Livingston Care Home

Bankton Gardens, Murieston, Livingston EH54 9DZ
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9.5 18 Reviews
  • Livingston Care Home, Livingston
Livingston Care Home provides residential care with nursing for up to 58 older people and those living with dementia or a physical disability.

Located in a quiet residential area of Murieston, East Lothian, the home is close to local amenities and transport links into nearby Livingstone. It features all single bedrooms which each have en-suite facilities. The home is spread over two floors, with lift and wheelchair access. Communal areas include living and dining rooms, and a private garden.

There is a schedule of activities and residents are supported with a balanced diet and any dietary needs they may have.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Livingston Care Home Ltd

Person in charge

  • Mandy Kelly (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Couples/Companion Rooms (0)

Parking

  • Car parking space Livingston Care Home for staff and visitors.
    Users of the car park facility do so at their own risk and Livingston Care Ltd accept no responsibility for accidents, damages or losses.

Livingston Care Home Reviews (18)

9.5

Livingston Care Home has a Review Score of 9.5 (9.497) out of 10, based on 9 reviews in the last 2 years.
Over all time Livingston Care Home has 18 reviews.

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Total of 18, showing 1-18
Review from Derek C (Son of Resident) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad moved into this care home in June 2025. The one thing that stood out to Me way before he moved there was how good the management was.
I was advised my Dad needed to go into care and had been going round various care homes in Livingston to see what they were like - Livingston Care Home was the
only place where the first thing they did was ask about my Dad. Everywhere else talked about costs and how to pay - they didn't. Management even came to visit my Dad in hospital completely off their own back. I knew at that point, this would be the perfect place for him. They genuinely cared more about finding out about my Dad than how we'd pay. That says a lot about them.
The staff have been amazing with my Dad - he can be quite demanding and grumpy at times due to his illness and as his mobility is gone, he has to rely on the staff to transfer from him from bed to a wheelchair. Nothing seems too much of a bother to them. I can't praise them enough for all they've done for my Dad
Reply from Matthew Walker, Operations Manager at Livingston Care Home

We are delighted to hear your positive comments. Thank you for taking the time to leave a review of our service.

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Review from David F (Friend of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff was really friendly and welcoming and they seem to all have there time for the residents. The care home was clean and when I was waiting for my taxi the staff was singing to the residents which nearly had me in tears. I hope all the staff stay bless and know that you're doing an amazing
job
Reply from Matthew Walker, Operations Manager at Livingston Care Home

Thank you so much for taking the time to review our service. I will share your kind words with our team.

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Review from Valerie M (Niece of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My two aunties are residents at Livingstone Care Home and we couldn't be happier with the level of care. The recent management has made a lot of changes, for the better. Absolutely fantastic care home.
Reply from Matthew Walker, Operations Manager at Livingston Care Home

Thank you for taking the time to leave a review, and we are delighted to hear that you are so happy with the service.

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Review from Kenneth T (Husband of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home which was the main one recommended by friends. Myself and family are pleased in the knowledge that my wife is in good hands in this care home!
Reply from Matthew Walker, Operations Manager at Livingston Care Home

Thank you for taking the time to leave a review, we are delighted to hear your positive comments.

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Review from Kerr R (Husband of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
LCH home delivers excellent care to my wife. They are all so caring including the nurses, carer, domestic's and kitchen staff. In recent months the new managers have significantly improved the service as whole. I am looking forward to the new lounge opening so that I can spend my visits there, I thoroughly
enjoy chatting with the staff on my daily visits.
Reply from Matthew Walker, Operations Manager at Livingston Care Home

Thank you so much for your kind words and taking the time to leave a review, I'll share this with all of our team.

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Review from J M (Daughter of Resident) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely care home where my Mum has been a resident for 4 years. The staff are very caring and attentive and ensure that we (the family) are kept up to date on any issues relating to my Mum. I would highly recommend this care home for anyone looking for a safe, caring and friendly home for their relatives/friends.
Reply from Matthew Walker, Operations Manager at Livingston Care Home

Thank you so much for taking the time to review our service. We will share your kind words with our care team.

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Review from K D (Son of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Livingston Care Home is an extremly freidnly place to have your loved ones. The staff could not be any more helpful and management are available should need to chat. It is so nice to see Mum getting treated with dignity and respect and given choices despite her dementia. Thank you, keep up the excellent
work.
Reply from Matthew Walker, Operations Manager at Livingston Care Home

We are delighted to hear about your positive experience at our Care Home. Thank you for taking the time to leave a review.

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Review from Edwin M (Son of Resident) published on 25 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has now been in this care home for five weeks, and my father and I have nothing but praise for the staff, the facilities and the way he is being cared for. It is a very friendly environment and a happy feeling about it. My dad constantly praises the staff. The manager is always approachable
and has always answered any questions put to her. My dad was bedridden for five months, and they now have him up enjoying the activities keep up the good work.
Reply from Matthew Walker, Operations Manager at Livingston Care Home

Thank you for the positive feedback and for taking the time to review. We will share this with the staff.

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Review from Ruth C (Daughter of Resident) published on 7 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum, who lives with Alzheimer’s, became a resident of Livingston Care Home three weeks ago. The manager came to visit Mum at home to assess for admission to Livingston Care Home. The manager was absolutely amazing with Mum, and I knew from that first meeting that the manager would take care of my
mum. I can honestly say I was pleasantly surprised on our first visit to Livingston Care Home when Mum became a resident. The home is lovely and clean, every single member of staff has been so friendly, always keen to assist and has treated both our family and most importantly my mum with dignity and respect. Mum has settled in so well, which was totally unexpected. The staff cannot do enough for her, and I am 100% confident that she is receiving the best care for her needs. Her room is lovely and clean, having a little ensuite for privacy when toileting etc. We are beginning to add Mum's own items to make it more like home, although she does not remember much of home now. My mum is happy and I cannot say thank you enough.
Reply from Matthew Walker, Operations Manager at Livingston Care Home

Thank you for taking the time to leave a review. We are delighted to hear about your positive experience with our team and the home.

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Review from W O (Daughter of Resident) published on 8 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is in this care home. She has very bad dementia and can be a challenge. The staff have been amazing, each and every one have provided excellent care for Mum despite her problems. Nothing appears to be too much trouble in finding ways to make my mum's stay more comfortable. Since my mum was admitted
I have lost my dad and again the staff have been superb. In addition to looking after my mum in an exemplary manner, they have shown me immense kindness and support in what has been an extremely challenging few months. Every member of staff I have interacted with across cleaning, admin, nursing and caring, and management have shown that they are totally committed to providing residents and families with as much help and support as they can. I really can’t praise them all enough and I’m sure my mum would too if she were able.
Reply from Matthew Walker, Operations Manager at Livingston Care Home

We are delighted to hear of you and your mum's positive experience at Livingston Care Home. Thank you for taking the time to review and we will pass your kind words on to our team.

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Review from Veronica T (Daughter of Resident) published on 17 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
A huge, heartfelt thank you to all staff caring for my mum, just now and during the strict lockdown. Your kindness and patience are very much appreciated by myself and my family.
You have kept us well informed through emails and phone calls, regarding restriction changes and my mum's wellbeing.
My
mum had only just moved in with you at the start of lockdown. Now, being able to visit, it's reassuring to see her feel at home in a lovely environment.
Best wishes to all.
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Review from June O (Daughter of Resident) published on 14 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in this care home since March 2021 and the staff have been amazing. They look after my dad so well and us as a family they are on the ball telling us everything. I want to thank them all so much especially one member of staff who my dad sees the most and she had a great rapport with
him, as does another particular member of staff and all the staff. Keep peeling the tatties dad, you are so good at it. Thank you to you all.
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Review from Lynn J (Daughter of Resident) published on 7 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would like to take the opportunity to thank all for the excellent care given to both our parents, sadly Dad has passed but Mum still gets the best care. Was hard through lockdown not being able to visit but the weekly video calls and pictures of all activities being shown made it a lot easier. Now
visiting has started again, the care you are taking to make sure all residents are safe is perfect. If I was asked about the home, I would recommend it 100%, for care, cleanliness, friendliness, all around everything - thank you.
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Review from Jack R (Son of Resident) published on 23 May 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
In the last 6 months, the staff have been a lot better than in the past. My mother seems to be more settled, let’s hope it stays that way. Downside, waited ten minutes on Sunday for someone to acknowledge my presence at the door which to me is unacceptable when they say 10.30 I don’t expect it to be
10.40. Other than that the manager has done a good job turning the place around.
Reply from Matthew Walker, Operations Manager at Livingston Care Home

Dear Sir,


Thank you for taking the time to review our service. I'm very glad to hear you think the service and staffing have improved since we have been taken over as the new provider.


I also appreciate your patience regarding the Lateral Flow testing requirement for visiting. I will feed your comments regarding the wait time back to the team.


Kind Regards

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Review from Mary Y (Daughter of Resident) published on 19 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was accepted into the care home in January 2021. The care is and still does an amazing job by all the staff. He loved them all. My dad has now passed away but, from the bottom of my heart, I wish to thank everyone involved in my dads care you all made his time with you all a happy and contented
one. When he passed l and my dad was treated with the utmost care and respect. This care home should be awarded 5 stars as he was always treated like a star. In my humble opinion.
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Review from Wiliam D (Brother of Resident) published on 11 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister moved into Livingston Care Home on the 30th March 2020 she is very happy. The staff are caring people, and attend to her every need, even better than I could. The food and the company of the residents are very good, this has taken the pressure off me knowing she is well cared for and I have
peace of mind. There is a lovely atmosphere about the place and staff. I have no hesitation about recommending Livingston Careholme.
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Review from Lee C (Son of Resident) published on 11 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father is well looked after, any issues or concerns I may have are dealt with quickly and professionally. My father has been at the home a number of years now and is settled well into the home. Carers and nurses make me feel at ease and our well being is always put first.
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Review from Derek C (Son of Resident) published on 11 May 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Livingston Care Home since May 2020.
Her admission coincided with the 1st lockdown. As such, I had to rely on the management and staff to help her settle in, provide her care, as well as entertainment and social interaction.
Whilst Mum's health condition has proved
to be extremely challenging, I have been very impressed with the commitment and dedication the staff have given to her care.
Mum has been treated with respect at all times, care plans have been devised in conjunction with external health professionals and adhered to accordingly. The chef has gone out of his way to devise meal plans that fit Mum's particular dietary needs.


Communication is so important, especially during the lockdown period when visiting wasn't possible. Staff have gone out of their way to contact me with regular updates on Mum's health and wellbeing.


They have shown empathy and understanding towards both my Mum and myself during very difficult circumstances.

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Current Review Score: 9.5 (9.497)

Overview of Review Score

The Review Score of 9.5 (9.497) out of 10 for Livingston Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.821 for Livingston Care Home is calculated as follows: ( (87 Excellents x 5) + (19 Goods x 4) ) ÷ 106 Ratings = 4.821
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.676 Points relating to the number of positive Reviews for Livingston Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6. 9 Positive Reviews ÷ 11.6 = 0.776
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 30 Apr 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Mandy Kelly

Job Title: Home Manager Joined: 2023

Mandy is our highly experienced Care Home Manager. She brings a wealth of experience as a nurse who has more than ten years experience in care home management roles.

Frequently Asked Questions about Livingston Care Home

What types of Care is Livingston Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Livingston Care Home have?

There are 58 Single Rooms.

What are the Facilities & Services at Livingston Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Livingston Care Home to the centre of Livingston?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Livingston Care Home to verify any information. View our terms and conditions. Livingston Care Home has an Enhanced Service - more info.