Cookson Close, Corbridge NE45 5HB
Owner: The Charlotte Straker Project
Person in charge: Marilyn Hunter (Registered Manager)
Local Authority / Social Services: Northumberland County Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 30 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults
Specialist Care Categories: Alzheimer's • Cancer Care • Cerebral Palsy • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Not EMI registered. Catchment area Northumberland.. Ages 18+.
Languages Spoken by Staff (other than English): Polish, Romanian
Single Rooms: 30
Rooms with ensuite WC: 30
Weekly Charges Guide: Personal Care Single £658 – £790 Nursing Care Single £813 – £944 (These prices are only a guideline, please contact Charlotte Straker House to find out the exact price for your requirements.)
Excluded hairdressing, newspapers, toiletries, some alcoholic drinks
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Sheltered Housing • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Charlotte Straker House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Charlotte Straker House has a Review Score of 6.5 (6.493)
The Review Score of 6.5 (maximum of 10) for Charlotte Straker House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Charlotte Straker House in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.909 for Charlotte Straker House is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) ) ÷ 11 Ratings = 4.909
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.584 Points relating to the number of positive Reviews for Charlotte Straker House is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 6 positive Reviews (30 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6 Target = 0.167 , then divided by 2 = 0.084
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Josephine D (Daughter of Resident) on Monday 1 August 2016. Relates to July 2016.
Charlotte Straker get top marks as they provide a homely caring service and yet with the overlay of nursing knowledge and expertise that ensures the resident is not only in safe hands but caring hands.
I think homes could have all the policies and procedures you like but CS stands out because they provide more than that.
They made my mum at home in her final years and they supported us as a family too. The support they gave us at the end of her life will never be forgotten as it was superb, appropriate and sensitive. I felt she died at home.
The food is great, the standards of housekeeping excellent.
How likely would you be to recommend Charlotte Straker House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Don't Know
There are currently no awards/recognitions posted yet for Charlotte Straker House
There are currently no Care Home Idol entrants who have performed at Charlotte Straker House