Silverburn Care Home

3 Netherplace Road, Pollok, Glasgow G53 5AG
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8.1 13 Reviews
  • Silverburn Care Home, Glasgow
Silverburn Care Home employs an experienced team who are able to specialise in nursing and dementia care, adhering to person-led methods within a warm and healthy environment.

Loved ones and clients receive quality guidance and support during challenging times, with the team keen to see decision-making rewarded over the long-term with the most appropriate care provision.

The facility offers en-suite bedrooms, while residents also have access to quiet rooms, activity rooms and free WiFi, as well as a choice of wet room, shower or bathing.
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Care Provided by Silverburn Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Care: £1325 – £1450
  • Self-Funded Nursing Dementia Care: £1350 – £2120

These prices are only a guideline, please contact Silverburn Care Home to find out the exact price for your requirements.

Contact Silverburn Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Silverburn Care Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Silverburn Care Ltd
  • Privately Owned

Person in Charge

  • Jennifer Kimmins (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Single Rooms with Ensuite Wet Room (47)

Visiting

  • Visitors are welcome at Silverburn Care Home throughout the week, with flexible visiting hours designed to suit families and loved ones. While there are no strict time slots, guests are encouraged to visit during daylight hours to ensure residents can enjoy their time together comfortably.


    Visitors should check in at reception on arrival and may be asked to sign in for safety and safeguarding purposes. Group visits or large family gatherings may be arranged in advance to ensure suitable space and privacy.


    Children are welcome, and the home offers a calm, friendly environment for people of all ages. For those bringing pets, arrangements should be discussed ahead of time to ensure it’s appropriate for the resident and the wider home.


    If a resident is unwell or receiving personal care, short delays may be expected before visits can begin.

Parking

  • Visitors to Silverburn Care Home will find on-site parking available directly outside the main entrance. Spaces are limited during peak visiting hours, so guests may wish to arrive a little early to secure a spot.


    There is also additional free parking on nearby residential streets, just a short walk from the home. Drivers are kindly asked to park considerately, avoiding driveways and ensuring clear access for emergency vehicles.


    The car park is level and wheelchair accessible, with a designated disabled parking bay located close to the entrance for those with mobility needs.

Silverburn Care Home Reviews (13)

8.1

Silverburn Care Home has a Review Score of 8.1 (8.094) out of 10, based on 4 reviews in the last 2 years.
Over all time Silverburn Care Home has 13 reviews.

Overall Experience
  • 9
  • 4
  • 0
  • 0
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Date Published
  • 13
  • 4
  • 4
  • 4
  • 9
Reviewer Connection to Silverburn Care Home
  • 6
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  • 1
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Total of 13, showing 1-13
Review from Kelly R (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am happy with the care my mum receives at Silverburncare home. Based on my observations the staff are caring and treat the residents with dignity and respect. The staff have a visible, caring and loyal interest in all the residents under thier care, especially my mum. My mum's needs are always met.
Always a friendy and welcoming environment. It feels clear to me that the home is managed to be a more than acceptable and high standard. The only criticism I would share, would be around resources. I think a few more staff are required, at times and could be more consistent in terms of familiarity. I also think that the unit can be overwhelmed, more staff would help address this as the carers are very capable but attention can be diverted leaving a lack of resource, especially when more than one resident requires one on one care during the day. Above all of that the care is excellent. I am always informed of any acute problems or worries the staff have regarding my mum. Thank you all
Reply from Jennifer Kimmins, Manager at Silverburn Care HomeThank you very much Kelly for taking the time to share such a thoughtful and balanced review.
We are delighted to hear that you are happy with the care your mum receives and that you feel she is treated with dignity, respect, and genuine compassion. . Your lovely comments about the staff mean a lot to us, and well be sure to pass them on to the team.
We also appreciate your honest feedback around staffing and resources. We understand how important consistency and having enough staff is, especially when residents need one-to-one support. Please be assured that we continually review staffing levels and deployment to ensure residents needs are met as safely and effectively as possible.
Thank you again for your trust and for recognising the care provided to your mum. Were glad you feel well informed and supported thats very important to us. Your feedback is truly valued.
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Review from G C (Son of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mam has lived in Silverburn for 2 years. Consistent staffing and friendly. I always receive telephone updates regarding my Mam as I do not live in Scotland, this gives me reassurance she is safe and cared for.
My mam has been having eating issues and staff have made sure she gets food she will try
and eat. In the 2 years of my visiting, the management have rarely been seen on my mam's unit, I think this should be addressed and they should make themselves known.
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Review from S W (Daughter of Resident) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
i cant begin to explain how great the care home staff were with my mum while she was here, they were so welcoming to us and other family's and really made us all feel at home, the effort and care they put into the residents including my mum was absolutely amazing.
Reply from Jennifer Kimmins, Manager at Silverburn Care HomeThank you so much for sharing such a thoughtful review. It truly means the world to all of us at Silverburn Care Home. Your mum was a joy to care for, and I know that we all feel truly grateful for having the privilege to care for her. Were so glad to know that you and the family felt welcomed and at home while she was here. Hearing that the effort and care shown to your mum made a difference is incredibly touching. Thank you for trusting us during such an important time in your mums life.
Were sending our warmest wishes to you and all the family.
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Review from Rhonda L (Daughter of Resident) published on 5 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find the staff from the minute we enter very friendly and welcoming. The home is always very clean. The menu however needs improving as mum requires finger food and I dont find that is always taken into consideration.
Reply from Jennifer Kimmins, Manager at Silverburn Care HomeThank you so much for taking the time to share your feedback. Were delighted to hear that you find our team friendly and welcoming from the moment you arrive, and that the home is always clean and comfortable.
We appreciate you highlighting your concerns about the menu. Your mums needs are very important to us, and we are sorry to hear that her requirements for finger foods hasn't always been taken into consideration. We will work with the kitchen and care staff to ensure mums meals consistently meet her needs; we always encourage your participation reviewing mums meal preferences so we can make any necessary adjustments together.
Please do not hesitate to speak with us directly at any time - your input plays an important role in helping us improve the care we provide.
Thank you again for your thoughtful review.
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Review from I M (Wife of Resident) published on 23 September 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been in this care home for approximately two and a half years. I am pleased with the care he receives, and the staff and management are very helpful.
Reply from Rishi Sujeewon, Manager at Silverburn Care HomeThank you, Irene. We are delighted to be taking care of your husband. Much appreciated.
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Review from Kevin R (Son of Resident) published on 29 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently lost our beloved mother, who passed away peacefully in Silverburn Care Home where she had been so well cared for since May 2019. We would not hesitate to highly recommend Silverburn to anyone who is looking for a quality care home for their loved one. The level of care and kindness shown
by everyone in the nursing staff is first class. They took the time to get to know our mother well and were able to respond swiftly to her needs but also showed great warmth throughout. We would like to thank everyone in the Silverburn team, the management, the activities/events team who strived to ensure the residents were entertained and stimulated, all the nursing staff, specifically the Murdoch unit staff where our mum was cared for so well. Every single one not only enhanced our mother’s life, but also the lives of the whole family who could all rest easy knowing mum was so safe and well cared for. We take great comfort from that and we will all be forever grateful.
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Review from Alison R (Daughter of Resident) published on 14 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was a resident in the Murdoch Unit {advanced dementia} at Silverburn Care Home for just over a year. Every member of staff, from the housekeepers to the management team are such a genuine group of caring people, always happy to help, nothing a problem. The activity coordinators do a wonderful
job keeping all the residents entertained, more so since the lockdown has been in place, video calling family instead. Silverburn has its own private mini-bus, which they use to take residents out and about, although, at present due to COVID it is also canceled. The care home has a wonderful online plan of care named 'relatives gateway' where I could log on and access all of the caregiving to Mum plus social activities and photographs. I cannot put into words how loving and professional all staff were, contributing to the superb care Mum received this past 14 months. I just wish Mum could have experienced a few more wonderful years living here, but unfortunately, this wasn't meant to be. Thank you.
Reply from Rishi Sujeewon, Manager at Silverburn Care HomeThank you, Alison. These words mean a lot to us. You all have been a great family and we will miss you all.
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Review from Kenneth B (Son of Resident) published on 15 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the care for my Dad is getting. The food he is given is really good, he is eating very well now. Staff very caring and any issues are dealt with, good communication also. Provides good entertainment also.
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Review from Joyce W (Daughter of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care, compassion, kindness and professionalism shown to my Mum since she arrived at Silverburn has been absolutely wonderful. My Mum is like a new lady since she arrived here.The staff cannot do enough for her and Mum has thrived here and settled in great.
Reply from Rishi Sujeewon, Manager at Silverburn Care HomeI would like to thank the family for their trust in us. Reviews like these makes a very positive impact on our staff team and I would like to thank the family once again on behalf of everyone from Silverburn.
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Review from Charles H (Resident) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was nervous when I first came in but I was soon put at ease by the friendly management and staff. I was soon made welcome by staff and residents alike. Nothing is too much trouble for the staff, they will sit and talk to you for as long as it takes. The atmosphere is very warm and caring, as I was
made very welcome. I feel as if I have known the staff for years, they are so supportive and they listen to what you have to say.
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Review from Mandy G (Niece of Resident) published on 31 July 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I must commend this Care Home and each member of staff that we have come into contact with. The staff are always polite and courteous and go out of their way to come and chat both with the service users and their visiting family.
Standard of care for the service user is exceptional - even on the
most trying of days. A big thank you to all.
Reply from Rishi Sujeewon, Manager at Silverburn Care HomeI would like to thank you for your kind words which mean a lot for our staff, as not everyone realises the hard work and dedication that goes on for the care of residents on a day to day basis. Thank you again on behalf of everyone.
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Review from Dolores T (Friend of Resident) published on 19 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have visited my friend ever since he became a resident 3-4 years ago and have always found the staff first class. His bedroom is first class. Staff are wonderful, always there to take care of the many folks.
Reply from Rishi Sujeewon, Manager at Silverburn Care HomeThank you so much for your nice comments and this means a lot for our staff
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Review from Angela B (Daughter of Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is a resident in the specialist unit. I'm more than happy with the treatment and care that my mum receives. My only concern is that sometimes the staff are put under tremendous stress as being the specialist unit some of the residents are very very demanding. I know the home always have the correct
level of staffing but sometimes they could really do with more support. We have to remember this unit receives patients that everyone else is struggling with.
Reply from Rishi Sujeewon, Manager at Silverburn Care HomeI am pleased that you are happy with your mum's care. Being a specialist nursing dementia unit, I agree not everyday is the same day. I met with the unit manager and deputy recently and one of the action point on your concern if not "area for improvement" is that we have now allocated an additional staff to this unit for 8am to 10am and also 6pm to 8pm on a day to day basis. We also use an additional full-time staff member for a day to a week if there is a new admission or more than one. Please do not hesitate to contact me for any other suggestions and thank you for trusting us to care for your mum.
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Current Review Score: 8.1 (8.094)

Overview of Review Score

The Review Score of 8.1 (8.094) out of 10 for Silverburn Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.319 for Silverburn Care Home is calculated as follows: ( (23 Excellents x 5) + (17 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 47 Ratings = 4.319
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.775 Points relating to the number of positive Reviews for Silverburn Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 4 Positive Reviews ÷ 10 = 0.4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 20 Feb 2025
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Very good (5)
How good is our setting?
Good (4)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (6)

Jennifer

Jennifer Kimmins

Job Title: Home Manager Joined: 2014

My name is Jennifer Kimmins. I am the Home Manager of Silverburn care home. I qualified as an RMN in March 1994. I joined Silverburn Care Home in 2014 as a nightshift staff nurse after working for many years for larger care providers, and have worked my way to home manager over the last 11 years, with support from my Directors.

Shaunmichael

Shaunmichael McLaughlin

Job Title: Deputy Home Manager Joined: 2023

My name is Shaunmichael McLaughlin, and I am the Deputy Home Manager of Silverburn Care Home. I have been in post here since March 2023. I have worked in the care home sector for 11 years through various roles, latterly being in management roles.

Connie

Connie Fitzpatrick

Job Title: Housekeeping Manager Joined: 2018

My name is Connie Fitzpatrick. As the Housekeeping Manager at Silverburn Care Home, I have overall responsibility for the smooth running of the Housekeeping, Laundry and Maintenance departments.

James

James Hixson

Job Title: Head Chef Joined: 2020

My name is James Hixson, and I am the Head Chef at Silverburn Care Home. I am very passionate about cooking. I love how you can make something from nothing, I love to cook fresh, I enjoy getting to know the residents and new people always keen to learn new skills. I am always happy to help with any tasks thrown at me, no matter how big or small. I find joy in cooking, baking, exploring and hiking, and I always try my best to keep everyone happy with my cooking and baking. I have just become a new dad, and I enjoy spending all my time with my family, making memories.

Jackie

Jackie Keane

Job Title: Administrator Joined: 2021

My name is Jackie Keane, I am the Administrator for Silverburn care Home. I have been in the role for almost 4 years. I am a qualified bookkeeper and deal with all the finance side of the care home. I live in Kilmarnock with two whippets who keep me on my toes.

Joanne

Joanne McWilliam

Job Title: Activity Coordinator Joined: 2015

My name is Joanne McWilliam, and I am the activity coordinator for Silverburn Care Home. I have been in this role for 10 years. I live in Pollock and have one daughter and four amazing grandchildren; they are my world.


My job is very important to me, and I am lucky to be part of an amazing team at Silverburn. I enjoy spending time with my residents and families, seeing them happy and making memories. Every resident is treated as an individual, and person-centred care is a must in Silverburn Care Home.

Frequently Asked Questions about Silverburn Care Home

What types of Care is Silverburn Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Silverburn Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Silverburn Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Silverburn Care Home to the centre of Glasgow?

4.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Silverburn Care Home to verify any information. View our terms and conditions. Silverburn Care Home has an Enhanced Service - more info.