St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit)

Crossways Green, Welsh Street, Chepstow NP16 5LX
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8.1 6 Reviews
  • St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit), Chepstow
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1410
  • Self-Funded Nursing Dementia Care: from £1410

The weekly price for Nursing dementia care does not include the FNC which is paid direct to the home rom NHS.

These prices are only a guideline, please contact St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit) to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Owner

  • St Anne's Nursing Home Ltd

Person in charge

  • Cristina Aron (Manager)

Local Authority / Social Services

Admission Criteria

  • All inclusive
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (20)

Visiting

  • Visiting times are very flexible

Parking

  • Large car park to front of care home.

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St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit) Reviews (6)

8.1

St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit) has a Review Score of 8.1 (8.111) out of 10, based on 1 reviews in the last 2 years.
Over all time St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit) has 6 reviews.

Overall Experience
  • 4
  • 2
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Date Published
  • 6
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  • 1
  • 5
Reviewer Connection to St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit)
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 6, showing 1-6
Review from John C (Husband of Resident) published on 7 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife sadly passed away very recently from dementia, nearly a decade after diagnosis.
She entered St Anne's nearly two years ago following care at home.
From the first day, we were very pleased with the care and support provided.
All the staff were unfailingly friendly and we established many
good relationships. No request was too much trouble.
Our loved one was always well looked after in terms of personal care and all food was prepared to a good standard.
The home organises many activities both internally and from visiting entertainers etc.
Family and friends, some of whom have had personal experience of professional caring have commented very favourably about the home.
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Review from Carol S (Wife of Resident) published on 25 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I would like to thank all the staff at St Anne's for the kindness and support given to us during my husband's stay. He was very happy there and settled down very quickly, leaving us with lovely lasting memories. The camaraderie within the home is wonderful, and nothing is too much trouble
for residents and families. The home itself is very welcoming, the garden areas are lovely, and the food is good too - my husband smiled and clapped a lot, especially when the tea trolley arrived. During his last few days there, he was cared for superbly, and the compassion showed to him and us was excellent. All staff are respectful, kind and very patient. I could not have found a better place for him.
Reply from Brian Hadley, Managing Director at St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit)

Thank you for your kind words, Carol; he was a lovely man and always a pleasure to look after.
Best wishes.

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Review from Molly C (Niece of Resident) published on 18 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
From the moment my auntie arrived at St Anne’s, I was comforted by the genuine care and attention she was given. I found the staff very welcoming on my visits and always enjoyed the warm atmosphere there. I could not have asked for a better place for my auntie to spend the end of her amazing life. Many
thanks to all the staff there.
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Review from Thomas R (Son of Resident) published on 25 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
In the last 5-years, I and my family have spent a lot of time at St Anne's. We cannot fault the management or staff at all; management is always available to answer any questions. My dad was very happy here, always clean and tidy, always smiling. All the staff are wonderful from the management through
to the kitchen staff and cleaners. Staff treat residents with the utmost respect. We were told we could visit anytime, treat the home as Dads home, which we did. Dad enjoyed his food and was always offered extra portions. Whenever we visited, we were made welcome and always had a cuppa! I used to go once a week and sing with my guitar; the staff always interacted with residents. Lots of building work and improvements have been made over the last few years. There is a lovely garden area for residents to enjoy in the nice weather. Family activities are arranged throughout the year. A summer fete and always a lovely Christmas party tea with entertainment. I would strongly recommend St Anne's.
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Review from Richard W (Son of Resident) published on 17 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum lived at St Anne's for almost 12-years until she died last month aged 91. My mother already had advanced dementia and she moved to St Anne's because she needed EMI care. Her changing and increasing needs were met throughout her time there. She needed a lot of equipment which St Anne's made sure
she got: lifting support through a hoist and harness, a specialist movable chair and an airflow bed. The staff cared for my mother with consistent kindness and affection. She was always well looked after. The home changed hands during her time at St Anne's. The manager and his team have strived consistently to maintain and upgrade the accommodation since taking over. They put in a lovely garden where residents can get fresh air in safety. They are innovative in trying to make the best of things for their residents. I never had a moment's concern for my mother's wellbeing at St Anne's. When you judge it as a home for a relative, please remember that it is an EMI facility and not a hotel.
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Review from Wendy (Daughter of Resident) published on 21 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cant say enough for this home, they are all extremely thoughtful, each and every one from the kitchen staff, cleaners, carers, nurses and even office staff. We have recently been there 24 hours a day for five days as my dad was end of life. They all could not do enough not just for my dad but to all
the family that was there, feeding us cooked breakfast, dinner, tea and no ends of tea and coffee each time with a tray of biscuits. Never have we known a place like it. We just want to thank you from the bottom of our hearts, thank you xx
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Current Review Score: 8.1 (8.111)

Overview of Review Score

The Review Score of 8.1 (8.111) out of 10 for St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit) is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.111 Points relating to the number of positive Reviews for St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit) is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 1 Positive Reviews ÷ 9 = 0.111
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit)

What types of Care is St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit) registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit) have?

There are 41 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit)?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit) to the centre of Chepstow?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit) to verify any information. View our terms and conditions. St Anne's Nursing Home (Orchard Unit)& (Cedars EMI Residential Unit) has an Basic Service - more info.