Greyfriars Care Centre

2 Hamilton Road, Mount Vernon, Glasgow G32 9QG
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8.3 7 Reviews
  • Greyfriars Care Centre, Glasgow
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1013 – £1200
  • Self-Funded Residential Dementia Care: £1013 – £1200
  • Self-Funded Nursing Care: £1013 – £1200
  • Self-Funded Nursing Dementia Care: £1013 – £1200

Care home fees do not include additional services such as hairdressing, podiatry, and similar extras.

These prices are only a guideline, please contact Greyfriars Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Person in charge

  • Alison Simpson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (27)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Greyfriars welcomes visitors at all times, allowing friends and family to spend quality time with their loved ones. However, visitors are kindly requested to respect protected meal times. This policy is in place to ensure that residents can enjoy their meals without interruption, which is crucial for their nutrition and overall well-being. Maintaining a calm and undisturbed environment during these times helps promote a positive dining experience and supports the residents' daily routine

Parking

  • Car parking facilities on site.

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Greyfriars Care Centre Reviews (7)

8.3

Greyfriars Care Centre has a Review Score of 8.3 (8.328) out of 10, based on 2 reviews in the last 2 years.
Over all time Greyfriars Care Centre has 7 reviews.

Overall Experience
  • 4
  • 2
  • 0
  • 0
  • 1
Date Published
  • 7
  • 1
  • 2
  • 2
  • 5
Reviewer Connection to Greyfriars Care Centre
  • 4
  • 3
Total of 7, showing 1-7
Review from Victoria S (Daughter of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has settled well at the care home. The staff are friendly and have built good relationships with him, which has been reassuring. Communication with the staff is always excellent, keeping us informed and confident in his care. Overall, we are very happy with the support provided.
Reply from Cassie Dunbar, Marketing coordinator at Greyfriars Care Centre

Thank you for sharing your positive experience with us. We are so glad to hear that your dad has settled well at Greyfriars and that our staff have been able to build strong, reassuring relationships with him. Excellent communication is key to providing the best care, so we're delighted to know that you feel well-informed and confident in the support we provide. Your kind words mean a lot to our team, and we are committed to continuing to provide the best care for your dad.

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Review from James M (Son of Resident) published on 25 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are great. The building is a bit tired, the car park can be a bit of a nightmare, the temperature in the room is too warm 28 degrees, the toilet pan is also loose and trouble flushing could do with a wee freshening up.
Reply from Cassie Dunbar, Marketing coordinator at Greyfriars Care Centre

Thank you for taking the time to share your experience at Greyfriars Care Centre. We're pleased to hear that you've found our staff both helpful and supportive. We also appreciate your feedback regarding the car park, the room temperature, and the table settings. We understand how important these details are in creating a comfortable environment for our residents and visitors. Please rest assured we will review your comments to see where we can make improvements. Thank you again for your honest feedback-it's invaluable in helping us continually enhance our services. If you have any further questions or suggestions, please do let us know.

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Review from M B (Daughter of Resident) published on 11 August 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mum was in Greyfriars from Oct to April 2022. She was admitted for end-of-life palliative care. Mum was bedridden and totally dependent on the staff in the home. We were promised she would have staff with her throughout the day keeping her stimulated. She was to be included in activities for example
getting her nails painted or someone reading to her. None of this ever happened. Staff was only with mum to wash and change her, other than that she was left on her own. Mum's positional changes were regularly late and she developed a bed sore after just 2 weeks. Her catheter was emptied into the basin used for washing her. The en-suite bathroom had no hot running water for over 2 months. The window catches never worked. Repairs were promised and never carried out. Mum was too frail to be moved to another care home. I would not recommend Greyfriars if your family member is bedridden. Mum was out of sight out of mind.
Reply from Care Service Director, Keane Premier Healthcare at Greyfriars Care Centre

We are extremely sorry that your experience at Greyfriars care home was not a positive experience; this is not the standard which we strive to achieve. Following your mum's passing, a formal complaint had been raised regarding your mum's care, a thorough investigation had been completed and we sent you a detailed response. Within this response, we highlighted areas for improvement which had been identified, lessons learned and our intended actions. I would like to thank you for raising these concerns and we welcome any feedback from residents or their family members, both positive and negative, as this feedback enables us to analyse areas of care and improve our service.

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Review from Ellen P (Daughter of Resident) published on 28 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved to Greyfriars Care Centre for two weeks of respite care while his long term care needs were being assessed. The manager and the staff were great, keeping me updated on how my dad was getting on and they looked after him very well. He looked better after just 2-days and they were very
helpful as I made arrangements to move him to a care home nearer to me for his long term care.
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Review from A M (Son of Resident) published on 3 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum is settled and seems happy. Recently I have noticed that the big TV in the lounge area has not been on as much and music has been playing. I feel this is better. Why not ask families and residents about their favourite music?
It's a pity that there is no secure outdoor space. My mum loved her
garden and I feel if she could go outdoors, safely, this would make her happier. The installation of a fence and lockable gate could be possible - cost?
Reply from Leena Domun, Home Manager at Greyfriars Care Centre

We are planning to upgrade the garden area with fencing and make it a safe and secure environment to enable our service users to use the facility. We are looking into activities and playlist for service users that would be meaningful.

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Review from George L (Son of Resident) published on 19 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has recently been done up, and the lounge looks lovely.
My mum has been in for a while now and is always well looked after.
The food is nice, and it's really friendly.
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Review from Elizabeth C (Daughter of Resident) published on 19 November 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident in Greyfriars care home since 4th September 2015. Dad has settled in and seems very happy. The staff are lovely and very approachable.
I see a difference in our dad he has company and interacts with staff and other residents. Dad has a lovely bright spacious room and
we have taken his own recliner chair from Home.
There was a manager in place when dad arrived in the home, she left the day dad arrived.
As far as I know there is no manager at present.
Reply from Gillian Aitchison, Home Manager at Greyfriars Care Centre

Hello and thank you for your review of our service. The management of the home changed on the 5th of September 2015. Hopefully, if you visit us now, you will see a huge difference in how the care home is managed and the changes that have taken place. Please feel free to contact me at any time.

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Current Review Score: 8.3 (8.328)

Overview of Review Score

The Review Score of 8.3 (8.328) out of 10 for Greyfriars Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Greyfriars Care Centre is calculated as follows: ( (21 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.495 Points relating to the number of positive Reviews for Greyfriars Care Centre is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4. 2 Positive Reviews ÷ 5.4 = 0.37
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 25 Jul 2024
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Greyfriars Care Centre

What types of Care is Greyfriars Care Centre registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Greyfriars Care Centre have?

There are 27 Single Rooms.

What are the Facilities & Services at Greyfriars Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Greyfriars Care Centre to the centre of Glasgow?

4.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greyfriars Care Centre to verify any information. View our terms and conditions. Greyfriars Care Centre has an Basic Service - more info.