Silverburn Care Home

3 Netherplace Road, Pollok, Glasgow G53 5AG
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9 Reviews
  • Silverburn Care Home, Glasgow
Silverburn Care Home employs an experienced team who are able to specialise in nursing and dementia care, adhering to person-led methods within a warm and healthy environment.

Loved ones and clients receive quality guidance and support during challenging times, with the team keen to see decision-making rewarded over the long-term with the most appropriate care provision.

The facility offers en-suite bedrooms, while residents also have access to quiet rooms, activity rooms and free WiFi, as well as a choice of wet room, shower or bathing.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care
  • Alcohol / Drug Misuse

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1325 – £1450
  • Self-Funded Nursing Dementia Care: £1350 – £2120

These prices are only a guideline, please contact Silverburn Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Good to Know

Owner

  • Silverburn Care Ltd

Person in charge

  • Jennifer Kimmins (Manager)

Local Authority / Social Services

Admission Criteria

  • Private, Respite, NHS referrals, Social work Referrals etc.
  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014
  • Number of floors: 2

Room Information

  • Single Rooms (50)
  • Single Rooms with ensuite Wet Room (47)

Visiting

  • Visitors are welcome at Silverburn Care Home throughout the week, with flexible visiting hours designed to suit families and loved ones. While there are no strict time slots, guests are encouraged to visit during daylight hours to ensure residents can enjoy their time together comfortably.


    Visitors should check in at reception on arrival and may be asked to sign in for safety and safeguarding purposes. Group visits or large family gatherings may be arranged in advance to ensure suitable space and privacy.


    Children are welcome, and the home offers a calm, friendly environment for people of all ages. For those bringing pets, arrangements should be discussed ahead of time to ensure it’s appropriate for the resident and the wider home.


    If a resident is unwell or receiving personal care, short delays may be expected before visits can begin.

Parking

  • Visitors to Silverburn Care Home will find on-site parking available directly outside the main entrance. Spaces are limited during peak visiting hours, so guests may wish to arrive a little early to secure a spot.


    There is also additional free parking on nearby residential streets, just a short walk from the home. Drivers are kindly asked to park considerately, avoiding driveways and ensuring clear access for emergency vehicles.


    The car park is level and wheelchair accessible, with a designated disabled parking bay located close to the entrance for those with mobility needs.

Silverburn Care Home Reviews (9)

Over all time Silverburn Care Home has 9 reviews.

Overall Experience

  • 7
  • 2
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Date Published

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Review from I M (Wife of Resident) published on 23 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in this care home for approximately two and a half years. I am pleased with the care he receives, and the staff and management are very helpful.

Reply from Rishi Sujeewon, Manager at Silverburn Care Home

Thank you, Irene. We are delighted to be taking care of your husband. Much appreciated.

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Review from Kevin R (Son of Resident) published on 29 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We recently lost our beloved mother, who passed away peacefully in Silverburn Care Home where she had been so well cared for since May 2019. We would not hesitate to highly recommend Silverburn to anyone who is looking for a quality care home for their loved one. The level of care and kindness shown
by everyone in the nursing staff is first class. They took the time to get to know our mother well and were able to respond swiftly to her needs but also showed great warmth throughout. We would like to thank everyone in the Silverburn team, the management, the activities/events team who strived to ensure the residents were entertained and stimulated, all the nursing staff, specifically the Murdoch unit staff where our mum was cared for so well. Every single one not only enhanced our mother’s life, but also the lives of the whole family who could all rest easy knowing mum was so safe and well cared for. We take great comfort from that and we will all be forever grateful.

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Review from Alison R (Daughter of Resident) published on 14 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident in the Murdoch Unit {advanced dementia} at Silverburn Care Home for just over a year. Every member of staff, from the housekeepers to the management team are such a genuine group of caring people, always happy to help, nothing a problem. The activity coordinators do a wonderful
job keeping all the residents entertained, more so since the lockdown has been in place, video calling family instead. Silverburn has its own private mini-bus, which they use to take residents out and about, although, at present due to COVID it is also canceled. The care home has a wonderful online plan of care named 'relatives gateway' where I could log on and access all of the caregiving to Mum plus social activities and photographs. I cannot put into words how loving and professional all staff were, contributing to the superb care Mum received this past 14 months. I just wish Mum could have experienced a few more wonderful years living here, but unfortunately, this wasn't meant to be. Thank you.

Reply from Rishi Sujeewon, Manager at Silverburn Care Home

Thank you, Alison. These words mean a lot to us. You all have been a great family and we will miss you all.

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Review from Kenneth B (Son of Resident) published on 15 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the care for my Dad is getting. The food he is given is really good, he is eating very well now. Staff very caring and any issues are dealt with, good communication also. Provides good entertainment also.

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Review from Joyce W (Daughter of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, compassion, kindness and professionalism shown to my Mum since she arrived at Silverburn has been absolutely wonderful. My Mum is like a new lady since she arrived here.The staff cannot do enough for her and Mum has thrived here and settled in great.

Reply from Rishi Sujeewon, Manager at Silverburn Care Home

I would like to thank the family for their trust in us. Reviews like these makes a very positive impact on our staff team and I would like to thank the family once again on behalf of everyone from Silverburn.

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Review from Charles H (Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was nervous when I first came in but I was soon put at ease by the friendly management and staff. I was soon made welcome by staff and residents alike. Nothing is too much trouble for the staff, they will sit and talk to you for as long as it takes. The atmosphere is very warm and caring, as I was
made very welcome. I feel as if I have known the staff for years, they are so supportive and they listen to what you have to say.

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Review from Mandy G (Niece of Resident) published on 31 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I must commend this Care Home and each member of staff that we have come into contact with. The staff are always polite and courteous and go out of their way to come and chat both with the service users and their visiting family.
Standard of care for the service user is exceptional - even on the
most trying of days. A big thank you to all.

Reply from Rishi Sujeewon, Manager at Silverburn Care Home

I would like to thank you for your kind words which mean a lot for our staff, as not everyone realises the hard work and dedication that goes on for the care of residents on a day to day basis. Thank you again on behalf of everyone.

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Review from Dolores T (Friend of Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have visited my friend ever since he became a resident 3-4 years ago and have always found the staff first class. His bedroom is first class. Staff are wonderful, always there to take care of the many folks.

Reply from Rishi Sujeewon, Manager at Silverburn Care Home

Thank you so much for your nice comments and this means a lot for our staff

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Review from Angela B (Daughter of Resident) published on 10 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident in the specialist unit. I'm more than happy with the treatment and care that my mum receives. My only concern is that sometimes the staff are put under tremendous stress as being the specialist unit some of the residents are very very demanding. I know the home always have the correct
level of staffing but sometimes they could really do with more support. We have to remember this unit receives patients that everyone else is struggling with.

Reply from Rishi Sujeewon, Manager at Silverburn Care Home

I am pleased that you are happy with your mum's care. Being a specialist nursing dementia unit, I agree not everyday is the same day. I met with the unit manager and deputy recently and one of the action point on your concern if not "area for improvement" is that we have now allocated an additional staff to this unit for 8am to 10am and also 6pm to 8pm on a day to day basis. We also use an additional full-time staff member for a day to a week if there is a new admission or more than one. Please do not hesitate to contact me for any other suggestions and thank you for trusting us to care for your mum.

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Overview of Review Score

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 20 Feb 2025

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Good

(4)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Bed Vacancies

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Awards / Recognitions (1)

Meet the Team (6)

Jennifer

Jennifer Kimmins

Job Title: Home Manager

Joined: 2014

My name is Jennifer Kimmins. I am the Home Manager of Silverburn care home. I qualified as an RMN in March 1994. I joined Silverburn Care Home in 2014 as a nightshift staff nurse after working for many years for larger care providers, and have worked my way to home manager over the last 11 years, with support from my Directors.

Shaunmichael

Shaunmichael McLaughlin

Job Title: Deputy Home Manager

Joined: 2023

My name is Shaunmichael McLaughlin, and I am the Deputy Home Manager of Silverburn Care Home. I have been in post here since March 2023. I have worked in the care home sector for 11 years through various roles, latterly being in management roles.

Connie

Connie Fitzpatrick

Job Title: Housekeeping Manager

Joined: 2018

My name is Connie Fitzpatrick. As the Housekeeping Manager at Silverburn Care Home, I have overall responsibility for the smooth running of the Housekeeping, Laundry and Maintenance departments.

James

James Hixson

Job Title: Head Chef

Joined: 2020

My name is James Hixson, and I am the Head Chef at Silverburn Care Home. I am very passionate about cooking. I love how you can make something from nothing, I love to cook fresh, I enjoy getting to know the residents and new people always keen to learn new skills. I am always happy to help with any tasks thrown at me, no matter how big or small. I find joy in cooking, baking, exploring and hiking, and I always try my best to keep everyone happy with my cooking and baking. I have just become a new dad, and I enjoy spending all my time with my family, making memories.

Jackie

Jackie Keane

Job Title: Administrator

Joined: 2021

My name is Jackie Keane, I am the Administrator for Silverburn care Home. I have been in the role for almost 4 years. I am a qualified bookkeeper and deal with all the finance side of the care home. I live in Kilmarnock with two whippets who keep me on my toes.

Joanne

Joanne McWilliam

Job Title: Activity Coordinator

Joined: 2015

My name is Joanne McWilliam, and I am the activity coordinator for Silverburn Care Home. I have been in this role for 10 years. I live in Pollock and have one daughter and four amazing grandchildren; they are my world.


My job is very important to me, and I am lucky to be part of an amazing team at Silverburn. I enjoy spending time with my residents and families, seeing them happy and making memories. Every resident is treated as an individual, and person-centred care is a must in Silverburn Care Home.

Frequently Asked Questions about Silverburn Care Home

What types of Care is Silverburn Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Permanent Care, Respite Care & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Silverburn Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Silverburn Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Silverburn Care Home to the centre of Glasgow?

4.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Silverburn Care Home to verify any information. View our terms and conditions. Silverburn Care Home has an Enhanced Service - more info.