Inchinnan Care Home

As a new resident Mum has been made part of the community- and her care has been first class. All her health needs are being addressed and she is now thriving in this new environment. The staff have been very attentive and the management has been outstanding.

Inchinnan care home has been helping our family for a few years now. First with our papa (inlaw) and then gran (in law). We cannot praise all the staff enough. All staff are so friendly and take such good care of the residents. The home is immaculate no matter what time of day it is. The rooms are a great size and can be filled with items from home. Meals and snacks are planned with nutrition and enjoyment in mind. There are always activities to keep the residents engaged and occupied. We are always made welcome on visits but know that our loved ones are well cared for in-between visits.

Dad moved into care a year ago. As he wasn't able to live independently any more. It has been an adjustment for us all. Management + staff have been fantastic helping dad + family settle + adjust to a new way of living. They have taken time to learn little personal details and interests of dads, bringing a smile to his face daily. He loves the interaction and kindness of staff in home. The clinical staff acted swiftly when dad was admitted to hospital. Their professionalism and attention to detail ensured a speedy recovery. Regular outings + activities great for residents wellbeing

The home and staff have been outstanding with mum and us. They've become like family to all of us since her admission. Her care is exemplary, she's stimulated with the activities they provide and they give a personal touch to everything they do with her. They've taken the time to get to know mum personally, which is what makes them better at what they do. We have been kept abreast all the time with what's happening to mum and we visit 5 times a week and are made welcome every time. The fob we are given allows us access whenever we want which is great and the staff are always friendly and on hand if we need advice or guidance with mum. I cannot tell you how tired, anxious and stressed we were when a place became available at Inchinnan, and they immediately lifted that burden from us and we were able to become mums children again. It's been a relief and a priveledge to work with them.

We are so happy with the care provided to mum. Staff are so kind and attentive but also professional with any needs mum has medically dealt with quickly and thoroughly. The home is a genuine team effort, everyone works together to get to know mum, could not be a better example of person centred approach. We could not be happier and would wholeheartedly recommend Inchinnan Care Home highly enough.

The care my mother in law has received from Inchinnan Care Home has been superb. From the minute she entered the home all the staff have been, so welcoming. They have looked after her every need with kindness, while at the same time giving her amazing professional care. I would highly recommend Inchinnan Care Home. They are in my experience the best.

I am very happy with the care provided since my grandmother moved in. Not only have the staff shown support and care for her, but they have ensured our family has felt welcome and supported through a difficult time. It has made my grandmother able to socialise and experience activities she would not have been able to do if still living at home.

Impossible to manage on her own, after a hip operation, mum moved into Inchinnan Care Home, in June 2024. She was welcomed with open arms. It took mum two weeks to get used to her new surroundings. Very much a loner, after over 20 years on her own, she was set in her ways. However, once settled, mum came out of her shell and joined into the many activities offered at the home.

In Jan "25 mum's illness became worse and was sent to A&E with low oxygen levels. After time in hospital it was evident her treatment was not working. The staff asked for mum to return to the home, so they could look after her personal needs. They got her room ready for her return. Everything was so warm and cosy, after the stark hospital room. There was low music playing in the back ground. Mum was visibly happy to be back to her own surroundings. Mum passed away on 4th January. The staff went above and beyond to ensure every detail was just right for mum right to the end. I appreciate everything they have done.

Delighted with the very high standard of care and compassion displayed towards my mum. She is treated like a Queen and all her needs are catered for 24/7. The cleanliness cannot be surpassed. The space is open and welcoming. Staff are fantastic. As a senior clinical health professional myself, I could not fault any aspect of my mum's care. I return to Australia knowing she is safe, comfortable and most of all cared for like a family member. Cannot thank the staff at Littleinch Care Home enough.

My sister is very well looked after. The staff are very caring it is evident they work to a high standard.

My mum has been in this home for about 2 years. During this time there have been many changes in staff. Hopefully, the team who are currently in position will help to make this home a stimulating caring environment for all residents as unfortunately, the main thing lacking at the moment is stimulation for the residents.

Great care home. They look after my wife really well. The staff are all lovely and very accommodating to me and my family.

I wouldn't recommend this care home. When the lounge was crowded and there were no vacant chairs in the lounge, I found my mother very uncomfortable sitting in a wheelchair with no headrest for a nap. My mother was always really thirsty when I visited. I don't think she was given enough to drink and she didn't have swallowing issues at that time. A year later, my mother became bedridden, I visited her for hours nearly every day. When I hand-fed my mother, I found the food low quality and not appetising. My mother had dementia and swallowing issues and needed smaller and more frequent snacks but these were never on offer because the kitchen was closed after meal times. My mother liked to drink a little and often but the staff never had time to offer my mother fluids in between teatime and meals. When I asked about my mother's 'food and fluid intake', I noticed at times it wasn't always recorded. I had to frequently prompt staff to reposition my bedridden mother due to a pressure sore.

As a family, our journey with our parents, both of them are in Inchinnan Care Home, has been a rollercoaster of emotions. The staff are amazing, they have taken the stress from us and taken exceptional care of our mum and dad. Regular updates, phone calls, photos and videos have been a lifesaver for us. When we walked through the front door at Littleinch we knew Mum and Dad would be safe and cared for. A long journey is still ahead but we feel very supported.

My mother has only been in the home since the end of March 2023 and has settled in well. I feel that she is safe and cared for. She enjoys the company and the freedom for visitors to come and go. When the family selected Inchinnan Care Home it was in the knowledge that the new environment for residents in line with their own ambitions and the needs of the care inspectorate. The management has had setbacks and their ambitions for this home continue to need work along with residents' regular stimulation.

I have no adverse comments.

A huge thank you to every member of the team here who have their hearts in the right places. 10/10 from us.

My mother has come on leaps and bounds. Since my mum has come here to stay I am well pleased that my mum has great care.

My mother-in-law has just moved into the care home and so far we have been very impressed. Staff are extremely helpful and knowledgeable and all interactions with residents and staff we have witnessed are very caring. The reception area, dining room and lounges are bright and clean. Bedroom is spacious and clean. My mother-in-law has settled in very well and looks like she is being well cared for.

Due to Covid-19 Dad and I have not been able to view for ourselves her room, and the facilities, so can't rate these fully, however from what I've seen it's a very comfortable, spacious, attractive environment. On Facebook, it is heartening to see the residents participating in different activities and looking relaxed and happy.

I believe Mum is more engaged now because of the stimulation of more company, and more going on. I've been very impressed with the warmth and kindness of the staff who are looking after Mum so well, they have set my mind at ease both in person and if I've rung to ask about how she is. Staff clearly know the residents as individuals, providing families with lots of detailed information and insight about their loved one, and reassurance.