews for Bethany House Christian Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.2 Target = 0.161

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bethany House Christian Nursing Home?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bethany House Christian Nursing Home

  • Niece of Resident/Service User
    1

After reviewing lots of care homes, we finally decided on this one Bethany House, Aycliffe.

My uncle was there well over a year, and was very happy and content. The staff were very welcoming and went out of their way to help while moving him into his room (which was great). He was cared for extremely well on all levels.

My uncle, being a bit of an 'old grouch' at times, must have been very trying, but the staff just got on with it and made him smile, and when I did mention one day if he wanted to come home, he refused point blank!

All was spot on, his laundry, his food, his cups of tea and his medication, and all his personal needs.

When visiting I always found him clean, shaved and tidy.
There were many things for him to join in with and mix and mingle so he could never get lonely (which he actually was while at home).

I would not hesitate to use Bethany House again with any other member of my family that required that extra bit of care.

How likely would you be to recommend Bethany House Christian Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Extremely UNLIKELY

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Care Home Idol 2016

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