Silverburn Care Home, Glasgow, Glasgow City
Silverburn Care Home, Glasgow, Glasgow City
Silverburn Care Home, Glasgow, Glasgow City

Silverburn Care Home employs an experienced team who are able to specialise in nursing and dementia care, adhering to person-centred methods within a warm and healthy environment.

Loved ones and clients receive quality guidance and support during challenging times, with the team keen to see decision-making rewarded over the long-term with the most appropriate care provision.

The facility offers en-suite bedrooms, while residents also have access to quiet rooms, activity rooms and free WiFi, as well as a choice of wet room, shower or bathing.

Owner: Silverburn Care Ltd

Person in charge: Rishi Sujeewon (Manager)

Local Authority / Social Services: Glasgow City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Substance Misuse

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Autism/ASD • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Parkinson's Disease • Profound & Multiple Learning Disabilties • Schizophrenia • Speech Impairment • Spina Bifida & Hydrocephalus • Stroke • Visual Impairment

Admission Information: Private, Respite, NHS referrals, Social work Referrals etc.. Ages 60+.

Languages Spoken by Staff (other than English): Persian (Farsi)

Single Rooms: 50

Rooms with ensuite WC: 50

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Silverburn Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.6 Silverburn Care Home has a Review Score of 8.6 (8.550)

The Review Score of 8.6 (maximum of 10) for Silverburn Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Silverburn Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.75 for Silverburn Care Home is calculated as follows: ( (28 Excellents x 5) + (7 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.8 Points relating to the number of positive Reviews for Silverburn Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 3 Reviews ÷ 10 Target = 0.300

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Silverburn Care Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Silverburn Care Home

  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Niece of Resident/Service User
    1

I must commend this Care Home and each member of staff that we have come into contact with. The staff are always polite and courteous and go out of their way to come and chat both with the service users and their visiting family.
Standard of care for the service user is exceptional - even on the most trying of days. A big thank you to all.

How likely would you be to recommend Silverburn Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Rishi Sujeewon, Manager at Silverburn Care Home responded to this review on 31 Jul 2017:

I would like to thank you for your kind words which mean a lot for our staff, as not everyone realises the hard work and dedication that goes on for the care of residents on a day to day basis. Thank you again on behalf of everyone.

Have visited my friend ever since he became a resident 3-4 years ago and have always found the staff first class. His bedroom is first class. Staff are wonderful, always there to take care of the many folks.

How likely would you be to recommend Silverburn Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Rishi Sujeewon, Manager at Silverburn Care Home responded to this review on 19 Jun 2017:

Thank you so much for your nice comments and this means a lot for our staff

My mum is a resident in the specialist unit. I'm more than happy with the treatment and care that my mum receives. My only concern is that sometimes the staff are put under tremendous stress as being the specialist unit some of the residents are very very demanding. I know the home always have the correct level of staffing but sometimes they could really do with more support. We have to remember this unit receives patients that everyone else is struggling with.

How likely would you be to recommend Silverburn Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Rishi Sujeewon, Manager at Silverburn Care Home responded to this review on 10 May 2017:

I am pleased that you are happy with your mum's care. Being a specialist nursing dementia unit, I agree not everyday is the same day. I met with the unit manager and deputy recently and one of the action point on your concern if not "area for improvement" is that we have now allocated an additional staff to this unit for 8am to 10am and also 6pm to 8pm on a day to day basis. We also use an additional full-time staff member for a day to a week if there is a new admission or more than one. Please do not hesitate to contact me for any other suggestions and thank you for trusting us to care for your mum.

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Awards / Recognitions

November 2016

Job Vacancies

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Care Home Idol 2016

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