Blanefield House Care Home

105 Glasgow Road, Blanefield, Glasgow G63 9AL

Owner: Blanefield Care Ltd

Person in charge: Stuart Waterfall (Manager)

Local Authority / Social Services: Stirling Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Hindi, Polish

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

Parking available on site.

Latest Care Inspectorate* Report on Blanefield House Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 8.1 (maximum of 10) for Blanefield House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Blanefield House Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.647 for Blanefield House Care Home is calculated as follows: ( (23 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 34 Ratings = 4.647

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.5 Points relating to the number of positive Reviews for Blanefield House Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8 Target = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.1 Blanefield House Care Home has a Review Score of 8.1 (8.147) from 3 Reviews


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Blanefield House Care Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Blanefield House Care Home

  • Wife of Resident/Service User
    2
  • Friend of Resident/Service User
    1

A wonderful welcome awaits everyone. All staff are very kind, interested and helpful. They try their best to get to know and fully understand all residents, even if a resident is difficult. My husband is currently here for respite funded by the local authority.

How likely would you be to recommend Blanefield House Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Average Rating:   4.5 out of 5

Jacqueline Berey, Office Manager at Blanefield House Care Home responded to this review on 19 Apr 2018:

Thank you so much for taking the time to write a review and for your lovely comments, it is very much appreciated. Thank you particularly for your praise of our staff team, we'll be sure to pass this on! Many thanks once again.

Friendly and caring staff, all staff willing to assist and be helpful at all times and visitors catered for as well.
Personal care ie personal hygiene, washing of clothes, all to a very satisfying standard.
Activities are also helpful and are organised.
Meals are of a high standard and well organised.
Access to the outer world is allowed by friends arranging day outings as from time to time.
Staff keep friends and family informed of the resident's health and welfare.

How likely would you be to recommend Blanefield House Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

Stuart Waterfall, Home Manager at Blanefield House Care Home responded to this review on 13 Apr 2018:

Thank you for your review and for your kind words about our Care Home and our Staff Team, this is greatly appreciated.

My husband has been in Blanefield House Care Home for over one year. As regards staff, all of them down to the domestics and kitchen staff, I cannot praise them enough for their loving, understanding care. Such a homely, friendly atmosphere. A home from home. Rooms kept so clean (always going round inspecting rooms). One suggesting for residents with dementia is nice background music that they can associate with. That is not to say they don't have music but perhaps a bit more thought out. Some residents are beyond watching films, doing games etc.

How likely would you be to recommend Blanefield House Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

Jacquie, Home Administrator at Blanefield House Care Home responded to this review on 14 Feb 2017:

Many thanks for this positive feedback Joyce. The support you show not only to the staff but to the home is overwhelming and we promise to continue to deliver a home from home environment for your loved one. All feedback will be processed during our monthly quality assurance checks and we hope that you will see improvements.

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