Situated by the town of Chirk in the Ceiriog Valley, Dolywern is a purpose built, single storey house that can accommodate up to 30 adults with physical disabilities. Not far from Oswestry with its weekly market, cinema and shopping centres, the home is close to Chirk which offers a variety of local amenities including shops, restaurants, pubs, a library and leisure facility.

Dolywern delivers high-quality care and nursing for adults with physical disabilities and complex needs. Regulated by the Care and Social Services Inspectorate for Wales, the dedicated and experienced team use a person-centred approach to ensure every individual’s needs are understood and met with the greatest privacy, dignity and respect.

Each individual chooses how they are supported, and lead very active lives. With a focus on independence, health, wellbeing and skills building, extensive activity programmes offer something for everyone. As well as staff, a team of committed volunteers support individual and group activities, so all have the chance to be social, get creative or enjoy exercise.

Dolywern enables residents to get the most out of life, supporting individuals to maintain relationships with family and friends, and gain the ability to move on to more independent living when they’re ready.

Since founding in 1948, Leonard Cheshire Disability has supported disabled people in the UK and across the world to fulfil their potential and live the lives they choose. The charity has many homes in the UK which provide thousands of disabled people with high quality housing, care and support.

Group: Leonard Cheshire

Person in charge: Laura Dobb (Service Manager)

Local Authority / Social Services: Wrexham County Borough Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 34 Service Users

Registered Care Categories*: Physical Disability • Younger Adults

Specialist Care Categories: Cerebral Palsy • Head/Brain Injury • Huntington's Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Spina Bifida & Hydrocephalus • Stroke

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 34

Rooms with ensuite WC: 6

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care and Social Services Inspectorate Wales* Report on Dolywern: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Overview

The Review Score of 4.6 (maximum of 10) for Dolywern is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Dolywern in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.583 for Dolywern is calculated as follows: ( (7 Excellents x 5) + (5 Goods x 4) ) ÷ 12 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 0 Points relating to the number of positive Reviews for Dolywern is based on 0 positive Reviews in the last 24 months and is calculated as follows:

    1. 0 = 0

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 0 Reviews ÷ 6.8 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

4.6 Dolywern has a Review Score of 4.6 (4.583) from 1 Reviews


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Dolywern?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Dolywern

  • Mother of Resident/Service User
    1

My daughter was a resident at "The Chesh" for 15 years. She was severely disabled with CP and was also totally deaf, making any communication extremely difficult. From day one every member of staff went the extra mile to give her wonderful care to enable her to have as full a life as possible.
My daughter rapidly became a fully participating member of the Dolywern family and I was always kept informed by phone to her needs and progress.
(I live 70 miles away) and was always warmly welcomed by staff when I visited, usually 2 times weekly. Sadly in 2015 my daughter developed cancer and was nursed to the very end with total love, devotion and dedication. I cannot speak too highly of this wonderful home. If only every home were like this, the "care world" would be perfect.

How likely would you be to recommend Dolywern? Extremely Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

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