The Erskine Home

Excellent range of activities to promote social engagement and participation.

The facilities that are on offer here at Erskine, for both residents and families are 5-star.

I can't thank them enough for all the care and attention they gave dad. The rooms were lovely, they had great entertainment and day trips. A great atmosphere, staff were always laughing and keeping the residents going. I can't give it enough praise. Thank you Erskine Home, you're amazing.

My dad has been in Ramsay house for over three years and the staff are amazing. He is looked after on a first-class basis. I would highly recommend the high care they give their residents. My dad is so happy being looked after there, which makes our family pleased. Rooms are clean and the grounds are well maintained.

My thanks to everyone including the ladies in Harry’s Cafe.

My parents have been in Haig House since the end of November and the level of care they have received has been of the highest standard. The staff are kind and thoughtful and have encouraged my parents to enjoy the daily activities. Communication is excellent, and our family can't thank the staff enough.

Erskine Home should be a benchmark for care of the elderly. My experience of The Erskine Home was over an 18 month period while Dad was a resident in Yarrow House where his room was always clean and tidy. The care he received throughout his stay was excellent, I could not have asked for anything better. The staff were so professional, patient and caring and nothing was too much bother for them. I was always kept up-to-date, by telephone, when there was any change to Dad's condition so there were no surprises when I visited. Knowing Dad was safe and being well cared for 24 hours a day gave me great peace of mind. It was wonderful to be able to take Dad to Harry's Cafe and for him to have the physiotherapy suite, hairdresser and podiatrist all on-site. An all-around first class home.

During his stay (Dec 16 - Jan 17) Dad and our family received excellent care from staff in Red Cross House and the wider staff of Erskine Care Home. The staff were skilled in their varied roles and responsibilities. The direct care staff showed empathy, were anticipatory of Dad's care needs, active in dealing with his health concerns and enabling in promoting Dad to be as participatory in activities as he was able. We can say honestly that all staff we encountered were helpful, attended to our requests promptly and offered a high standard of care. As Dad’s health deteriorated this was raised with us openly and sensitively, allowing us as a family to make decisions in accordance with Dad’s wishes and what we felt was best for Dad as he neared the end of his life. The care environment was calming and peaceful. We thank all staff across the home (including but not limited to Physiotherapy, Speech and Language Therapy and Harry’s Café staff) who offered excellent cheerful service to us all.

My mother has been in The Erskine Home for approximately 3 years. She is very happy and her room is lovely. If I have a complaint, it is dealt with straight away. Everyone is nice and friendly and the recreation staff are first class. Mum is happy with the food and the meetings between staff and family is very interesting (They try hard). Good environment and a lovely place to stay and visit. Also 'Harry's Cafe' is a great place and staff are great too. Some of the care staff need more training.