Plas Eleri Reviews (4)
8.3
Plas Eleri has a Review Score of 8.3 (8.328) out of 10, based on 2 reviews in the last 2 years.
Over all time Plas Eleri has 4 reviews.
Review from Vanessa H (Daughter of Resident) published on 21 August 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff at Plas Eleri are wonderful, they are compassionate, incredibly skilled and dedicated. Our mum was only with them for a few weeks, but throughout that time, she was so well cared for. We are very grateful for all they did.
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Review from Paula H (Daughter of Resident) published on 23 January 2024
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has been here for the last nine months. The care she is receiving is out of this world... the staff are brilliant with Mum. The staff are also here for us as well. The food is amazingly prepared by the chef. The staff are great and down to earth. They keep you up to date with any information.
There are activities Mum can do and join in with.
The home is clean and tidy. I am so grateful that Mum is Plas Eldri, as I know she is safe and well cared for.
The home is clean and tidy. I am so grateful that Mum is Plas Eldri, as I know she is safe and well cared for.
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Review from Susan G (Sister of Resident) published on 14 September 2018
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sister was a resident of Plas Eleri for over 10 years, she had the best of care, the home is clean and the staff are brilliant could not have asked for better carers, not just for my sister but they helped me enormously. They cared for her until she passed away I am extremely grateful for all they
did and can not thank them enough.
Reply from IMEE TIRI, Manager at Plas Eleri
Hi Susan,
Thanks a lot for the nice comments for Plas Eleri.
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Review from Cal (Daughter of Resident) published on 2 July 2018
Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mum has been in this care home for 8 months, she was moved here in Oct 2017 since she has been here I have been overwhelmed by the kindness of all the staff, she is clean extremely well cared for and loved by all I would have no hesitation in recommending this facility to others the food is fresh
tasty and plentiful .
We have noted a big change in mums manner since being here she is finally happy and settled .?
We have noted a big change in mums manner since being here she is finally happy and settled .?
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Current Review Score: 8.3 (8.328)
Overview of Review Score
The Review Score of 8.3 (8.328) out of 10 for Plas Eleri is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
- The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.909 for Plas Eleri is calculated as follows: ( (20 Excellents x 5) + (2 Goods x 4) ) ÷ 22 Ratings = 4.909
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.419 Points relating to the number of positive Reviews for Plas Eleri is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
- 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
- 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8. 2 Positive Reviews ÷ 6.8 = 0.294
- When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.