Owner: Banff Care Ltd
Person in charge: Karren Cryle (Manager)
Local Authority / Social Services: Aberdeenshire Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 56 Service Users
Registered Care Categories*: Learning Disability • Old Age • Physical Disability
Single Rooms: 56
Rooms with ensuite WC: 56
Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Inspectorate* Report on Banff Care Home: click here
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
The Review Score of 7.8 (maximum of 10) for Banff Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Banff Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.708 for Banff Care Home is calculated as follows: ( (17 Excellents x 5) + (7 Goods x 4) ) ÷ 24 Ratings = 4.708
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.089 Points relating to the number of positive Reviews for Banff Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 11.2 positive Reviews (56 registered maximum number of service users ÷ 5). 1 Reviews ÷ 11.2 Target = 0.089
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Banff Care Home has a Review Score of 7.8 (7.797) from 2 Reviews
Review submitted from a Website Submission by Karen (Daughter of Resident) on Thursday 1 February 2018. Relates to January 2018.
Our mum had been a resident of the care home for nearly 3 years before she passed away a few weeks ago, the care she received was second to none. The staff knew mum very well and always respected her and treated her with dignity. She had a lovely large room with her own toilet which was kept to the highest standard of cleanliness. The care home always kept us informed of any changes and regular reviews or meetings that were needed. The food was always good with plenty of choices and there was plenty of fly cups if needed for both residents and visitors.
Keep up the good work.
How likely would you be to recommend Banff Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review submitted from a Website Submission by Susan N (Wife of Resident) on Sunday 22 January 2017. Relates to January 2017.
My husband spent a week at Banff Care home very recently for respite care. This was his first stay. He is profoundly disabled and has not always fared well in respite care. He is cared for at home by me, with assistance for 3 hours each day by a carer. I was apprehensive about him, of course, since this was his first visit, although I had previously made a visit and introduced myself and I was made very welcome.
I was very impressed by all the members of staff we met and the manager was really lovely. When I collected him a week later, he was looking absolutely marvellous and had obviously been extremely well cared for. I was so happy and I am looking forward to his next period of respite there, rather than dreading it as I have in the past.
How likely would you be to recommend Banff Care Home? Extremely Likely
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
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