Ashley Court

I would like to say that I am very impressed with Ashley Court home in Morningside. Family member moved into this care home this year and has settled & is very comfortable and well looked after by very professional staff.

Staff very friendly & helpful & patient. My sister is well looked after & very settled here.

My brother and myself and my dad are happy with the care and have no concerns.

I would like to say that since my husband has been with you I cannot thank you enough for the kindness and care you have shown to him. All the carers who are looking after him are amazing. So kind and nothing seems a bother. Their understanding is quite exceptional. A huge thanks to all involved.

Since being in respite in August and obtaining a full time place in November, our friend has been extremely well cared for. I find the staff caring and cooperative with a professional but friendly attitude . There are many activities for residents to take part in and the outdoor trips have proved a success for our friend. She is extremely happy there and enjoys the food and company of others. We have no complaints at all and very happy with the level of care provided.

The environment is pleasant and garden areas are welcoming.

Highly recommended!

Mum moved to Ashley Court mid January and the care taken by all of the staff has helped mum settle in and feel comfortable. I would like to thank the managers and the two ladies for their help negotiating the paperwork and making it as straightforward as possible. As a family we are delighted that mum is in such a caring home.

Highly recommend!

The care that my mother has received at Ashley Court over these last 12 months has been simply wonderful. Everyone invested with her has been incredibly kind and patient. She is looking better than ever and it is very evident that she is being extremely well cared for.

From the moment you walk into Ashley Court, you get a warm welcome from the receptionist and if you meet any staff you are always greeted with a smile. At this stage in my mum’s care, I am very happy with how it is being managed. I find the staff caring, pleasant accessible and communication is very good.

Overall, I am so pleased that Mum is at Ashley Court.

My mum has been in the home for 2 years now. Previously we had used the home for respite care, so when she moved in full time the staff all knew her. The care mum receives is excellent and the staff are incredibly patient.

Staff are very accessible and inclusive.

Mum spent the last three years of her life at Ashley Court Care Home. She was very well cared for during that period, particularly as she became less mobile and required considerable assistance. I would like to comment, particularly, on her end-of-life care. The staff were really wonderful - they managed to give us privacy yet attended to Mum in a very caring manner. It takes great skill to help both residents and relatives have such a comforting experience of a loved one's death. It felt like a very natural and peaceful end to a very long, well-lived life.

On our first visit to Ashley Court, we found it reassuring that time was taken to have a conversation that focused on Mum as a person, along with her care needs. It gave us confidence that we had found the home-from-home environment that we wanted. Her room was freshly decorated, and the type of chair that would ensure she would not be confined to bed was available. Mum has been a resident since August 2022. Although not able to participate in all activities, she has enjoyed being involved when possible. Especially being able to maintain the tradition of a birthday afternoon tea, by family being able to set this up in the garden room. Nursing care and support is excellent, and we are notified of any changes. There is great continuity of staff, everyone is very friendly and welcoming. It is comforting to know Mum is safe, content and well cared for. Delighted to have found such a lovely place where family can spend quality time together.

My father has been a resident for six months now. He needs a high level of care and attention and we are very pleased with the care he receives. The staff are always happy to chat to let you know how he is fairing and very quick to inform you if there is a problem. He is relaxed and contented which is a great benefit to the family.

My mother has been a resident at Ashley Court for a year. Since arriving she has had the most excellent care. She is physically challenged due to strokes and was bed bound for many months. The staff and management have been very pro-active in getting her physio and carrying out the programme given for her. She is now so improved she is able to sit in a special chair supported and go to other areas of the home. It is such a joy. Her personal needs are met with care and compassion too. Overall the nursing care and support she has received has been impeccable. My mother also has dementia to which the staff are sensitive and understanding too. There is always a choice for her whether it is to join in social events/activities or meals. The menus and food are of a high standard. All Staff and Management are all very friendly, approachable and very responsive to requests suggestions or queries. It's a lovely care home, and a comfort to me and my family that she is very well cared for.

My mum has been at Ashley Court for a year now, suffering from Dementia, among other things. The welcome she got was lovely. Her room was freshly renovated and immaculate and her name was on her door, which helped give her a sense of ownership. The nursing care is excellent with the staff being extremely vigilant to my mum's changing needs and about keeping me informed. The activities team are very encouraging when she is not in the mood to socialise and encourage her to join in the group activities and bus outings as much as possible, which she enjoys and benefits from immensely. I am always made to feel welcome and my opinion is sought regularly. I feel very much in partnership with the staff. There has been a great continuity of staff, which is important to my mum and myself.

Since Dad has been in Ashley Court, the care and support he receives has been excellent. He is not the most sociable of people but the staff always offer him the opportunity to join in activities, bus trips and so on. We have been able to take him out for birthday lunches, Christmas events, etc with no difficulty at all, and the staff make this easy for him. Although physically challenged now, and unable to walk or dress himself he is always helped to be as independent as possible and chooses what to wear when to get up, and also his meals. The staff offer solutions to help him stay independent when eating and drinking. The Wi-Fi system was causing problems in his room so a booster system was added to allow him to stay in touch via iPad and iPhone. He is particularly pleased that he can have his whisky every night with his meal, one of his main pleasures, and staff help him get rugby matches on his TV which also has a premium TV package, a plus for him re sport. Cannot praise Ashley Court enough.