Walkerton Drive, Leslie, Glenrothes KY6 3BT
Owner: Mrs I H Bright
Person in charge: Mary McKigen (Manager)
Local Authority / Social Services: Fife Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 38 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages from 25 to 150.
Single Rooms: 34
Shared Rooms: 2
Rooms with ensuite WC: 31
Weekly Charges Guide: Nursing Care Single £590 – £685 , Nursing Care Shared (per person) £570 – £675 (These prices are only a guideline, please contact West Park to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Inspectorate* Report on West Park: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
West Park has a Review Score of 6.3 (6.293)
The Review Score of 6.3 (maximum of 10) for West Park is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for West Park in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.727 for West Park is calculated as follows: ( (8 Excellents x 5) + (3 Goods x 4) ) ÷ 11 Ratings = 4.727
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.566 Points relating to the number of positive Reviews for West Park is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 7.6 positive Reviews (38 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.6 Target = 0.132 , then divided by 2 = 0.066
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Anne W (Sister of Resident) on Sunday 31 July 2016. Relates to June 2016.
Unfortunately my sisters stay in West Park was quite short. Only 6 months. During this time it was a great pleasure visiting her. It was like walking into a family home. All the staff from the cleaners, chef to the manager and owner treated us like part of the family. All the staff said how much they loved going to work because it was like family, and it truly showed in their care and attention to the residents and families.
During my sisters last few weeks the care she received, and in fact the care we also as family received, was above and beyond anything we could have asked for. It certainly helped us through the trauma of losing our loved one. We can never thank everyone enough for how we were treated.
How likely would you be to recommend West Park? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Don't Know