Milton Grange is a care home with Nursing. THey are located in Carluke, South Lanarkshire close to all shops and services. They have 37 ensuite rooms, 35 of which have a shower, over two floors. There is a Lounge and Dining room on each floor. The Home has recently been refurbished to a high standard with new fittings throughout.

There is also a small, attractive garden to the side of the Home with a large covered patio area offering sheltered seating outside.

Professionals offer Person Centred Care to both residential and Nursing clients. This means that every resident has their needs and choices identified and recorded and their care planned with their own, and/or their representatives’ input.

A GP service is provided by the local High Mill Medical practice who visit twice weekly to review residents or at staff's request when they have a service user who is unwell. Residents also have access to Podiatry, an Optician and Dental care.

Group: Popular Care Ltd

Person in charge: Susan Miller (Manager)

Local Authority / Social Services: South Lanarkshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 37 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 17

Shared Rooms: 10

Rooms with ensuite WC: 4

Weekly Charges Guide: Nursing Care Single £471 – £501 , Nursing Care Shared (per person) £458 – £473 (These prices are only a guideline, please contact Milton Grange Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Inspectorate* Report on Milton Grange Nursing Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.6 Milton Grange Nursing Home has a Review Score of 7.6 (7.635)

The Review Score of 7.6 (maximum of 10) for Milton Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Milton Grange Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.5 for Milton Grange Nursing Home is calculated as follows: ( (24 Excellents x 5) + (6 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 36 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.135 Points relating to the number of positive Reviews for Milton Grange Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 7.4 positive Reviews (37 registered maximum number of service users ÷ 5). 1 Reviews ÷ 7.4 Target = 0.135

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Milton Grange Nursing Home?

  • Extremely LIKELY
    2
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Milton Grange Nursing Home

  • Daughter of Resident/Service User
    2
  • Niece of Resident/Service User
    1

My relative was treated with the best care and attention that anyone could ask for, the staff were very friendly, and professional in every aspect of care, and informed us about everything.
My family can not thank them enough for all their help. The management was also very welcoming, friendly, and very professional. Once again many thanks.

How likely would you be to recommend Milton Grange Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff are caring and have my mum's best interests at heart. No matter how busy they are they have time for all residents. They are friendly towards visitors and always make you feel welcome in the home.

How likely would you be to recommend Milton Grange Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Made to feel at home. The staff are very friendly and always on hand, I feel there should be more staff especially at night. Dad settled in better than we expected. Carers are overworked they really need more help two on night shift is not acceptable.

How likely would you be to recommend Milton Grange Nursing Home? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Alice Karran, Manager at Milton Grange Nursing Home responded to this review on 18 Jan 2017:

There is 4 staff on night duty and a twilight worker, giving 5 staff overall on night duty until 11 pm. There is then 4 staff all night in the care home as per staffing notice.

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