Plas Eleri

Rhyl Road, Denbigh LL16 5SU
9.1 9 Reviews
  • Plas Eleri, Denbigh

Care Provided by Plas Eleri

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees are determined by the Local Authority in which the resident lived prior to admission, rather than by a standard home rate. Each resident’s fees are assessed individually based on their personal circumstances.
Following a financial assessment, the Local Authority may determine that the resident contributes part of the cost, contributes fully, or receives financial assistance. Residents with savings above the threshold are required to self fund.
In some cases, depending on assessed medical needs, funding may be provided by the Local Health Board through Continuing Health Care (CHC).
As this is a nursing home, Funded Nursing Care (FNC) is automatically applied.
All residents receive regular reviews to ensure their fees remain accurate and appropriate.


Please note that toiletries and chiropody services are chargeable.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Denbeigh Care Group Ltd
  • Privately Owned

Person in Charge

  • Karen Clarke (Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1991
  • Last Refurbishment: 2001
  • Number of floors: 2

Room Information

  • Single Rooms (28)
  • Couples/Companion Rooms (3)
Are you the Owner/Manager of Plas Eleri? View your Advertising Options
9.1

Plas Eleri has a Review Score of 9.1 (9.094) out of 10, based on 6 reviews in the last 2 years.
Over all time Plas Eleri has 9 reviews.

Overall Experience
  • 7
  • 2
  • 0
  • 0
  • 0
Date Published
  • 9
  • 5
  • 5
  • 6
  • 3
Reviewer Connection to Plas Eleri
  • 5
  • 2
  • 2
Total of 9, showing 1-9
Review from S J (Sister of Resident) published on 10 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been in Plas Eleri since September and I have been amazed how happy she has become. Behaviour in other places involved aggression and non compliance. Here, she is smiling constantly, calmer and more involved in relating to activities and staff,who are caring and attentive to her needs.She
no longer wants " to escape" but says staff are kind and good people,so she is comfortable in her home.
I have appreciated being kept updated on her changing needs and allowed to visit at any time, sharing in entertainments and visiting groups.
For the first time in many years, this Home cares for my sister in a commendable way and I would advise anyone with a relative needing Nursing Care to consider placement here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E D (Wife of Resident) published on 3 February 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Plas Eleri has a hygiene rating of 5 and I totally agree with this.Since my husband entered the home in October2021- he has been washed shaved impeccably and the laundry department is outstanding.The staff are always pleasant and welcoming and the food standard is most acceptable.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Allison D (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I personally have found mum's Care excellent. She is treated with love and kindness. I know that she is cosy and cared for. The staff have been very kind and patient over the years. Every time I visit the ambience is very calm, clean and friendly. There is a hug offered even for families in difficult
times when the visit comes to an end. The staff are fabulous.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ruth R (Wife of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am more than happy to recommend Plas Eleri. My husband has been a resident for almost two years and I can't fault the care he has received. All the staff are very kind and caring and the home is kept very clean. I am impressed by the food my husband receives and the choices the residents have.
They
have always listened to any concerns I might have had about my husbands health and have been quick to respond. The home has a friendly, relaxed atmosphere. All the staff are very welcoming and have always treated me with kindness. They are almost like a second family. I feel a lot less stressed knowing my husband is settled and in good hands.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C L (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Plas Eleri for 15 years !
The care is very good and whilst inevitably there has been many changes over those 15 yrs the care has remained to a good standard.
Staff come and go but there is always experienced staff there at the centre of everything.
From being mobile and communicative
to non- mobile and fully dependent the staff have given mum the best care throughout.
From all members of staff credit should be given ie: laundry staff, cleaning staff to care staff they work so hard to deliver the best care for all residents . Thanks to you all at Plas Eleri
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Vanessa H (Daughter of Resident) published on 21 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Plas Eleri are wonderful, they are compassionate, incredibly skilled and dedicated. Our mum was only with them for a few weeks, but throughout that time, she was so well cared for. We are very grateful for all they did.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paula H (Daughter of Resident) published on 23 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been here for the last nine months. The care she is receiving is out of this world... the staff are brilliant with Mum. The staff are also here for us as well. The food is amazingly prepared by the chef. The staff are great and down to earth. They keep you up to date with any information.
There are activities Mum can do and join in with.
The home is clean and tidy. I am so grateful that Mum is Plas Eldri, as I know she is safe and well cared for.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan G (Sister of Resident) published on 14 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister was a resident of Plas Eleri for over 10 years, she had the best of care, the home is clean and the staff are brilliant could not have asked for better carers, not just for my sister but they helped me enormously. They cared for her until she passed away I am extremely grateful for all they
did and can not thank them enough.
Reply from IMEE TIRI, Manager at Plas EleriHi Susan,
Thanks a lot for the nice comments for Plas Eleri.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cal (Daughter of Resident) published on 2 July 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been in this care home for 8 months, she was moved here in Oct 2017 since she has been here I have been overwhelmed by the kindness of all the staff, she is clean extremely well cared for and loved by all I would have no hesitation in recommending this facility to others the food is fresh
tasty and plentiful .
We have noted a big change in mums manner since being here she is finally happy and settled .?
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.1 (9.094)

Overview of Review Score

The Review Score of 9.1 (9.094) out of 10 for Plas Eleri is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.662 for Plas Eleri is calculated as follows: ( (48 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 68 Ratings = 4.662
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.432 Points relating to the number of positive Reviews for Plas Eleri is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 = 3.55
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8. 6 Positive Reviews ÷ 6.8 = 0.882
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Plas Eleri

What types of Care is Plas Eleri registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Plas Eleri have?

There are 28 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Plas Eleri?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Plas Eleri to the centre of Denbigh?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Plas Eleri to verify any information. View our terms and conditions. Plas Eleri has an Basic Service - more info.