Leonard Cheshire Disability, in Llangollen, is a thirty capacity accommodation with many homely qualities, based in scenic surroundings that make for a pleasant place to visit loved ones.
Staff are fully-trained and committed to the happiness of residents, making personal freedoms and an active lifestyle possible alongside professional care.
Residents have the choice of a communal or quiet lounge, with birdwatching a popular pastime, as well as the use of an art room and IT room.
Group: Leonard Cheshire Disability
Person in charge: Jennie Crawshaw (Service Manager)
Local Authority / Social Services: Wrexham County Borough Council (click for contact details)
Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , Registered for a maximum of 34 Service Users
Registered Care Categories*: Physical Disability • Younger Adults
Languages Spoken by Staff (other than English): Welsh
Single Rooms: 34
Rooms with ensuite WC: 6
Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care and Social Services Inspectorate Wales* Report on Dolywern: click here
* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
Dolywern has a Review Score of 4.6 (4.583)
The Review Score of 4.6 (maximum of 10) for Dolywern is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Dolywern in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.583 for Dolywern is calculated as follows: ( (7 Excellents x 5) + (5 Goods x 4) ) ÷ 12 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 0 Points relating to the number of positive Reviews for Dolywern is based on 0 positive Reviews in the last 12 months and is calculated as follows:
0 = 0
Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 0 Reviews ÷ 6.8 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by G G (Mother of Resident) on Monday 15 February 2016. Relates to February 2016.
My daughter was a resident at "The Chesh" for 15 years. She was severely disabled with CP and was also totally deaf, making any communication extremely difficult. From day one every member of staff went the extra mile to give her wonderful care to enable her to have as full a life as possible.
My daughter rapidly became a fully participating member of the Dolywern family and I was always kept informed by phone to her needs and progress.
(I live 70 miles away) and was always warmly welcomed by staff when I visited, usually 2 times weekly. Sadly in 2015 my daughter developed cancer and was nursed to the very end with total love, devotion and dedication. I cannot speak too highly of this wonderful home. If only every home were like this, the "care world" would be perfect.
How likely would you be to recommend Dolywern? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Good
Management: Good
Safety / Security: Good
Rooms: Excellent
Value for Money: Excellent
